Palace Hotel Tianjin Wudadao Xiaobaolou Subway Station Branch

The room was very new, the bedding was very comfortable, and the view was great. However, only two of the three elevators were operating, and even only one was working when I checked in on Saturday afternoon. The rooms were all above the 40th floor, so the wait for the elevator was a bit long. I checked in at 3 PM on Saturday and was told that the room hadn't been cleaned yet and asked to wait. After my insistence, they initially offered to upgrade my room type, but then said they needed the manager's approval, and the manager was nowhere to be found. Finally, after 30-40 minutes, I was finally able to check into my reserved room. It's understandable that the room was fully booked on the weekend, but if it says check-in is after 2 PM, they should accommodate the customer's needs no matter what. If I hadn't argued, I would have been left waiting for a long time, and then I'd have been left wandering around. I don't think this is the kind of advice a professional hotel should give to its guests. They gave me a gift as an apology, but I don't think it was a good solution. It still left me with a less than pleasant stay.

Smart, free parking, delicious breakfast, good view, and great service. Xiao Jiang is a great choice. I'll definitely choose this hotel next time I come! There are many delicious restaurants on Fifth Avenue near the hotel. The room has a great view overlooking the sky, the bedding is comfortable, and Jiang Jiang's service is also very good. Highly recommended.

The location is great, close to everything. The hotel is under renovation, and it's 51 stories high, yet there's only one elevator. The wait is incredibly long. The room has a projection screen TV and a river view, both of which are excellent. The wet and dry area is incredibly separate. After using the bathroom, you have to strip completely outside and then go back in. Without a towel, you have to come out wet and get a towel from the sink. It's incredibly cumbersome. The route is completely unrealistic.

This hotel is truly amazing! The location is convenient, with a view of Jinwan Square. The rooms are clean and spacious. The bedding is incredibly comfortable, and the service is excellent. Xiao Zhou is a great host, and I would definitely recommend this hotel to my friends.

The facilities were very clean and nice. Best of all, the view was amazing because it was on a high floor (47th to 51st floor). Breakfast was included, and all the food was clean and delicious. There was a laundry room and exercise room available for guests to use, and the room even had a comfortable chair, making for a pleasant and comfortable stay. I will definitely stay here again.