Lotte City Hotel Tashkent Palace

Lotte City Hotel Tashkent Palace Reviews

Lotte City Hotel Tashkent Palace

Buyuk Turon Street 56, Tashkent, 100029, UzbekistanView Hotel Details
Lotte City Hotel Tashkent Palace
Lotte City Hotel Tashkent PalaceLotte City Hotel Tashkent PalaceLotte City Hotel Tashkent Palace
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Lotte City Hotel Tashkent Palace Guest Reviews

4.6/5
Great
55 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.5
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All reviews(55)
Positive reviews(55)
Reviews with photos/video(11)
Delicious breakfast(5)
Anonymous User
Standard Double Room
Stayed in Oct 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 1, 2024
clean room nice service
MINCHEOL
Standard Double Room
Stayed in Aug 2023
Business travelers
6 review
4.7/5
Amazing
Posted on Nov 22, 2023
One of best hotel in Tashkent. Good for tourist and business people.
Guest User
Standard Double Room
Stayed in Dec 2024
Solo travelers
5 review
4.0/5
Very Good
Posted on Feb 14, 2025
The facilities are... similar to or worse than other cheap accommodations in Tashkent and Samarkand But the location is very good and the buffet is varied The location is good
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Alexei K
Standard Double Room
Stayed in Sep 2024
Business travelers
23 review
5.0/5
Outstanding
Posted on Dec 25, 2024
I liked this hotel. It is perfectly located - in the very center. Spacious room, quiet in the room. Comfortable bed, very varied breakfast, wonderful staff. Excellent cleaning. Yes, it can not be classified as a luxury, but it is comfortable for living and visiting the city.
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Anonymous User
Standard Twin Room
Stayed in Jul 2024
Family
27 review
5.0/5
Outstanding
Posted on Aug 14, 2024
The room was very good, the breakfast was very rich, and someone played the piano in the lobby in the afternoon. It is worth recommending!
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Guest User
Standard Twin Room
Stayed in Apr 2024
Business travelers
17 review
4.7/5
Amazing
Posted on May 25, 2024
The hotel is in a very good location, in the city center, very convenient to everywhere, there is also a subway station, breakfast is also very friendly to a Chinese stomach, you can eat noodles and soup! Not bad 👍, I will choose next time
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6/9
Guest User
Standard Twin Room
Stayed in Aug 2024
Family
8 review
4.0/5
Very Good
Posted on Sep 19, 2024
Overall it's good. There's a theater opposite. I didn't check in on time and was delayed for half an hour. The hotel was not cleaned.
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Response from Property: Dear Guest,Thank you for choosing our hotel LOTTE City Hotels Tashkent Palace for your stay in Tashkent.We are very sorry that your check-in was delayed and that your room was not ready on time. We appreciate your time and realise that such situations can spoil the overall impression of your stay.We will certainly conduct an internal investigation and take all necessary measures to ensure that such situations do not recur in the future.If you allow us, we would like to contact you personally to discuss this situation in more detail and offer you compensation for the inconvenience.We hope that this unpleasant incident will not affect your overall impression of our hotel. We always endeavour to provide our guests with the highest level of service.Warm Regards,Sales and Marketing Department
Guest User
Standard Double Room
Stayed in Jul 2024
Business travelers
18 review
5.0/5
Outstanding
Posted on Sep 3, 2024
Highly recommended for business trips. The price is a bit high, and the service matches.
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Guest User
Standard Double Room
Stayed in Jun 2024
Business travelers
24 review
4.7/5
Amazing
Posted on Jul 6, 2024
Overall, everything is great: location, cleanliness and, most importantly, very hard-working staff. There is perhaps only one downside - it is a converted Soviet hotel, with small, uncomfortable elevators, standard Soviet layout, etc.
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Guest User
Standard Double Room
Stayed in Sep 2023
Business travelers
57 review
5.0/5
Outstanding
Posted on Nov 5, 2023
What I like about this hotel is that it is quiet, the breakfast is very good, there are Korean noodles, and the overall feeling is good... Recommended
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Irina
Standard Double Room
Stayed in Feb 2023
Solo travelers
19 review
5.0/5
Outstanding
Posted on Mar 24, 2023
A wonderful hotel in the center of Tashkent with amazing breakfasts and friendly staff.
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Guest User
Standard Double Room
Stayed in Jun 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Jul 30, 2023
The breakfast is rich. The room is spacious and clean. The mattress is soft and hard.
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528tonyv
Stayed in Sep 2024
Travel with friends
5.0/5
Outstanding
Posted on Oct 11, 2024
We are touring The 5 Stans plus Turkey, and these are the nicest accommodations on the trip. The hotel is one of the best I have ever stayed at. AND THE SERVICE HERE IS THE BEST. I don’t think there’s this level of service anywhere I have ever stayed. My room is nice and large with a nice view of the pool. The bed is comfortable. The tub is big enough for me to use (I am 6’7”). The temp controls actually work. There’s a little balcony. Ruslan in the bar took such good care of us. Since there are only 4 people on our tour, we were able to change our itinerary to spend more time at the hotel. This is a definite oasis in the middle of a rather rigorous 24-day your.
Response from Property: Dear Guest, We are thrilled to hear that your stay at LOTTE City Hotels Tashkent Palace exceeded your expectations! It's wonderful to know that our hotel has made a lasting impression on your journey through the 5 Stans and Turkey. Our team strives to provide exceptional service, and we're delighted that Ruslan and the rest of our staff were able to contribute to your positive experience. We hope to welcome you back to LOTTE City Hotels Tashkent Palace in the future. Sincerely, Sales and Marketing Department
Guest User
Stayed in Jan 2025
Couples
5.0/5
Outstanding
Posted on Feb 13, 2025
We had a wonderful stay at the beautiful Lotte City Hotel l. The staff were wonderful and always there to help us. Hotel is full of all amenities that you will need. Pool, gym, spa, salon and travel guides. The hotel and restaurant were immaculate. We can’t say enough about this hotel and stay. Great location and central to everything in Tashkent. Look forward to our next trip.
Guest User
Stayed in Jan 2025
Other
5.0/5
Outstanding
Posted on Feb 8, 2025
We recently enjoyed a wonderful stay in Lotte. The hotel itself was opened in 1958 and is an iconic building in Tashkent, from which most of the city's key sights can be accessed. Special mention to Front Office Manager, Nizom, and the rest of his team who helped make our stay such a memorable experience. On our final day in Tashkent, I had already arrived at the Tashkent railway station when I suddenly discovered I had left some valuable items at Lotte hotel. I rushed back to the hotel to retrieve these items and was met by Nizom who drove me back to the railway station in his own car. This helped me make my train connection and really sums up the professional and proactive attitude we encountered from all Lotte staff during our stay. We would strongly recommend Lotte Tashkent Hotel to other visitors to Tashkent.