Tokushima Washington Hotel Plaza

Tokushima Washington Hotel Plaza Reviews

Tokushima Washington Hotel Plaza

1 Chome-61-1 Omichi, Tokushima City, Tokushima Prefecture, 770-0923, JapanSee Hotel Details
Tokushima Washington Hotel Plaza
Tokushima Washington Hotel PlazaTokushima Washington Hotel PlazaTokushima Washington Hotel Plaza
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1 night

Guest Reviews

8.4/10
Very Good
69 review
Verified reviews
Location8.6
Amenities8.0
Service8.5
Cleanliness8.7
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All reviews(69)
Positive reviews(62)
Reviews with photos/video(15)
Clean and tidy(16)
Awesome stay(16)
Friendly staff(14)
Great location(12)
Convenient location(9)
Negative reviews(7)
RayRayChan
Twin Room
Stayed in Feb 2025
Couples
66 review
3.5/10
Posted on Apr 1, 2025
They cannot find my booking. I have to wait for over one hour before the manager sorted it out ; apparently someone mix my name with other passengers. The front desk, people very bureaucratic and inflexible , They wasted a lot of time
Response from Property: We sincerely apologize for the inconvenience caused to your trip. Staff behavior will also be improved. Thank you for your feedback. Manager: Makoto Iwai
Guest User
Single Room
Stayed in Feb 2025
Solo travelers
34 review
7.0/10
Posted on Mar 24, 2025
Slightly dated but still functional. Further walk from station than thought, but close to lively restaurant area and sento. The river cruise is also close. Not the best Washington Hotel but still a good standard.
Anonymous User
Single Room
Stayed in Oct 2024
Solo travelers
2 review
9.5/10
Amazing
Posted on Jan 15, 2025
Nice hotel and kind staff at the reception
wai man
Twin Room
Stayed in Oct 2024
Travel with friends
5 review
8.5/10
Very Good
Posted on Nov 28, 2024
Good location
Guest User
Twin Room
Stayed in Apr 2025
Family
1 review
10.0/10
Outstanding
Posted on May 15, 2025
The room is quite big! There are also small gifts for children, which is a great experience, thank you!
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Response from Property: 今回は評価を頂き誠にありがとうございました。スタッフからの提案でお子様やご家族に何か喜んで頂けるようにとお菓子をご用意いたしました。こちらも喜んで頂き嬉しいです。滞在が良い体験になられたとの事本当にうれしく思います。今後も皆さまがより快適で楽しくお過ごしいただけますよう努力致します。多くの施設から私どもをお選びいただき誠にありがとうございました。                                       徳島ワシントンホテルプラザ                                          支配人 岩井 誠
브라운A
Single Room
Stayed in Mar 2025
Solo travelers
18 review
10.0/10
Outstanding
Posted on May 2, 2025
It was friendly and old, but the facilities were clean and I liked that I could get free coffee on the first floor.
Original TextTranslated by Google
Response from Property: 숙박해 주셔서 감사합니다.리뷰 평가에 감사드립니다.일본의 추억의 장소가되어 기쁩니다.고마워요
精靈小飛俠
Single Room
Stayed in Apr 2025
Travel with friends
21 review
8.0/10
Very Good
Posted on May 24, 2025
Last time I planned to go to Saki-no-michi, but I didn't make it due to bad weather. This time I drove to Tokushima and stayed at this hotel again. The service was good and all the staff were very kind, attentive and polite. The room is old but clean and well maintained. There are many restaurants nearby, such as the famous Dongda Noodle House. It is also within a 10-minute walk from Meishan Park and Apollo Dance Theater. No need to drive, the hotel provides coffee, tea, juice and hot soup at affordable prices.
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Response from Property: Thank you for your stay. I also appreciate your evaluation. I wish you all more happiness. Thank you
青木洋介
Semi Double Room Non Smoking
Stayed in Mar 2025
Solo travelers
1 review
4.0/10
Posted on Apr 25, 2025
The young woman at the reception desk was expressionless and difficult to communicate with. I felt uncomfortable at first.
Original TextTranslated by Google
Response from Property: この度は受付の際に不快な思いをさせてしまい申し訳ございませんでした。笑顔で気持ちよく対応するという基本が出来ておらずスタッフ教育不足でございます。頂いたお声を深く受け止め今後の接客対応の改善に努めさせて頂きます。貴重なお時間を頂き、お声を頂けたことは大変ありがたく思います。スタッフにも共有し、今後は気持ちよくお過ごしいただけるよう接客サービス向上に努めて参ります。                                            徳島ワシントンホテルプラザ                                               支配人 岩井 誠
kaken
Twin Room
Stayed in Sep 2024
Family
6 review
8.0/10
Very Good
Posted on Oct 15, 2024
The facilities are relatively old. I drove there by myself. The parking fee was 1,200 yen, which was not very good.
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Arclight_
Single Room
Stayed in Feb 2025
Solo travelers
3 review
10.0/10
Outstanding
Posted on Apr 7, 2025
Very comfortable hotel! There are mountains behind it. The environment is very good. There are many restaurants around. Chinese food is delicious! It is also very close to the Awa Dance Hall. The cherry blossoms in early April are very beautiful.
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Response from Property: 非常感謝您入住我們的酒店。再次感謝您分享您的反饋。我們將繼續努力確保您住得舒適。如果有機會,我們希望您能光臨我們的酒店。德島華盛頓酒店廣場經理 Makoto Iwai
LIN HSIUYEN
Twin Room
Stayed in Feb 2025
Couples
3 review
8.5/10
Very Good
Posted on Mar 31, 2025
The deluxe twin room is large and comfortable. The hotel has a good location and there are many restaurants and izakayas nearby, but it is quite far from Tokushima Station.
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Weizhi
Semi Double Room Non Smoking
Stayed in Jul 2024
Solo travelers
3 review
9.0/10
Great
Posted on Aug 12, 2024
There is coffee and drinks on the first floor. It is very helpful to quench your thirst in the hotel in summer. The location is very close to Awa Dance Hall and Tokushima Ramen Daito. It can be reached on foot and is very convenient.
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Guest User
Single Room
Stayed in Nov 2024
Family
1 review
6.5/10
Posted on Dec 30, 2024
The staff was very friendly. They changed my room and were very kind! The welcome drinks included juice and soup in addition to coffee! I was surprised that the facilities were old and dusty, and the back of the humidifier was covered in dust! The price was cheap, so I think it's enough for people who are concerned about the cost of accommodation.
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Guest User
Twin Room
Stayed in Oct 2024
Business travelers
29 review
4.5/10
Posted on Nov 22, 2024
It just smelled moldy. The whole room smelled moldy. I travel a lot for business trips, but this was the worst moldiness I've ever had. It's a business hotel, so I don't expect much, but the cleaning level was disappointing and I'm sorry.
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Chan146 Kammengchan146
Twin Room
Stayed in Oct 2024
Family
13 review
9.5/10
Amazing
Posted on Nov 10, 2024
The hotel is well located and easy to find! Easy access, only felt a little difficult to place 2 suitcases in the room (- one large and one medium size), while the others were quite satisfactory!
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