Mitsui Garden Hotel Ginza-Gochome Reviews

Response from Property: Thank you very much for choosing to stay with us and we truly appreciate for taking the time to share your feedback of your recent stay at Mitsui Garden Hotel Ginza-gochome.We are very delighted to learn that you were satisfied with the location of our hotel. It is very central to everything and easy to access such as main railway terminals and Haneda and Narita International Airports so that its location is convenient for not only business but also sightseeing. We are glad to know that you are satisfied with the room’s cleanliness. Our staff work hard to make our guests’ stay pleasant.And thank you for your compliment for our staff. It encourages us to maintain and improve our skills and services.Again, thank you so much for having your time to offering valuable opinion and high score for our services. We look forward to welcoming you back to Mitsui Garden Hotel Ginza-gochome.Front Office Manager

Response from Property: Thank you for choosing Mitsui Garden Hotel Ginza-gochome from among a number of hotels and taking the time to review our hotel.We are glad to know that you are satisfied with the room’s cleanliness, and the aroma at the lobby as well. Our staff work hard to make our guests’ stay pleasant.The pillow, which was jointly developed with the well-established, Tokyo-based bedding maker Lofty, prevents bunching by dividing the pillow into five units. Guests can find their preferred pillow type by choosing between soft and firm layers, and higher or lower side units. We greatly appreciate your kind words about our dinner service. It’s fantastic to hear that you enjoyed your dining experience with us. Our team takes pride in delivering high-quality meals and exceptional service, and your positive feedback is a wonderful affirmation of their hard work. We are very delighted to learn that you were satisfied with the location of our hotel. It is very central to everything and easy to access such as main railway terminals and Haneda and Narita International Airports so that its location is convenient for not only business but also sightseeing. At last but not least, we are also truly delighted to learn that you are satisfied with our staff's services. We are continuing to refine our services and skills. Your compliment encourages our high motivation to seeking best services.Thank you again for choosing us. Your feedback has been shared with all of our staff and it is an encouragement to us. We look forward to welcoming you at Mitsui Garden Hotel Ginza-gochome again soon.Front Office Manager

Response from Property: Thank you very much for staying at Mitsui Garden Hotel Ginza Go-Chome.We are delighted to hear that you enjoyed your stay with us.Your words of praise will help us to further improve our hotel to satisfy our guests.Thank you very much for staying at Mitsui Garden Hotel Ginza Gochome.We sincerely look forward to welcoming you again. If there is anything we can do to make your next stay with us more comfortable, please do not hesitate to contact us.Front Office Manager

Response from Property: Thank you for your stay at Mitsui Garden Hotel Ginza-gochome.We are glad to hear that you have satisfied with your stay. We are delighted that you found our location excellent.We are proud of being located in the middle of Tokyo and the subway stations, Ginza area is also within a walking distance. The location of our hotel is very central to everything and easy to access such as main railway terminals and Haneda and Narita International Airport so that its location is convenient for not only business but also sightseeing. The location is very close to Ginza where many restaurants, shops, department stores are there so that you can enjoy shopping, eating and entertainment.We are delighted to learn that you are satisfied with our public bath on the 2nd floor. Our hotel offers very unique service for our guests to enjoy the public bath free of charge during their stay. You can enjoy your bath time with pleasure of a large bath and release your tiredness after business or sightseeing. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Ginza-gochome was a memorable one and look forward to welcoming you back in the future.Front Office Manager

Response from Property: Thank you for choosing Mitsui Garden Hotel Ginza-gochome from among a number of hotels and taking the time to review our hotel.Thank you so much for your positive review. We're thrilled to hear that you enjoyed our hotel's convenient location in the heart of Ginza. It’s wonderful to know you appreciated being so close to the major shopping centers, dining options, and the vibrant atmosphere of the area. We look forward to welcoming you back and hope to provide you with another exceptional stay!Front office manager

Response from Property: Thank you for having stayed at Mitsui Garden Hotel Ginza-gochome and taking the time from your busy schedule to share your valuable feedback.We are glad to hear that you were satisfied with the size of the room.We also incorporated modern design into the rooms to create a relaxing atmosphere. From now on, we make lots of efforts to improve our service and aim for being a good hotel, which could be chosen by many guests. We all are waiting for your coming back and hope to see you soon.Front Office Manager

Response from Property: Thank you for choosing Mitsui Garden Hotel Ginza-gochome from among a number of hotels and taking the time to review our hotel.We are very delighted to learn that you were satisfied with the location of our hotel. It is very central to everything and easy to access such as main railway terminals and Haneda and Narita International Airports so that its location is convenient for not only business but also sightseeing. Once again, we appreciate your feedback, and we hope to have the opportunity to welcome you back should you consider a future visit.Front Office Manager

