Best Western Tbilisi City Center Reviews

Just so so. The breakfast is very simple. My room was not cleaned next morning

The hotel was great. Everything was perfect for this category

Very bad

It has been a great experience staying at BW City Centre Tabilisi, special mention would be Natia and her efforts to make things easier for us right from arranging on the way lunch packets, to cabs and her recommendations on local spots to explore. Thank you Natia for all your help! Area of improvement: Breakfast spread is limited and can be made richer.

Love staying at the Best Western City Centre Tbilisi hotel. Hospitality and services are excellent . Love to visit here again with family and for longer duration.Room services and cleanliness are best here. Very caring staff , always happy to help and available 24/7. I really enjoyed my stay here.

Amazing Hotel! 10/10 This hotel is fantastic! The staff are wonderful, and the restaurant is great. A special thank you to the reception team, especially Lika and Lizi—they were incredibly helpful, kind, and polite. I highly recommend this hotel—definitely a 100% recommendation!

It sounds like l had a wonderful experience.The staff Natalie,Lizi and Lika's dedication and assistance is definitely a big deal .For the future plan or trips I would like to stay there and suggest this hotel to the travellers .The rooms were comfortable and suitable.

I had a fantastic experience at Best Western Tbilisi City Center. The staff was incredibly welcoming and went above and beyond to make my stay comfortable – truly amazing service! The breakfast was delicious with a great variety, and I thoroughly enjoyed the meals at the restaurant. The atmosphere throughout the hotel felt warm and inviting, adding to the overall experience. Highly recommend staying here; I’ll definitely be back on my next visit to Tbilisi!

Excellent hotel. We did a three city tour in Georgia, had booked 4 rooms. First stop was Tbilisi, and we stayed here for 3-4 days. It was very good, super fast check in process, very friendly staff. Rooms were also very clean. The hotel is located at a distance of 10 min drive from dry bridge, but since we had a car it wasn't a problem. The breakfast spread was also amazing. I must point out that there was an error in our booking, I had accidentally booked the room for 3 days only whereas I meant to do it for 4 days; but thanks to the extremely helpful staff, they didn't create a fuss and managed to give us enough rooms to spend the night. One piece of information, the hotel doesn't have dedicated car parking, that is something that can be worked upon. But overall great experience, value for money.

The room size is extremely cramped, leaving little space for luggage. The bathrooms are similarly small and lack jet sprays or bidets, and there’s no mirror in the room. AC also does'nt work effectively.The breakfast offerings are disappointing, with no vegetarian options other than raw cucumber and tomato. Everything is served cold, including the milk, which is not available hot even upon request. Additionally, food items are not labeled, making it necessary to search for hotel staff, as there’s often no one present during breakfast service. The hotel is also not centrally located, despite what the name suggests. Overall, this experience does not provide good value for money, and I wont recommend it!

Excellent hotel, great location and very nice friendly staff. Excellent breakfast and a great variety of food and dishes served in the breakfast. Room size is nice and they were v clean. Nice furniture and facilities in the room. Must stay place.

Quick one night stop. Room was fine, but better was the excellent service from Lika on front desk. First she helped fix a problem over breakfast then I saw how she kindly spent time with an old customer giving her help on taxis, SIM cards etc. then she fixed a taxi for my journey to kazbegi. 5 star service.

1500 eur lost in my room. Because the hotel Fire escape system not secure and it was open the room directly. they steal my money from there. I do not recommend staying in this hotel. Be carefull and decide carefully. The rooms direct opening to the fire escape stairs. So they can steal you. As they steal me.

It is a nice hotel, good breakfast and good rooms, very nice feature with a balcony, but unfortunately, you can not trust the wake up-call service. I did not have my phone and with a night flight I was dependent on this call. Luckily, by coincidence I woke up in time. The receptionist told me she would have woken me up, but half an hour later than I asked, and did not seem to think it was a big deal. All the other mornings this service was prompt. The area is nice and close to the university, but about 40 min walk from the old town.