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Verified reviews
Location8.9
Amenities8.2
Service8.5
Cleanliness8.8
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All reviews(67)
Positive reviews(59)
Reviews with photos/video(14)
Room was average(15)
Friendly host(8)
Well designed(7)
Near shopping area(4)
Convenient for shopping(4)
Negative reviews(8)
Texasfrogs
Compact-Non Smoking [Max 2 Guests: 1 Adult And 1 Child (6 Years Old Or Younger)
Stayed in Dec 2024
Solo traveler
4 review
9.5/10
Amazing
Posted on Jan 19, 2025
Gem of a hotel in the heart of Shibuya!
LOCATION
2min walk to Shibuya station (though the actual train line is probably another 10min walk away).
10min walk to Shibuya scramble.
10min walk to Harajuku and 15min walk to Omotesando, 18min walk to Harajuku/ Takeshita street.
30min train ride to Ginza.
Overall SUPERB location to explore those areas of Tokyo.
Right across the hotel is a mall (Miyashita Park) and of course all the convenience stores within a 3-5min walk.
TIP: There is a airport bus shuttle (USD22/one way) at Shibuya station. It looks walkable on the map, but if you have 2-3 luggage, it would be a great challenge to navigate through the human jungle to the shuttle bus pick up point. I would highly suggest taking a cab to the bus station :) It's about a 1.5 hour very comfortable journey, including one other hotel pick up. There is a locked luggage store room at the hotel lobby, so you can leave your bags there after check out.
ROOM
Room is functional and well maintained. And most importantly - CLEAN, with 4 pillows! Bed was firm and comfortable.
I stayed in a 11sqm room, at first I was very apprehensive about being cooped up in a capsule type of room, but the design and layout made the room spaces very usable - for one big luggage, and a cabin size luggage. The room was very clean, bare amenities - but more than enough - slippers, pajamas, tooth brush and tooth paste, 1 body towel and 1 hand towel. The shower had a rain bath and bath gel/ shampoo. Rest of the room had a fridge, safe and hair dryer.
Check in was done via a machine on the second floor and there is a cafe on that same level. Even though check in was automated, there are very friendly staff there to assist.
Rooms are well sound insulated so there was not much noise from the street (from 10th floor) and no noise from the rooms next door, only noise was from the vacuuming (after 10am) from room service.
TV has pre-installed Youtube and Netflix.
FOOD
There is a breakfast menu - western style - see attached picture.
Cafe on level 2 and another cafe on level 1. Lots of other options around the hotel so go out and explore!
6/8
room 2517 住客
Double Room
Stayed in Feb 2025
Couple
15 review
10/10
Outstanding
Posted on Mar 17, 2025
excellent location staff are very helpful and friendly few mins walk to shibuya main shopping centre
Shaun123497
Compact-Non Smoking [Max 2 Guests: 1 Adult And 1 Child (6 Years Old Or Younger)
Stayed in Dec 2024
Couple
13 review
9.0/10
Great
Posted on Jan 4, 2025
Room was pretty small and very expensive. Would not really recommend booking this place.
Nundhaka
Double Room
Stayed in Dec 2024
Family
2 review
9.0/10
Great
Posted on Jan 8, 2025
Good location,close to subway and connect to Narita express
Nicolas Cp
Superior King Room
Stayed in Apr 2025
Family
3 review
10/10
Outstanding
Posted on Jun 15, 2025
Excellent stay, nice and clean!
Cheryyys
Double
Stayed in Jul 2024
Solo traveler
6 review
10/10
Outstanding
Posted on Aug 12, 2024
Good hotel with full amenities. The staff are also very bery nice and helpful.
