HOSHINOYA Tokyo Reviews

Incredible experience, zen concept from A to Z. Perfect to escape the noise and sounds of the city for a moment of pure relaxation forgetting time and stress! They don’t even have clocks! Slightly disappointing hot springs, as in it’s just one big pool, no cold pool or whirlpools (maybe the spa package offers these?!) incredibly friendly and helpful staff.

The entrance of hotel is very complicated and not very well indicated. The main entrance was beautifully designed. Very disappointed with the service that was very slow and inefficient. The room is quite small and has no view. Really expecting more from the hotel at this price. Experience that doesn’t want to be repeated.

Nice services and good. I stay well with my daughter, have a good time.

The Japanese inn model is placed in a Western hotel. The overall experience is good, and you can soak in hot springs. It is a bit strange to eat breakfast in the room, which requires service staff to frequently go in and out of the room. Secondly, it takes too long to check in, which does not meet the waiting time of this service standard.

marvelous! Stunning and touching!

This is a hotel that I deify. The hygiene, service, facilities and hot springs are all impeccable. The only minor flaw is that the tatami bamboo mat in the room smells too bad.

I saw the introduction of this hotel a long time ago and have always had an obsession with it. This time I can be considered a wish-fulfilling trip. The hotel is very luxurious and the service is very good. After entering, it feels a bit like a maze. The room is not big, and the hygiene is pretty good.

The hotel exceeded expectations, the service was impeccable, the lounge on each floor was amazing, with a variety of snacks and drinks. The hot spring on the top floor was also good, I like it here

I stayed for 4 nights and 5 days with my mom, and the facilities were really clean and the sauna was nice. I especially liked that each floor had a common area where you could enjoy free tea stations, snacks, and ice cream.

Hoshinoya is a very distinctive hotel. From the moment you enter the lobby, you have to take off your shoes. The lobby, corridors, elevators, and rooms are all decorated in tatami style, which is very clean. There is a very good hot spring on the top floor. After enjoying the hot spring, you will be served a glass of delicious ice milk. It is worth staying. Because the distance between the buildings is small, it is dark in the room, and there is no problem staying at night. But it will be a bit uncomfortable to stay in the hotel all day. The set meals ordered into the room are exquisite, but monotonous. So you can't always order in the room. This is the second time I have stayed in the same hotel, and the feeling is a little different. The first time was a bit shocking and very special. The second time, the experience is still very good, and the service quality must be five stars. Some waiters at the front desk are not good at English. Finally, a special point, in the afternoon, there was a traditional performance in the lobby, which echoed the traditional Japanese style inside the building, and it was very stylish.

Only 2 people can stay in one room, and you can't bring an extra bed with a child. You have to book another room, otherwise you can't enter the hotel.

It still exists like a top hotel, and the service is still very particular. Whether it is the sheng performance in the lobby or the sake tasting, it is very cultural. The room, light settings, bed, pillows, internet, washroom and bathroom are all still as good. What cannot be corrected is the drop-off area. Due to the construction, the car cannot reach the door. Thanks to the good day I came, it was sunny. If it is windy or raining, it will be a bit troublesome. In addition, the indescribable feeling is that the service is not as good as before, and the dazzling array of snacks on the table in the rest area are gone and empty.

Not a good hotel. The bathtub was not cleaned.

Hoshinoya Tokyo is really amazing. The considerate service and detailed design are a great experience. The all-Japanese style urban hot spring hotel is also unique.