Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.1
Amenities9.0
Service8.9
Cleanliness9.5
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All reviews(408)
Positive reviews(394)
Reviews with photos/video(124)
Awesome amenities(48)
Near shopping area(35)
Great value for money(25)
Convenient for shopping(22)
Convenient public transportation(10)
Well designed(7)
Friendly front desk staff(7)
Tasty food(5)
Negative reviews(14)
Guest User
Standard Double Room
Stayed in May 2025
Family
2 review
7.5/10
Posted on Jun 23, 2025
Great hotel, clean. Check in wasn’t the best experience and location wasn’t the best
Kimann
Deluxe Twin Room
Stayed in Mar 2025
Traveling with friends
6 review
8.5/10
Very Good
Posted on Apr 29, 2025
It’s 650m from the train station, but I feel a bit far. The room is very clean, specious, and overall is excellent.
The breakfast is delicious, the staff is accommodating, and helpful.
Anonymous User
Standard Double Room
Stayed in Sep 2024
Couple
7 review
9.5/10
Amazing
Posted on Oct 24, 2024
New opening hotel, clean and tidy room, receptionist always say hi with smile when you back in hotel. Recommend!
N Lau
Deluxe Twin Room
Stayed in Dec 2024
Traveling with friends
13 review
9.5/10
Amazing
Posted on Feb 12, 2025
The staff are nice and helpful. Clean environment, Great service with great facilities, have a few convenient stores nearby, can take the bus to metro, good experience.
Guest User
Executive Corner Twin
Stayed in Jun 2024
Family
2 review
8.5/10
Very Good
Posted on Jul 28, 2024
The hotel location is good. There are several bus routes to various scenes. Also, there is a nearby shopping mall, which we can have good breakfast.
Guest User
Deluxe Twin Room
Stayed in Jun 2024
Couple
30 review
9.5/10
Amazing
Posted on Jul 6, 2024
I recently stayed at this newly designed hotel and was impressed by its modern aesthetics. The check-in process was smooth, and the hotel offered a wide selection of amenities. The breakfast buffet was a highlight, featuring small-sized portions of various dishes, allowing me to sample many options. The only downside was the hotel's distance from the nearest subway station.
Sharn H
Deluxe Twin Room
Stayed in Nov 2024
Family
9 review
9.5/10
Amazing
Posted on Jan 1, 2025
The room was small but expected in Shinjuku. Everything I needed was there. I love having the washing machine in the room.
Amoebalou
Deluxe Twin Room
Stayed in Oct 2024
Couple
15 review
9.5/10
Amazing
Posted on Jan 1, 2025
Very new hotel with spacious room. Staff are friendly and welcoming. Would love to come back again
K0000
Standard Twin Room
Stayed in Apr 2024
Traveling with friends
12 review
8.0/10
Very Good
Posted on May 21, 2024
The hotel is super new which is amazing but hotel rooms are small and it’s noisy at night.
babyjobe
Connecting Twin
Stayed in May 2024
Traveling with friends
18 review
8.5/10
Very Good
Posted on Jul 6, 2024
Everything is just perfect except for the location. Its not close to any station within walking distance. The hotel is located in an artificial island in the chuo district. Every time we moved, calling uber is definitely a necessity. Besides that, the room, the food, the washroom, the bed and amenities are simply excellent. We chose this hotel because its newly opened recently. We suggest that free regular shuttle to nearby station should be offered to room guests.
Regis
Executive Corner Twin
Stayed in Apr 2024
Family
1 review
2.0/10
Posted on May 30, 2024
Very very terrible experience with this hotel, I was just abruptly shocked by someone else opening my door to my room while I was just done with my shower and about to lie on the bed. A duplicate key was given to another guest by accident at check in for the same room and they came in thinking it was their room, poor couple was equally shocked. I am traumatised by this experienced as my privacy was invaded due to the mistake of the hotel. No recovery was done by the staff as well.
travelingsoul
Deluxe Twin Room
Stayed in Jan 2025
Traveling with friends
7 review
10/10
Outstanding
Posted on Apr 17, 2025
It was very clean and cozy
Guest User
Deluxe Twin Room
Stayed in Mar 2025
Couple
1 review
8.0/10
Very Good
Posted on Apr 30, 2025
nice experienced
Guest User
Standard Double Room
Stayed in May 2025
Solo traveler
17 review
10/10
Outstanding
Posted on Jun 17, 2025
I stayed at a hotel of this brand in Osaka and it was great. I especially liked their French toast for breakfast. This time when I came to Tokyo, I saw there was one in Chuo Ward, so I booked it. It's a bit far from the subway station, but there are buses that basically go to the door, which is quite convenient. The breakfast is still excellent, and I can't eat enough~ The French toast is still so delicious. The Benedict eggs are also great, beautiful and delicious. There is also a machine for baking pancakes, which can be paired with different sauces and honey, which is very interesting~ And the black sesame smoothie is unexpectedly delicious~
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6/12
Guest User
Connecting Twin
Stayed in May 2025
Family
2 review
9.0/10
Great
Posted on Jul 5, 2025
I originally booked a 2-room hotel in Shinjuku, but I accidentally saw that there were connecting rooms here, so I decided to stay here. Because I have requirements for sleep, I don't want to live in the same room with my children, but I don't want to live separately, so connecting rooms are great! The price is very reasonable! And this room is very large in Tokyo. We took 3 suitcases and it was no problem to spread them out together! The air conditioner is very quiet, which surprised me! The hotel's breakfast variety is a little less, and the taste is good. The children like to eat small potatoes, and I like to eat Benedict eggs! The price of 3,300 yen per person for breakfast is quite affordable! The location is relatively remote, very close to Ginza, and the bus goes directly to Ginza in 10 minutes at the hotel entrance! It takes about 10 minutes to walk to Kachidoki Station on the subway, or you can take the bus to the subway station! It is also very convenient to take the limousine bus from Toyosu Station to Haneda Narita Airport! I didn't go to Disney this time, but it seems that it is also very convenient to go to Disney here, so I'll give you a reference! Because I read the reviews, I deliberately chose a room far from the road, so it is quite quiet and undisturbed, which can be used as a reference for everyone!