Teaneck Marriott at Glenpointe Reviews

The staff was very nice, 5/5 for them. However, I would not stay here if you need a good quiet night of sleep. The walls are very thin so you’ll be able to hear uncouth guest screaming down the hall at 2am. The noise from the roads outside can also get pretty loud.

It was difficult to check in after arriving at the hotel. The manager finally confirmed it, saying that he couldn't find it when I inquired with the confirmation number and my name I reserved. A hotel employee said, "This happens a lot," and asked me to make another hotel reservation site in the future. However, when I reached the hotel, they charged me again at the hotel on my card. After asking the people at the front desk, they said that the charge on my card was pending and would disappear overtime. Even so, today I realized that the money was deducted from my card. It is said that the amount approved by the hotel will be refunded in five days, but I am angry because this is the first time.

Didn’t make up the room

I changed from a king bed to a double bed room The room size is very large and nice overall It's clean, the water comes out well, and the staff is friendly The water in the room is very small, but if you call and ask, they will bring it generously However, another reservation was mistakenly assigned to a disabled room, which was a bit inconvenient, but there was no other compensation after an apology