Romantic Hotels in Toronto

Very sustainable hotel😂I forgot to bring toothpaste. I called and they said they didn't have any. The price of $650CAD+a night. Bottled water was also charged $7. There were no amenities but there was an Amenity Fee of $29 a night..1.5 languages The service attitude was OK. The gym had no view. The swimming pool was only open for a few months in the summer. The rooftop bar was also closed due to recent maintenance. The price for two breakfasts booked on Ctrip was actually a $60 breakfast credit per day. The price was a bit expensive. The actual meal cost $60 per person. The excess and tax had to be paid extra. The taste was average.

Booked Deluxe King Room with breakfast included. Room was spacious and breakfast was great. Yet the standard of housekeeping was far from satisfactory. First, hairs were found at the wrap for the wire of the hair dryer the moment I checked in, and small scrap of paper was also found on the inside of a towel. Without any notice/sign in the room about the hotel's green housekeeping policy (if any), towels heavily loaded on the hook and hangers in the bathroom were not collected even on day 3 of my stay (there was no bath tub in the room to place used towels). Packs of cotton pads, cotton buds and small soaps were not refilled even when totally used up. Interesting enough, when enquired with front desk if that was the hotel's policy not to so collect the towels and make the refill unless express requests were made, the answer was in the negative. The charging of tips for breakfast is another interesting issue. My husband stayed at the hotel for 2 nights (with breakfast included) before my arrival. When he checked out, he was asked to pay for tips for 1 breakfast. After clarifying if tips should be paid for 2 breakfasts instead, front desk apologized for having wrongly charged for any tips as all charges should have already been included when making the hotel booking. Yet on our checking out after 5 nights' stay with the hotel, we were told that we had to pay for tips for 2 days' breakfast. We again enquired about the hotel policy and explained that we were willing to pay but wondered why tips weren't charged for all 5 days for our stay. No explanation was given and the staff (probably thought that we did not want to pay) just advised that the charges would be waived. I have stayed at Park Hyatt Bangkok and the service was excellent. Was thus surprised to had those experience at Park Hyatt Toronto.

There was no offer to assist us with the luggage and we had to use stairs. Reception was very friendly and gave a quiet room as requested. However the room is far away from the gym and pool. Room is nice but small. The down side of our trip was the room service that did the beds but did not clean up the bar and there was no conditioner top up throughout the stay. Requesting refill etc was quite disruptive to our evening as the staff could not fulfil the requested properly without multiple visits. They have a nice luggage room and allow guest to keep their belongings safely. Generally we had a better experience at the Fairmont in Montréal.

The location of this hotel is unbeatable, easily accessible from Toronto Pearson International Airport by UP Express and the subway. And has lots of restaurants nearby. Friendly service and thanks for the free, warm cookie! The room and furniture were a bit dated, and the bedding was not as smooth as I wanted it to be, but I could bear with it for two nights. I will consider staying here again next time I go to Toronto. :)

Highly recommended! Great location, easy parking, and fantastic service. Staff are caring, kind, and are edger to assist and ensure you have a memorable experience. Looking forward to my next visit.

The hotel does not have hot water boiler, microwave and other facilities. There are several iron hooks on the bed frame at the bottom of the big bed to prevent the mattress from shifting. It is easy to hurt your feet when falling off the bed. The room is close to the train track and there is noise. It is acceptable not to open the window. Fortunately, it stops running late at night.

Honestly I had a wonderful stay. The room was cleanly, had all needed amenities, the beds were so comfy, and the service we got from the staff was excellent. Incredibly convenient parking, and the pricing was very cheap for the value of what we got.

Beautiful new lobby, heated pool with amazing city view, gym was okay. Upgraded my room to 26th floor with lovely view of CN tower! No bottled water or coffee/tea in rooms. They sent up a kettle but no mugs or teas bags so a bit pointless. Room service didn’t have any vegetarian options. Very Comfortable bed and big TV, but only cable channels, would be nice to provide Netflix or other streaming apps.

This is a great hotel for a base to explore Toronto. The suite was very spacious, with a sofa bed in the lounge area which suited our party perfectly. The room was generously kitted out with a fridge, microwave, coffee machine, iron & ironing board, toiletries etc. The hotel is a little tired, but well maintained. The complimentary coffee & (packaged) muffins were a really nice touch to put you on your way in the morning. The staff was very friendly & helpful. We had a glitch with our shower which was sorted out quickly & professionally. Unfortunately the restaurant & lounge were not open. I believe the site is going to be re-developed into residential units which is a shame. If we visit Toronto again before that happens we would definitely stay again.