Haiyou Hotel (Wuxi Zhongshan Road Wuqiao Metro Station) Guest Reviews
4.6/5
Very Good
274 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.7
Cleanliness4.7
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All reviews(274)
Positive reviews(269)
Reviews with photos/video(64)
Friendly front desk staff(44)
Great value for money(41)
Easy to get around(40)
Close to metro(16)
Delicious breakfast(9)
Perfect for business trips(8)
Would stay again(7)
Small room size(6)
Negative reviews(5)
Anonymous User
Queen Room
Stayed in May 2024
Solo travelers
4 review
4.0/5
Very Good
Posted on Jun 7, 2024
I didn't notice but they didn't give me a free room upgrade even though it was stated in my voucher and I feel like I overpaid on Trip as usual... They did however give me a breakfast voucher worth 10RMB in the hope that I would write a good review. Really salty wanton soup honestly... Wished they could have provided me with a bigger room... Wuxi is seriously boring though I felt really depressed when I was there.
Response from Property: 感謝您入住我們酒店,您住的是咱們的大床房面積可能有點小,您下次可以嘗試住我們的舒適大床房空間大,酒店全體員工期待您的下次入住,再會!謝謝~~~
Ed
Room (Without Window)
Stayed in May 2024
Solo travelers
20 review
4.0/5
Very Good
Posted on Jun 20, 2024
Very close to the train station. It is very cheap and the quality is surprisingly good.
Response from Property: 一別之後,兩相歡喜,三生有幸,好評如斯~
stephane le voyageur
Queen Room
Stayed in Sep 2024
Solo travelers
10 review
4.0/5
Very Good
Posted on Oct 22, 2024
Good room. Confortable bed.
I found hair in the bathroom and location isn't good on baidu or Google maps use the picture of the entrance to found the entry
Response from Property: The waiter felt very guilty for causing you inconvenience during your stay here. He said softly, but he couldn't express it in a thousand words. May this message convey my thoughts about you~
Guest User
Room (Without Window)
Stayed in Jun 2024
Business travelers
3 review
4.2/5
Very Good
Posted on Jul 5, 2024
The hotel was very good in this price range however the toiletries need to be improved. The best thing about the hotel was centralized Washing machine, fridge and oven.
Response from Property: 一別之後,兩相歡喜,三生有幸,好評如斯~
Guest User
Room (Without Window)
Stayed in Jan 2025
Family
8 review
5.0/5
Outstanding
Posted on Feb 10, 2025
The hygiene is very good, the service attitude is also very good, and the front desk is also very friendly when borrowing an umbrella from the front desk when it rains. We booked three rooms, and this is one of them. The only drawback is that the surrounding area is sparsely populated, there are not many food options, and there is an outlet next to it which is a bit deserted. You have to take the subway or bus to go anywhere. But I might still consider it next time I come to Wuxi.
Original TextTranslated by Google
Response from Property: 您的到來及肯定是我們不斷進步的方向,在入住期間給您造成的不便是我們改進的方向,歡迎您的再次入住,祝您生活愉快!
Guest User
Queen Room
Stayed in Sep 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Oct 31, 2024
The hotel was recommended by a friend. The price is good. The surrounding area of the hotel is very convenient. The transportation is convenient. The service attitude is very professional and enthusiastic. The room is very clean and the facilities are complete. Worth recommending, great 🤞
Original TextTranslated by Google
Response from Property: You are the marshmallow in my heart, the sweet dreamland~Dear guest, I can let you give a good evaluation of the shop. The waiter is really amazing~ I will wait for you to come to Wuxi next time, the waiter will still be here Waiting for you here
Guest User
Queen Room
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 30, 2024
Facilities: quite new
Hygiene: very clean
Environment: I stay here every time I go on a business trip. I really can’t say anything about the environment.
Service: The staff's service attitude is very good. You must choose this hotel when you are on a business trip.
Original TextTranslated by Google
Response from Property: Simple words are full of deep love. Thank you very much for your support and affirmation. We like you just as you like us. Meeting you and encountering wonderful things are all your wishes. We hope to meet you again~
Guest User
2-bed Room
Stayed in Aug 2024
Travel with friends
75 review
5.0/5
Outstanding
Posted on Sep 30, 2024
When I arrived at the Hi Inn Hotel in Wuxi, I first felt that the store’s front desk service was quite professional and could warmly and meticulously introduce the food and attractions around the hotel. The rooms were generally OK. There is a bus stop downstairs and the subway is not far away. It’s very convenient to go to any scenic spot.
Original TextTranslated by Google
Response from Property: Hello distinguished guest, we are very sorry for your dissatisfaction with your stay at the experience center! We will try our best to rectify it and wish you a happy life!
Guest User
Queen Room
Stayed in Sep 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 31, 2024
The room is clean and the health service is good
Original TextTranslated by Google
Response from Property: After a farewell, we are happy, and we are blessed for the rest of our lives. Such good reviews~
Anonymous User
Guestroom (2 Beds)
Stayed in Jul 2024
Travel with friends
1 review
4.0/5
Very Good
Posted on Aug 9, 2024
The room is generally hygienic. There are small flying insects falling on the bed near the window. There are small bugs crawling out next to the trash can. The front desk has a good attitude and attentive service. The towels have been wiped and linted. The mattress is too soft. It's hard to sleep after one night. I have back pain, but overall the housing experience is so-so.
Original TextTranslated by Google
Response from Property: Hello VIP, I am very sorry for the bad experience you had. Regarding the hygiene issues, we will definitely strengthen management. Correct deficiencies! Thank you for your suggestions and comments!
Guest User
Queen Room
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 29, 2024
Good service and good environment! Clean and hygienic
Original TextTranslated by Google
Response from Property: Simple words are full of deep love. Thank you very much for your support and affirmation. We like you just as you like us. Meeting you and encountering wonderful things are all your wishes. We hope to meet you again~
Guest User
Queen Room
Stayed in Mar 2024
Solo travelers
12 review
4.2/5
Very Good
Posted on Apr 20, 2024
It's OK, it's clean, and the front desk lady is very nice.
Facilities: It has everything you need, but I don't know how to turn on the TV
Hygiene: Not dirty, OK
Environment: Average
Service: Good service
Original TextTranslated by Google
Response from Property: The service is ours, the mood is yours. Good service embellishes your good mood. We will work harder. Thank you for your support and praise and look forward to your visit again!
Guest User
Room (Without Window)
Stayed in Mar 2024
Business travelers
91 review
5.0/5
Outstanding
Posted on Apr 17, 2024
The room is really clean and the breakfast is OK. The service provided by the front desk lady is also very good
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at our Hi Inn Wuxi European Street Hotel. We are honored to see your good comments about us. With your support, we will continue to work hard to create a clean and tidy accommodation environment for you. All our hotel staff look forward to seeing you again.
Guest User
Queen Room
Stayed in Mar 2024
Family
4 review
5.0/5
Outstanding
Posted on May 4, 2024
Very good, the service attitude is very good and clean. I will come again next time.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We are equipped with washing machines and dryers, which are free to use during your stay. We will continue to work hard to live up to your good comments. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey!
Guest User
Room (Without Window)
Stayed in Feb 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Mar 27, 2024
Facilities: Complete facilities, including microwave, washing machine, and dryer.
Hygiene: The room is clean and tidy.
Environment: The surrounding transportation is very convenient and there are many places to eat
Service: The service at the front desk is also very enthusiastic and gave me great help in a timely manner.
Original TextTranslated by Google
Response from Property: I want to give you the best in the world, but I find that the best is you~~