PassGo Digital Airport Hotel Terminal 2 Soekarno Hatta Reviews

The place is clean, but you can hear everything around. People were sadly really loud so we couldn't sleep

Location at the airport, so easy😍 Clean also. The bedsheet smells good

Stay was okay, however when I entered the hotel, the counter staff member requested me paying up a fee for early checking in, even though I had booked the stay online. This was later solved when I showed him a proof of my receipt. Adding on to this matter, when I paid the deposit of 50K IDR, the staff member got the audacity to say my cash was “not blue” and initially did not want to accept it. I pushed on saying it’s 50K and then he accepted it. This all happened in 5.30am when I was jet lag and extremely tired after a long flight. I hope the hotel could be more thorough in selecting staff members so no travellers would need to go through what I had to go through.

A good place to stay if you arrive at midnight or depart on early morning. Front desk is friendly. A bit noisy if people walk, but it is inevitable.

good place to rest

Super convenient stay in this hotel. It is located literally inside of the airport which is easy for me to catch the next flight. The bathroom is super clean and the staff is very helpful. The pod is so futuristic. Very very recommended rather than getting out of the airport area.

The room is located near to toilet and storage room and it caused lots of noise from people moving around and opening/closing the storage. Was thinking to book the room instead of capsule to get better space, but their room placement cause lots of inconvenience for sleep from the noise.

Nice and friendly staff, great location perfect for solo travelers

You get what u expect. Would recommend

Best location for travellers in CGK airport. The room in front of the locker area can be quite noisy if you are a light sleeper. Basic amenities as shower & toilet, with slippers and towels are given.

really convenient airport to catch early flight. facility is relatively large and cleanliness is acceptable. but please note that the rooms are very not soundproof and you can hear everything outside - will not recommend if you are light sleeper looking to get good night’s rest - i heard babies crying and ppl getting in and out of their capsules throughout the night. will book again for a cheap fuss-free stay to catch morning flight.

My capsule door was somehow opened when I returned from having breakfast. Luckily nothing was lost. There’s hot water in the shower but it takes more than 5 minutes to heat up. There’s no electric plug in the capsule , only usb. You can borrow the usb cable from the reception if you didn’t bring one. Same goes for hair dryer. Deposit is also required.

I recommend if you have transfer and you need to take some rest in quite and clean place that’s the best choice , the place is very quiet and the bed very comfy 🌟

A bit of a strange review. Ended up cancelling my booking when I arrived at the airport. My flight arrived after midnight into terminal 3 and I needed to transfer to terminal 2 for the hotel. The sky train linking the terminals was not working at this late hour. I would have needed to take a shuttle bus which didn’t seem that frequent. When one bus did come it was a small one and I couldn’t get on. Didn’t fancy waiting for the next one so cancelled the booking and stayed elsewhere. I booked this for convenience and for me arriving at that time, it wasn’t. Sure the hotel is fine but can’t comment.