Futakotamagawa Excel Hotel Tokyu

Futakotamagawa Excel Hotel Tokyu Reviews

Futakotamagawa Excel Hotel Tokyu

Tamagawa 1-14-1, Setagaya Ward, Tokyo, 158-0094, JapanSee Hotel Details
Futakotamagawa Excel Hotel Tokyu
Futakotamagawa Excel Hotel TokyuFutakotamagawa Excel Hotel TokyuFutakotamagawa Excel Hotel Tokyu
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1 night

Guest Reviews

9.1/10
Great
156 review
Verified reviews
Location9.3
Amenities8.9
Service9.0
Cleanliness9.1
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All reviews(156)
Positive reviews(152)
Reviews with photos/video(40)
Awesome rooms(30)
Awesome stay(26)
Loved the view(26)
Easy to get around(21)
Convenient for shopping(13)
Delicious breakfast(8)
Close to metro(8)
Great value for money(7)
Negative reviews(4)
Guest User
Standard Twin Room
Stayed in Jun 2025
Family
9 review
8.0/10
Very Good
Posted on Aug 1, 2025
The bathroom cleanliness could be improved — certain areas might benefit from better cleaning products. Overall, feel this hotel is more suited for local Japanese residents.
FHSY
Standard Twin Room
Stayed in Feb 2025
Family
20 review
10/10
Outstanding
Posted on Mar 31, 2025
Good location and very good view. Will be back again. Highly recommended.
Response from Property: Dear Guest,Thank you for your kind words about our location and views. We are delighted to hear that you enjoyed your stay and look forward to welcoming you back in the future.Best regards,Futakotamagawa Excel Hotel Tokyu
Dodoandrobin
Standard Twin Room
Stayed in Apr 2025
Family
4 review
8.0/10
Very Good
Posted on May 31, 2025
The room is nice but there is no bathtub in the room which is not convenient for us because we have small children with us. The hangers in the entrance right side were covered with dust. There were coffee and water in the room since we have children we hope to have juice for the kids too. The breakfast was very good, the cook and servers are very polite. The bread and miso soup was very good.
Response from Property: Dear Guest,Thank you for taking the time to share your feedback with us. We are pleased to read that you enjoyed our breakfast and appreciated the service provided by our staff. However, we regret to hear about the absence of a bathtub and the cleanliness issue you encountered. Your suggestions regarding providing juice for children have been noted for consideration. We strive to enhance our guests' experience and your insights are invaluable in this process.Thank you once again for your comments, and we hope to welcome you back in the future.Best regards,
Guest User
Standard Double Room
Stayed in Mar 2025
Family
9 review
9.0/10
Great
Posted on Apr 6, 2025
Excellent and good view
Response from Property: Dear Guest,Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed the excellent view and had a pleasant experience. We look forward to welcoming you back in the future.Best regards,Futakotamagawa Excel Hotel Tokyu
Odkhoi
Standard Double Room
Stayed in Feb 2025
Business traveler
2 review
4.0/10
Posted on Mar 30, 2025
My room window view was a wall decoarated with some trees and it was dark. This view was not mentioned and i am super unhappy about it. Also the hotel hot bath was not hot enough. And breakfast was over priced. Will not stay again.
Response from Property: Dear Guest,Thank you for your feedback regarding your recent stay. We regret that the room view and the temperature of the hot bath did not meet your expectations. We also take pricing concerns seriously, and your comments will be noted for future consideration.Goodbye,Futakotamagawa Excel Hotel Tokyu
Guest User
Superior Double Room with City View
Stayed in Feb 2025
Business traveler
20 review
10/10
Outstanding
Posted on Mar 14, 2025
Very decent hotel! Entrance is bit difficult to find, however what an area!
Response from Property: Dear Guest, Thank you for your positive feedback. We appreciate your kind words about our hotel and its location. The entrance may be difficult to find, but we will use this information to improve our service in the future. We look forward to welcoming you at Futako Tamagawa Excel Hotel Tokyu.
VICTOR HUGO
Superior Twin Room with River View
Stayed in Aug 2024
Couple
9 review
9.5/10
Amazing
Posted on Oct 1, 2024
Excelente hotel and location. Hotel with great customer service and location. I would definitely stay there again!
Guest User
Standard Twin Room
Stayed in Aug 2024
Solo traveler
28 review
7.0/10
Posted on Sep 16, 2024
There is a busline to the hotel from haneda airport so it is very comfortable to reach the hotel. But the breakfast buffet was not enough for me
Hkviv
Superior Twin Room with River View
Stayed in Dec 2024
Traveling with friends
5 review
10/10
Outstanding
Posted on Jan 13, 2025
Very good location , nice view and good spa !
Response from Property: Thank you for staying at Futakotamagawa excel hotel tokyu during your recent visit to Tokyo. Thank you for your comments.We greatly appreciate the time you have taken to complete our guest questionnaire, which is a very important instrument in ascertaining our guest perception of our hotel.We're delighted to learn that you enjoyed your stay and We very much look forward to the immense pleasure of welcoming you back.
Guest User
Superior Double Room with City View
Stayed in Apr 2024
Couple
1 review
9.5/10
Amazing
Posted on May 12, 2024
Fantastic hotel with great facilities. Comfy room and amazing view
Guest User
Superior Double Room with City View
Stayed in Aug 2023
Traveling with friends
5 review
10/10
Outstanding
Posted on Sep 4, 2023
Location was good, easy to find and close to the subway station. Nice view, clean room co dition, helpful and supportive services.
Response from Property: Thank you for staying at Futakotamagawa excel hotel tokyu. Thank you for your comments.We greatly appreciate the time you have taken to complete our guest questionnaire, which is a very important instrument in ascertaining our guest perception of our hotel.We're delighted to learn that you enjoyed your stay and We very much look forward to the immense pleasure of welcoming you back.Yours sincerely
Anonymous User
Standard Twin Room
Stayed in Mar 2024
Traveling with friends
1 review
6.0/10
Posted on Apr 11, 2024
Quite small
Guest User
Superior Twin Room with River View
Stayed in Feb 2025
Traveling with friends
10 review
9.5/10
Amazing
Posted on Apr 4, 2025
The room has a very good view, right next to the Tama River. The only problem is that the sound insulation of the room is average. Although it is a bit far from the subway, the noise from the subway is quite serious.
Original TextTranslated by Google
Response from Property: Give the guests a thank you for staying at Tokyu Niko Tamagawa Excellence Hotel. We are glad you enjoyed the view from your room. If the sound of trains bothers you, we also have rooms that don’t face the tracks. Please let us know. We look forward to your next stay.
We like travel
Standard Double Room
Stayed in Feb 2025
Solo traveler
19 review
9.0/10
Great
Posted on Mar 27, 2025
The location is very good, only 5 minutes to the subway, there are also large shopping malls nearby, shopping is very convenient. It's also good to have big sausage. The restaurant on the top floor offers a view of Mount Fuji. Lunch is about 3,000 yen, which is worth it. 
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your positive review of our hotel. We are glad that you like our location and the beautiful view of our restaurant, and hope that you will continue to enjoy our service in your future stay. Best wishes,
陳璐茜
Superior Double Room with City View
Stayed in Jan 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Mar 14, 2025
Very beautiful view room, spacious space, clean service. Excellent location, convenient for shopping, walking, riding, and reading. It was a wonderful 3 week vacation for me.
Original TextTranslated by Google
Response from Property: 顧客感謝您對我們酒店的美好評價。我們很高興您享受了美麗的景觀房及便利的位置，並度過了愉快的假期。期待您再次光臨。祝好、