The pd concept
Compact - Non Smoking [MAX 2 Guests: 1 adult and 1 child (under 12 yrs old), or only 2 adults]
Stayed in Mar 2024
Traveling with friends
6 review
9.5/10
Amazing
Posted on May 13, 2024
A great, modern hotel that combines excellent location, savvy design and cool atmosphere
Prayrika
Compact - Non Smoking [MAX 2 Guests: 1 adult and 1 child (under 12 yrs old), or only 2 adults]
Stayed in Feb 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Mar 5, 2024
Great location, staff and rooms. Coffee shop downstairs is also an added bonus. Would definitely recommend and stay here again
hock soon
Compact - Non Smoking [MAX 2 Guests: 1 adult and 1 child (under 12 yrs old), or only 2 adults]
Stayed in Jan 2024
Couple
1 review
8.5/10
Very Good
Posted on Mar 2, 2024
Nice location near Shibuya station.
Linen doesn't seem clean and we spotted some hair during check in.
Amenities were sufficient but there isn't any coffee/tea or a safe box in the room. Also insufficient space for hanging any clothes.
Room is really tiny, there is barely any space to walk with 2 luggages.
Would recommend for the location and nice new deco.
Arak
Medium Double
Stayed in Oct 2023
Solo traveler
5 review
10/10
Outstanding
Posted on Nov 5, 2023
Small room as most tokyo’s room do. but very convenient, the design and comfortable was great. Best location with nice cafe and restaurant just downstairs.
Guest User
Medium Double
Stayed in Apr 2023
Couple
21 review
7.5/10
Posted on May 4, 2023
Enjoyed my stay there loads. Recommended!
Great for shopping as the shopping district is a stone’s throw away only!
Guest User
Compact-Non Smoking [Max 2 Guests: 1 Adult And 1 Child (6 Years Old Or Younger)
Stayed in May 2025
Other
1 review
4.2/10
Posted on Jun 26, 2025
The hotel is very low cost performance! It is true that the location is very central, but the hotel itself is not cheap, and the supporting facilities and hygiene are quite poor. The service attitude of the hotel staff is good, but when encountering problems, they did not solve them immediately and played Tai Chi and pretended to be stupid.
A total of five nights were booked from 6/21 to 6/26, and I was bitten by bedbugs on the last two nights! I reported the situation to the front desk downstairs, and I tried to pretend to be stupid at first and said that it might be mosquito bites... until I saw the bite wound and the mattress photos, I said that we would intervene and investigate, and if it was confirmed that it was bedbugs, we could refund one day's room fee... The saliva of this insect is seriously allergenic! One day's room fee is not enough to solve the problem.
I turned over the mattress and saw that the mattress of this hotel was surprisingly dirty! ! There was even snot left by the previous guest. It cost more than 1,000 yuan a night with such a hygiene level. I really don't recommend it! I stepped on a big thunder!
Original TextTranslated by Google
6/12
Dorpmueller
Medium Twin-Non Smoking [Max 4 Guests: 2 Adults And 2 Children (6 Years Old Or Younger)
Stayed in Mar 2025
Family
5 review
10/10
Outstanding
Posted on Jul 22, 2025
The hotel is very conveniently located in Shibuya, so everything is within walking distance. The rooms are nice, spacious, and clean. The staff is really friendly and helpful, and in the evenings, you can enjoy a glass of wine or beer in the attached pizzeria.
Original TextTranslated by Google
Suet Yee Michelle
Medium Double Room
Stayed in Dec 2024
Business traveler
3 review
8.5/10
Very Good
Posted on Jan 24, 2025
The location is very good. It is only a 5-8 minute walk to JR Shibuya Station. It is very suitable for tourists and travelers who are not very demanding about facilities. The staff has a high level of English proficiency. Therefore, many overseas tourists stay here.
Original TextTranslated by Google
Yihua
Deluxe Corner Twin-Non Smoking [Max 4 Guests: 2 Adults And 2 Children(6 Years Old Or Younger)
Stayed in Dec 2024
Couple
24 review
6.5/10
Posted on Jan 15, 2025
The counter staff are friendly. The room facilities feel new, but I don't know why there is always dust. It has nothing to do with cleaning, even if it is wiped for a while, it will appear again. There are often construction workers entering and exiting the floor. The most painful thing is that there were so many people at check-out time at 11 o'clock. The elevator is very small and I have been waiting for almost 30 minutes and still can't go downstairs to check out. I can only carry my luggage and take the escape ladder. The lobby is also very full😨