Sutton Place Hotel Ueno Reviews

Small room, Normal service, Close to Seven Eleven. Not delicious restaurant around. Can see Skytree

Nice hotel. Near to Ueno Station. Good hospitality. Will come back again to stay here.

Great location! Away from all the crowds but still close to Lawson 7-11 and tonkatsu downstairs. There’s no staircase to pull up and down your luggages.

very convenient location. no free coffee and dining facilties. only 2 power outlets available. high bath tub.

The room is ok. We booked corner room with a little bit bigger space. The location is quite good and quiet. It's quite a long walk to Keisei skyliner. There is only 1 elevator so we have to wait quite long. Maid service is not available during our stay. We have to put the garbage and the bath towels to the 2nd floor before check out.

Good in services and facilities. It is very convenient for taking JR, trams and also skyliner.

close to train station.

Acceptable

I arrived past 10pm and the staff sent an email reminder to call if I don’t see anyone. Two staff were present to help with smooth check-in. A very cozy and clean room. Tip for light sleepers: the hotel faces the highway (by the road), so it can be noisy through the night.

The location is close to Ueno Station, which is very convenient. You can store your luggage. There are basic towels and combs. It is a standard room type. There is mold in the bathroom. It will be better if it can be repaired. There was a power outage on the 9th floor on the night of check-in. There was no power supply in the whole room, and there was no power in the connected room. I found the front desk for help.

The location is very convenient, very close to JR Ueno Station. But the room is super small, but the bathroom is very big. It is very difficult to open the suitcase in the room, but you can open the luggage in the bathroom 🤣🤣🤣 There is only one elevator. If you check out at the same time, you should wait for a long time before you can take it. There is no free coffee machine, you have to pay for coffee

The hotel room is too small, the facilities are relatively old, it would be more inconvenient to open the room with the key now, but the location is superior, if single can still, go with relatives does not count.

The location of the hotel is convenient, but the staff service is average. The practical space in the room is not much, and it is difficult to organize the suitcase. In addition, it is recommended to add hooks, power sockets and clothing freshener spray. This accommodation experience was average.

Ueno Station is very big, and you have to go to the "Iriyaguchi". It is not close to the station. The hotel does not have a formal lobby. It is an economy hotel, similar to an inn. The supplies are also average, self-service, and the service is not enthusiastic. These are secondary. The main ones are: 1. The room is nearly 1,000 yuan a night, very small, and the medium-sized suitcase cannot be opened directly. The luggage rack that was finally found cannot be used because if the luggage is opened to put the luggage, people cannot pass through. 2. It is close to the elevated road. As some friends commented, the sound of passing vehicles at night is very noisy. It seems that the doors and windows are still reluctant to invest in renewal. I have traveled to and from Japan countless times, and I don’t remember how many hotels I stayed in. This one is also a deep memory for me. Self-service, small, expensive, and noisy.