Response from Property: Thank you very much for having stayed at Mitsui Garden Hotel Ginza-gochome and taking the time to provide us valuable feedback for your stay.We are delighted that you found our location excellent.As you mentioned, our hotel is located in a very central area and that makes it easy to get around Tokyo. We are also surrounded by nice restaurants, cafes and bars worth trying. The location of our hotel is very central to everything and easy to access such as main railway terminals and Haneda and Narita International Airport so that its location is convenient for not only business but also sightseeing. The location is very close to Ginza where many restaurants, shops, department stores are there so that you can enjoy shopping, eating and entertainment. Thank you for staying at Mitsui Garden Hotel Ginza-gochome. We are delighted to hear that you were satisfied with your stay. Our team is dedicated to ensuring a comfortable experience for all our guests, and we hope that your time with us was truly memorable.We look forward to welcoming you back in the future and are committed to making each visit just as enjoyable. If there’s anything we can do to enhance your next stay, please let us know.Front Office Manager

Response from Property: Thank you for choosing Mitsui Garden Hotel Ginza-gochome from among a number of hotels and taking the time to review our hotel.We are delighted to learn that you enjoyed some of the best features of Mitsui Garden Hotel Ginza-gochome, including our central location, great breakfast, the service, and our large public bath.We certainly hope that your time at Mitsui Garden Hotel Ginza-gochome was a memorable one and look forward to welcoming you back in the future.Front Office Manager

Response from Property: Thank you very much for having stayed at Mitsui Garden Hotel Ginza-gochomeand taking the time to provide us valuable feedback for your stay.We are honored to receive high ratings in all categories.As you know, our hotel is well-received by travelersfor its good access to not only the subway but also the airport.We hope you had a memorable shopping experience in the glittering city of Ginza,We will continue to strive to improve our servicesso that we can become a hotel that many customers will choose.All our staff look forward to welcoming you again.Warmest regards,Front Office Manager

Response from Property: Thank you very much for having stayed at Mitsui Garden Hotel Ginza-gochomeand taking the time to provide us valuable feedback for your stay.We are honored to receive the highest rating in all categories.We would like to thank you for your kind words regardingour large public bath, which is one of the most recommended features of our hotel.Happy to read that you had a relaxing time.We will not rest on our laurelsand will continue to work hard to further improve our services.We hope your time at our hotel was a memorable oneand look forward to welcoming you back in the near future.Warmest regards,Front Office Manager

Response from Property: Thank you very much for having stayed at Mitsui Garden Hotel Ginza-gochome and taking the time to provide us valuable feedback for your stay.We are delighted that you found our location excellent.We are pleased to notice that the hotels is conveniently located to Higashi-ginza Station of Tokyo Metro Hibiya Line and Toei Asakusa Line by just 1 minute walk.We are proud of being located in the middle of Tokyo and the subway stations, Ginza area is also within a walking distance.The location of our hotel is very central to everything and easy to access such as main railway terminals and Haneda and Narita International Airport so that its location is convenient for not only business but also sightseeing. The location is very close to Ginza where many restaurants, shops, department stores are there so that you can enjoy shopping, eating and entertainment.Again, thank you for your honest feedback and we truly hope to have another opportunity of welcoming you, when your travels bring you to Tokyo in future.Front Office Manager

Response from Property: Thank you for your stay at Mitsui Garden Hotel Ginza-gochome.We are very disappointed to learn about your unpleasant experiences during your recent stay. Please allow us to express our deepest regrets on how you felt and disappointed after you staying with us.We apologize for any discomfort you may have experienced regarding your room.We always make every effort to ensure that all of our guests have a comfortable stay, but if there is anything wrong with your room, please let us know immediately. We will have a new room ready for you as soon as possible. We are very sorry to hear that you were uncomfortable throughout your stay.We will share your feedback with our cleaning company.Once again, we appreciate that you have taken the time to provide us with your feedback. We sincerely hope you will grant us another opportunity in the future to extend you a better stay experience and replace any negative impressions with a more positive one.Front Office Manager

Response from Property: Thank you for choosing Mitsui Garden Hotel Ginza-gochome from among a number of hotels and taking the time to review our hotel.We are glad you found our location convenient, with easy access to the many shops, restaurants, and attractions in Ginza. We are very sorry that our public bath failed to exceed your expectation. Our public large bath is so popular that it is very crowded depending on the time. However, we are more than happy to advise our guests about the time when a public bath is not so crowded. Please feel free to contact our front desk anytime if this information is needed. Once again, we appreciate that you have taken the time to provide us with your feedback. We sincerely hope you will grant us another opportunity in the future to extend you a better stay experience and replace any negative impressions with a more positive one.Front Office Manager