The Bala's Holiday Chalet

The Bala's Holiday Chalet Reviews

The Bala's Holiday Chalet

Lot 55, Tanah Rata, Pahang, 39000, MalaysiaSee Hotel Details
The Bala's Holiday Chalet
The Bala's Holiday ChaletThe Bala's Holiday ChaletThe Bala's Holiday Chalet
Choose dates to check available rooms
We Price Match
1 night

Guest Reviews

7.7/10
Good
50 review
Verified reviews
Location7.9
Amenities7.0
Service7.8
Cleanliness8.1
Filter by:
Sort by:
All reviews(50)
Positive reviews(33)
Reviews with photos/video(15)
Awesome stay(8)
Clean and tidy(5)
Negative reviews(7)
Guest User
Deluxe Room
Stayed in Jun 2025
Traveling with friends
18 review
4.0/10
Posted on Jul 22, 2025
It's suit to stay not more than 2 nights. Water heating system was no good as cold suddenly and hot suddenly. Need to bring own hair dryer if u need wash hair daily Most importantly, not recommend to elder people as shower room very slippery and no handrail in bath room.
Guest User
Superior Room
Stayed in Feb 2025
Couple
5 review
8.5/10
Very Good
Posted on Mar 17, 2025
Nice vintage looking chalet. Very beautiful surroundings, lots of greenery and makes you feel like you teleported to ancient English times. Scones and tea were good too.
Diemayanie
Deluxe Room
Stayed in Dec 2024
Couple
16 review
10/10
Outstanding
Posted on Jan 12, 2025
My 1st time stay at this wonderful chalet. Everything was perfect for me. Beautiful place, nice and friendly staffs, i also meet Mr. Bala the owner. Such a humble person. I love all the landscaping and the gardens. Like I’m living in the real smokehouse era. The view from top side was amazing. No fan and aircond but still cold inside the room. Definitely will come again and again 🥰
Muhammad Dainel Rassul
Superior Room
Stayed in May 2025
Traveling with friends
6 review
10/10
Outstanding
Posted on Jun 8, 2025
nice boleh try
Koh Cherry
Deluxe Room
Stayed in May 2025
Traveling with friends
5 review
9.0/10
Great
Posted on Jun 22, 2025
Quiet place to stay that near tanah rata and jus 5-8min deiving distance to golden hill pasar malam only.
Guest User
Executive Suite
Stayed in Oct 2024
Family
1 review
10/10
Outstanding
Posted on Nov 9, 2024
Stayed with family, it was a nice experience. Food is just awesome.
shan ptss
Superior Room
Stayed in Jul 2024
Couple
1 review
5.0/10
Posted on Aug 4, 2024
The Bala's Holiday Chalet is old classic chalet. There no any advance features like android TV or smart TV or small refrigerator. The switch socket wall are so limited. Just got 2 switch socket wall inside the room. All switch lights are old type one. Then shower water pressure too low and no mirror in washroom. the experience stay that we stay get like we stay in old house room. I know they want maintenance some old things for long time but some important needed should change to current situation. Like switch socket, switch lights, TV and shower. I have compare the bala chalet with other 2 or 3 star hotels in near Cameron Highlands. I felt the bala chalet are not worth for the money compared with other hotels. I think other hotels, chalet or Homestay are better than the bala chalet. Yeah, most of people will think I give bad reviews but this is the reality experience.
Loganzhu
Deluxe Room
Stayed in Jun 2024
Couple
6 review
8.5/10
Very Good
Posted on Jul 14, 2024
Environment Clean and beautiful. American garden style. Breakfast a bit expensive
Guest User
Suite
Stayed in Jul 2024
Traveling with friends
1 review
9.5/10
Amazing
Posted on Sep 13, 2024
The place is beautiful. Ample parking at slanted angle. Worrying for newbie driver. Room clean. No fan or air-conditioning feels a bit stuffy.
subidesign
Superior Room
Stayed in Jan 2024
Couple
23 review
6.5/10
Posted on Feb 15, 2024
A nice place to come, chill, have a drink or a meal. Take some nice photos. But don't stay here. We made that mistake by seeing the nice garden etc. The rooms are totally runned down. TV is from the year 2000, only showing 2 channels - cartoon and sports. Hot water doesn't work, hot shower is must in Cameron. To make things 4 worse, some plugs in the room doesn't work. So it's harder for you to charge your phones. Our 1st and last time here for sure
Alina Phang
Deluxe Room
Stayed in Jul 2024
Couple
1 review
10/10
Outstanding
Posted on Aug 25, 2024
Had a great stay at Bala's. Staff were friendly and nice and the hotel compounds was nice and quaint. If you're looking for a nice homey getaway with a personal touch, this is a great place for you.
Nadya R
Deluxe Room
Stayed in Nov 2023
Couple
2 review
7.0/10
Posted on Feb 13, 2024
Came here mainly for the british interior vibes. The room is huge but its quite rundown. Breakfast was ok, just order an alacarte style.
Anonymous User
Superior Room
Stayed in Mar 2024
Couple
7 review
9.0/10
Great
Posted on May 3, 2024
Everything about the hotel was exceptional. It was clean roomy with good service. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. Tq
Choby
Suite
Stayed in Mar 2024
Couple
6 review
8.5/10
Very Good
Posted on May 3, 2024
Overall, I had a wonderful time and would recommend this hotel to anyone seeking a cozy and convenient stay
Shine_Ocean
Suite
Stayed in Feb 2024
Traveling with friends
6 review
2.5/10
Posted on Mar 11, 2024
Can you imaging stay in a room with no Aircon and No fan provided and outside is full of mosquito waiting your sweetie blood? Please Just imaging 1st this Condition if you insist to book this hotel. Staff Service also does not match the price and unfriendly, we request to change the room due to not match what we book (please note, Suite have 3 type of room) but the manager willing to help after we show temper..haha.. No need to request Birthday or anniversary decoration for your love one, all can not be done (But we saw others picture with room decorationb at main door too, its racisms? I no idea). Of course if you change mind or anything happen in last min need to cancel the room even its before a day you check in also can not be done (Maybe not full house they need more money..hahah). Wifi can't be use (we not check wifi during check in), We have no way to ask due to all close, including front counter and its not provide phone inside the room for you to contact room service too. Room was dusty, TV was not available (I think TV is just a decoration). Furniture are falling apart, Beddings were dusty/dirty, came with brown stains, Bathrooms are no different, mediocre with stained tiles and weak water pressure. No bidet , water heater doesn't function very well, providing hot and cold water alternatively every minute. What I can say its very bed experience, Note, if you still need to book this just because of photo you see from website, please think twice, you may stay other place and come here take picture. Finally : Do not trust others people said staff friendly or bla bla bla...just think this way, if the boss or staff just simply talk to you and you have nothing need to request of cause you will feel nothing and just given good review. ohh not forget the breakfast is much over the price (but if you book a room including breakfast than its ok)