Pacific Century Place, 1 Chome-11-1, Chiyoda Ward, Tokyo, 100-6277, JapanView Hotel Details
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Four Seasons Hotel Tokyo at Marunouchi Guest Reviews
4.6/5
Great
66 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.6
Service4.7
Cleanliness4.5
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All reviews(66)
Positive reviews(30)
Reviews with photos/video(6)
Friendly staff(11)
Awesome stay(10)
Awesome rooms(5)
Awesome amenities(4)
CKYNKS
Deluxe King Room - Non-Smoking
Stayed in Dec 2024
Couples
13 review
4.5/5
Great
Posted on Jan 16, 2025
Service is top notch! The staffs were very welcoming, they also helped us move rooms upon our request. The hotel itself is a bit old but again excellent service
Guest User
Deluxe City View Room - Non-Smoking
Stayed in Dec 2023
Couples
19 review
5.0/5
Outstanding
Posted on Jan 8, 2024
The hotel is good as we expected. Four seasons services is very well. Recommended if you wanna stay in the city hotel. Hotel located in the hearth of Tokyo.
The room and bedding is good like sleep in the heaven
BF are also good.
Dayishuihan
Junior Suite
Stayed in Sep 2024
Travel with friends
43 review
4.0/5
Very Good
Posted on Oct 6, 2024
This is a so-called suite I booked for a friend, and it feels like a total waste of money. It costs over 10,000 per night, and it only has one more sofa and a coffee table than a regular room. 😵💫😵💫😵💫 Alas... it feels like nothing.
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Guest User
Junior Suite
Stayed in Jul 2024
Booked for others
7 review
5.0/5
Outstanding
Posted on Oct 5, 2024
There is no need to comment too much on this five-star hotel, it is perfect.
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Guest User
Deluxe King Room - Non-Smoking
Stayed in Mar 2024
Business travelers
48 review
5.0/5
Outstanding
Posted on Apr 25, 2024
The hotel environment is comfortable and the reception is very polite. I will visit again next time!
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Guest User
Deluxe City View Room - Non-Smoking
Stayed in Aug 2023
Business travelers
58 review
5.0/5
Outstanding
Posted on Sep 19, 2023
The hotel is very good, from service to hardware, and of course the price is very good! The location of the hotel is also very convenient. It is very close to the subway station and a convenience store is also nearby! A very comfortable stay!
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Guest User
Deluxe City View Room - Non-Smoking
Stayed in Apr 2024
Family
113 review
5.0/5
Outstanding
Posted on May 29, 2024
The service is very good and the hotel environment is also good.
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Anonymous User
Premier King Room - Non-Smoking
Stayed in Apr 2023
Other
7 review
3.5/5
Posted on May 15, 2023
There are three Four Seasons in Japan, and two in Tokyo. The same brand has different investors. The Four Seasons in Marunouchi is not like Four Seasons. I believe China’s Quanji can surpass it. The gate is hidden in a particularly safe corner, and the lobby shows the simplicity of Shijia. It’s okay if you don’t open the windows in the room, but if you open the curtains, it’s the roof of another house. The price is very four seasons, and it is more cost-effective to go to Otemachi for a few dollars.
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Guest User
Deluxe City View Room - Non-Smoking
Stayed in Sep 2023
Family
24 review
5.0/5
Outstanding
Posted on Oct 21, 2023
The hotel service is very good👍, the bed is very comfortable, and it has a European and American style feel. It is a luxurious hotel in the bustling business district of Ginza that is quiet and quiet🏨. But because it is very close to rail transit, there will be a little rumble of wheel vibration.
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Guest User
Premier King Room - Non-Smoking
Stayed in Jul 2023
Business travelers
117 review
4.0/5
Very Good
Posted on Aug 16, 2023
I called many times to confirm the room before check-in, and I still couldn't connect all the rooms on the day of check-in. Let the guests wait at the front desk for nearly 30 minutes. Before arriving at the hotel, I called the front desk. I had a lot of luggage, and I hoped to welcome them. When I got off at the hotel gate, I waited for 10 minutes and no one greeted me. I went to the lobby and pushed the trolley with the waitress at the front desk to pick up my luggage. The white uniforms passing by The older Japanese bellman turned a blind eye and had a bad attitude. Without confirming the luggage, he put all the staff's luggage in the boss's room without authorization. No apology after taking out the luggage. The room faces the train track, and you will hear the sound of the train, which will affect your rest. An impressive experience.
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Guest User
Premier Two Queen Room - Non-Smoking
Stayed in Jan 2023
Business travelers
44 review
5.0/5
Outstanding
Posted on Feb 8, 2023
Excellent service, super large room in the city center, invincible and delicious breakfast, qualified gym, comfortable sauna and hot spring, I will strongly recommend this hotel, but be careful that it is very close to the station, the traffic is very convenient, but it will be late at night Hear the sound of the tram running
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Anniemami
Deluxe City View Room - Non-Smoking
Stayed in May 2023
Family
6 review
4.7/5
Amazing
Posted on Jun 26, 2023
The hotel is located in a high-end commercial area with a quiet environment and professional and enthusiastic staff. It takes about 10-15 minutes to walk to the Ginza business district, and the transportation is convenient.
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Guest User
Premier Two Queen Room - Non-Smoking
Stayed in Apr 2024
Business travelers
2 review
4.2/5
Very Good
Posted on May 13, 2024
The staff was very friendly.
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dawei
Premier Two Queen Room - Non-Smoking
Stayed in Jul 2023
Family
13 review
5.0/5
Outstanding
Posted on Aug 20, 2023
The hotel service is warm and thoughtful, the room facilities are complete,
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Guest User
Deluxe King Room
Stayed in Apr 2023
Business travelers
8 review
4.2/5
Very Good
Posted on May 19, 2023
The decoration time is too long, the facilities are outdated, there are some problems with the layout of the lobby, the layout of the room, the layout of the bathroom in the room, etc., especially the mattress has been used for many years, and the side has been collapsed by people sitting on it, making it uncomfortable to sleep.