Embassy Suites by Hilton Toronto Airport Reviews

It so clean and breakfast was good. That’s good have 24hrs shuttle to pick up from Airport T1 & T2.

On arrival a lovely clean looking foyer. Found the initial lady behind the desk quite abrupt and not very friendly. The room was the right size for us. It was not the cleanest of rooms with dust and dirt in places. Also the vent leaked water all over my belongings. We did have an issue with the toilet not flushing but someone did come very quickly to fix it. The breakfast was very good and the evening reception was a nice touch, although pretty busy each night and hard at times to get served. The regular airport shuttle bus was very good and prompt.

Took very long to catch the hotel shuttle bus. The staff in the call line wasnt very friendly nor helpful. Otherwise the hotel itself was ok. 

We stayed in 2 queen bedrooms with runway view. We can barely hear any flight taking off. Room was very spacious and clean. Breakfast was very good as well. Front desk staff was very friendly. Shuttle runs every 30 minutes to the airport on time, and we used this to take UP express from the airport to Union Station. We enjoyed our 3 days' stay here. Will stay again when go to Toronto.

Overall it was a good experience as well as the other Hilton hotels

Close to the airport. Bedroom is separated from the living room. There is laundry area. Breakfast was good. There is parking charge of 30 dollars per day for hotel guests.

Embassy Suites by Hilton Toronto Airport was a very nice stay. The hotel room including the bathroom and kitchenette area was extremely clean and spotless. The breakfast buffet was also very delicious with fresh ingredients and an omelette bar. We were really pleased with our experience at this hotel and we plan to stay here again.

The hotel was good, but they charge $30 for parking !!

Best place to stay near the airport. Service was great and the room was absolutely pristine.

Excellent location, very convenient and very nice atmosphere

Great location, near airport, friendly staff, good restaurant on-site.

The hotel is near the airport, so it is more convenient to drive by yourself. The room is large and the environment is clean, suitable for families with a lot of luggage and self-driving tours. The Western breakfast is quite satisfactory, and the buffet style is enough to eat.

Embassy Suites by Hilton, located 5 minutes from the airport for our night flight, was the perfect place for our family. The airport shuttle bus runs every 30 minutes, and it is convenient to use because it operates 24 hours without a separate reservation!! Breakfast is included, so we enjoyed it without any burden, and it was convenient to go back to the airport by bus. It was quiet because they gave us the 12th floor, and the lobby was clean. There is a restaurant in front of the hotel, and a subway next to it. We were too late to use it, but it seems convenient for a layover when we need dinner.

Thumbs up to the hotel [strong] From the environment to the facilities and services, the overall experience is very good. Especially the front desk, the service quality is first-class, the attitude is friendly, the problem is handled efficiently, without dragging their feet, good at actively communicating with guests, solving problems neatly, showing a special super strong work ability, the guests are very satisfied [smile] The spirit and work attitude of the front desk team are good [OK] I hope the hotel leaders will praise and reward such a good manager who is so popular with guests [rose] I also wish the hotel will get better and better [namaste]