The Bayview Hotel Guam Reviews

I’m glad that my family and I stayed the night over for my baby girls birthday. Service was awesome and the employees are very friendly. I will do it again anytime with my babies, it was a weekend well deserved! Thank you for your services!!!

Facility and Service were very good! My second time staying here and would definitely recommend to others who wants something affordable!

Overall stay at the Guam Bayview Hotel was pleasant for my family of four including two boys. Having an outdoor pool was the best part about the hotel for my children. I would rate the hotel higher but the sound barriers are poorly constructed. I am little noise conscious. Thank you Trip.com for assisting with the airline ticket and room reservation, which made my trip much easier.

Very accessible Great location Value for price Will recommend to other travellers

The service was great and the room was also very nice! Very fast process of checking in and out

Great location. The floors were really dirty, but other than that it was a great hotel for the price point.

Very nice and spacious room..clean and neat very nice staff..helps with everything

Hada great stay in this hotel. It is walking distance to the mall area, and ABC. Rooms are big. It offers nice view of the sunset and the beach area.

I’ve stayed here several times already. This time around was great as well as they accommodated my request for a high floor. There are some gripes with our room though. There was a nasty sticky red residue on the floor between our twin beds under the security safe tabletop overlooked by too service. Also our AC for our room was freezing and the room was hot. The TV remote was also dead. I tried calling reception via the room phone but could not reach. I had to call via my cell phone to reach them. They were able to have a tech come in and change the batteries. I also informed him at the time of the AC. He restarted the AC but to no avail after some time. They were able to relocate us to a room a few doors down. The new room was much better and up to expectations of what I’ve had the past few visits. This time however, we did not get the usual free 2 bottles of water in either room. Not sure if it is no longer included but something to think about on the next visit. Upon check out, one staff at the reception tried to charge me once more when I had already paid via Trip.com. She was also asking me why rent fee was cheaper than normal and I had to inform her about the trip.com reward discounts I had used. She was corrected by another staff and I was good to go after they refunded my security deposit. Overall, another pleasant experience but not without some gripes here and there. The pricing for the room and the service from staff and tech was very well worth it. Will definitely stay again. Hopefully a better experience next time.

The floor and ceiling were so clean that I thought it was a swimming pool. The air conditioner kept on running, but it was like this. There were ants in the room... I was really unlucky. I was so upset. They changed my room and gave me 2 cans of drinks as compensation. ㅡㅡ

[Pros] • Great view: I stayed on the 8th floor due to the hillside location — ocean view and beautiful night scenery. • Sunset from the pool: The sunset from the pool in the evening was breathtaking. • Breakfast: Breakfast was enjoyable — freshly made omelets, French toast, fruit, and coffee. • ABC store: It’s right next door, making it convenient to grab snacks or drinks. • Customer service: The staff were very friendly, responsive, and always smiling. • Restaurant: Delmonico on the 1st floor was fantastic — both food and service were top-notch. Visited twice and will return. • Bubble tea shop is also good: The bubble tea shop next door was also tasty. ⸻ [Cons] • Serious noise issue: The Viking ride and Disco Pang Pang rides right next to the hotel were extremely loud until 10 PM, which was very uncomfortable. It reminded me of Wolmido in Incheon, and I think it is a place you should absolutely avoid for relaxation purposes. Serious noise issue — loud music and artificial screaming sounds from Viking and Disco Pang Pang rides next door until 10 PM. Totally ruins the relaxation vibe. • Bottled water: I stayed for 4 nights, but they said they only provided free bottled water on the first day. I was able to use the water purifier in the hallway, but it was not very hygienic. Only two free water bottles were provided on the first day of a 4-night stay. There was a water dispenser in the hallway, but it didn’t feel appealing to use.

The room has a beautiful view and a moderate price, but the service efficiency still needs to be improved: the front desk informed me that the room was not ready at the check-in time of 3 pm, and I waited for a long time before I got the room card; during the stay, the staff responsible for room cleaning knocked on the door at 6 pm to ask if it was cleaned, and most of the guests went back to their rooms to rest. The breakfast variety is single, and the meat is mostly canned food.

The view is great, although not right by the sea, it's close enough.

If you don't turn the air conditioner down, water will form in the room. I've caught a really bad cold. The room condition is not good.