Chuo-ku Sunayama-cho 362-25, Chuo Ward, Hamamatsu City, Shizuoka Prefecture, 430-0926, JapanSee Hotel Details
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1 night
Guest Reviews
7.5/10
75 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location7.6
Amenities7.3
Service7.6
Cleanliness7.7
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All reviews(75)
Positive reviews(16)
Reviews with photos/video(1)
Delicious breakfast(7)
Clean and tidy(5)
Friendly staff(5)
Negative reviews(1)
DaveRose
Double Room-Non-Smoking
Stayed in Jul 2024
Couples
12 review
10.0/10
Outstanding
Posted on Sep 19, 2024
I had a wonderful stay during my trip! The location was scenic and peaceful, perfect for unwinding. The accommodations were comfortable and clean, with friendly staff always ready to help. The overall atmosphere made it a relaxing and enjoyable experience. I would definitely recommend staying here!
Response from Property: Thank you very much for staying at Hamamatsu Hotel.We are very pleased to receive many compliments from you.We are relieved to hear that we were able to help you in any way we could. If you have a chance to visit Hamamatsu again, please feel free to stay at Hamamatsu Hotel again.
Lily Bui
Economy Twin Room Non smoking
Stayed in Apr 2023
Travel with friends
3 review
9.0/10
Great
Posted on May 14, 2023
I were on a two-night business trip. The hotel was 5 mins walk from the Hamamatsu station and all the staff were really friendly!!!
Response from Property: Thank you for staying at Hamamatsu Hotel this time.Thank you for your compliment.We will continue to be conscious of customer service that will make you want to stay again.If you have another chance, please choose Hamamatsu Hotel.
Guest User
Economy Twin Room Non smoking
Stayed in Feb 2023
Family
7 review
5.0/10
Posted on Mar 22, 2023
The blankets are not clean in my room. Staffs are kinds and breakfest is good too.
Response from Property: Thank you for staying at Hamamatsu Hotel this time.We apologize for the inconvenience caused by the futon.If you have a chance to come to Hamamatsu again, please use Hamamatsu Hotel.
Guest User
Economy Twin Room Smoking
Stayed in Dec 2023
Family
2 review
8.0/10
Very Good
Posted on Jan 7, 2024
Amenity is placed next to the front desk and you can take it to your room as needed. I feel like that's the best thing to do in this day and age.
Breakfast is delicious no matter what you eat. Personally, I recommend the freshly baked bread. I had a well-balanced breakfast.
There's a convenience store right in front of it, and it's about a 5-minute walk from Hamamatsu Station, so it's great to have a hotel right next to the station if you want to eat or drink.
Original TextTranslated by Google
Response from Property: この度は浜松ホテルにご宿泊頂き誠にありがとうございます。たくさんのお褒めのお言葉を頂くことができ大変光栄でございます。当館はJR浜松駅から徒歩5分圏内ではありますが、ホテル周辺は住宅街のため、利便性がありながらも夜は静かにゆっくりお過ごし頂ける立地だと自負しております。また泊まりたいと思って頂けるホテルサービスに努めて参ります。ぜひまたのお越しをお待ちしております。
Guest User
Single Room Non smoking
Stayed in Aug 2022
Solo travelers
7 review
8.0/10
Very Good
Posted on Sep 6, 2022
There's a convenience store right in front of the hotel, and it's not a long walk from the station. Although breakfast is free, it is quickly replenished.
It's clean, the bread is delicious, and the grilled mackerel has no bones and is fatty, making it easy to eat.
The room was old, and the air conditioning wasn't working well, so I was concerned about the smell in the room, but it was nice to be able to open the window and ventilate the room.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Hamamatsu Hotel. We apologize for any inconvenience caused by the air conditioning, and thank you for your high evaluation. We hope you will enjoy our services again. We look forward to seeing you again.
Response from Property: この度は浜松ホテルにご宿泊頂き誠にありがとうございます。お客様を笑顔にできるような接客を常に意識し、サービスに従事して参ります。ぜひまたのご宿泊をお待ちしております。
Guest User
Economy Twin Room Non smoking
Stayed in Feb 2024
Family
1 review
7.0/10
Posted on Mar 23, 2024
隣の部屋からの話し声等が気になった。
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Response from Property: この度は浜松ホテルにご宿泊頂き誠にありがとうございます。隣室の話声が気になったとのことでご不便をおかけしてしまい大変申し訳ありませんでした。早急な改善が難しく心苦しく感じておりますが、少しでもお客様に快適にお過ごし頂けるよう努めて参ります。またご機会がありましたらぜひご利用下さいませ。
Guest User
Single Room-Non-Smoking
Stayed in Sep 2023
Family
1 review
9.5/10
Amazing
Posted on Oct 8, 2023
朝食も美味しく、スタッフもとても対応いいです。
Translate
Response from Property: この度は浜松ホテルにご宿泊頂き誠にありがとうございます。朝食や接客をお褒め頂き大変嬉しく思います。お客様に笑顔になって頂ける接客とサービスに努めて参ります。またのお越しをお待ちしております。