Smile Hotel Hotels in Tokyo

Good hotel but a big problem is they lack a heater so its really cold during the winters of Japan. There's also cigarette smoke smell throughout the room so I recommend to air the room while you're out sightseeing/shopping during the day. Amenities are old but still all there. 👍🏼 Service was also great and hotel is located just a few mins away from the train station. Gonna put some pics of places I visited in Tokyo.

I recently stayed at this hotel and had a genuinely pleasant experience. From the moment I walked in, the staff were warm, professional, and attentive. The room was clean, well-appointed, and surprisingly quiet, making it easy to relax after a long day. The amenities were top-notch and exceeded my expectations. Location-wise, it was conveniently situated near shops and restaurants, yet still felt peaceful. I appreciated the thoughtful touches throughout the property and fast Wi-Fi. I would absolutely stay here again and recommend it to anyone looking for comfort, service, and value.

The location of the hotel is great, especially since it has a direct line to Haneda Airport. Cleanliness wise its pretty clean for the most part other than a funky smell in the bathroom, smelt like someone's body odour but I got used to it after while. Many remarked about the small size of the room, but as I am a pretty small person, the size of the room wasn't an issue for me. The hotel has a laundry room at the 2nd floor, which does its job but the dryers always have some sort of leftover bits of paper inside, some of it getting stuck on the clothes I was trying to dry. This was not the fault of the hotel though, most likely due to other guests not checking their pockets for receipts/paper. Would be nice if the hotel cleaned the outside of the dryers and washers more regularly but other than that I have no issues with it. The staff were friendly and very helpful. Overall a great stay, only issue was the funky smell in the bathroom.

I could tell that the building was old, but it was clean. However, there was a lot of stubborn mold in the shower room. While I suppose that can't be helped, it was disappointing. However, the service and customer service were good, so I would stay again if I have the opportunity.

The room size was good for solo traveler. All the amenities were available. The room was clean and tidy only once i checked in but room clean service wasn't available on Sat, Sun and Monday and unfortunately my trip was also for 3 nights same days. Hotel asked for 100JPY extra tokyo taxes charges.

A nice stay at the heart of Tachikawa. Only 7 minutes walk from Tachikawa Station, via the back entrance. Check-in and out is seamless, using the automatic machines available in the receptions. Thank you Emisia Hotel😍

This hotel offers an outstanding location that made exploring the city incredibly convenient. Despite being situated right in the heart of the downtown area, the pricing was remarkably reasonable and offered excellent value for money. The staff provided exceptional service throughout our stay. They were friendly, helpful, and went out of their way to ensure we had everything we needed. Their professionalism and warm hospitality really enhanced our overall experience. For travelers looking for a well-located, affordable hotel with quality service, I highly recommend this property. The combination of prime location, reasonable rates, and attentive staff makes it an excellent choice for both business and leisure travelers.

I have stayed at a few hotels under this chain before, they offer good value for money and good locations. In this case it is fairly close to narita airport express and also the yamamote line, which means you don't have to change lines as much when getting around the city. The room is basic but I found the bed comfortable. The nearby area has some restaurants although I did not try them. Overall for smile, I think they do provide decent options for travelers who are looking to save some money and plan to mostly spend time outside of the hotel without compromising basic quality.