Westgate Hotel Reviews

Response from Property: 親愛的貴賓您好:感謝您留下滿分評論。我們很開心您對於我們優越的地理位置、乾淨度、服務感到滿意。我們將會持續維持服務品質, 同時也很期待能再次見到您。祝您 順心WESTGATE Hotel 永安棧

Response from Property: Dear Mr./Ms. CHUA HUN YONG:Thank you for choosing WESTGATE Hotel for your first stay in Taipei and for your wonderful feedback.We’re thrilled to hear you enjoyed our breakfast, location, and comfortable bedding. It means a lot to us that you found our hotel worth the extra value compared to others in the area. While we don’t have a live egg station, we're glad our team could accommodate your requests.We truly appreciate your kind words and look forward to welcoming you back again soon.Warm regards,WESTGATE Hotel 永安棧

Response from Property: Dear Mr./Ms. Ai Vee:Thank you for sharing your experience with us.We’re delighted to hear that you had a pleasant solo stay and found our location—right outside Ximen MRT Exit 6—especially convenient during rainy weather. It’s also wonderful to know that you appreciated our friendly staff and well-designed room layout.We truly value your feedback and look forward to welcoming you back to WESTGATE Hotel for another enjoyable visit.Warm regards,WESTGATE Hotel 永安棧

Response from Property: Dear Guest:Thank you for sharing your experience with us.We’re pleased to hear that you found the bed comfortable and appreciated the service provided by our team. We sincerely apologize for the air conditioning noise and the odor issue in the replacement room. We're glad our front desk was able to promptly offer alternative arrangements and provide an air purifier to improve your comfort.Your understanding and kind words mean a lot to us. We hope to welcome you back to WESTGATE Hotel for an even better experience in the future!Warm regards,WESTGATE Hotel 永安棧

Response from Property: Dear Mr./Ms. JHREEN.Thank you so much for your kind words!We’re truly delighted to hear that you had a wonderful stay with us and that you enjoyed the birthday cake. It was our pleasure to be part of your special celebration, and we’re so glad we could help create great memories during your time at WESTGATE Hotel.We look forward to welcoming you back again soon — perhaps for another celebration!Best Regards,WESTGATE Hotel 永安棧

Response from Property: Dear Guest:Thank you so much for your wonderful review! We’re truly delighted to hear that you had such a comfortable and enjoyable stay. It’s great to know that our team’s warm service, the room’s design, and the breakfast selection all made a positive impression. Your kind words mean a lot to us, and we hope to welcome you back again soon for another relaxing stay.Best regards.WESTGATE Hotel 永安棧

Response from Property: Dear Mr/Ms Meleongster,Thank you for sharing your experience with us. We’re delighted to hear that you enjoyed our convenient location in the heart of Ximending and appreciated the breakfast. Your feedback is important, and we look forward to welcoming you back for another pleasant stay!Best regards,WESTGATE Hotel

Response from Property: Dear Guest:Thank you for your feedback.We’re glad to hear you were happy with our staff service and appreciated the local food recommendations from our team member. We apologize for the room layout and the initial stale smell before the air-conditioning was turned on—we’ll review this with our housekeeping team. We’re also aware that the breakfast area can get crowded during peak hours and are continuously working on ways to improve the overall experience.We truly value your comments and hope to welcome you again with an even better stay next time.WESTGATE Hotel 永安棧

Response from Property: Dear Ms. May Wee:Thank you for your kind feedback.We’re glad to hear you enjoyed the convenience of our location and that it suited your needs as a business traveler. Your comments about our clean accommodations and easy access to amenities and public transportation are greatly appreciated. We look forward to welcoming you back on your next trip to Taipei.Best regards.WESTGATE Hotel 永安棧

Response from Property: 親愛的李小姐您好:感謝您分享您的住宿體驗, 也感謝您特別讚賞我們房間的乾淨度及員工的服務態度。一直以來我們致力於提供給每位客人賓至如歸的體驗, 我們很開心您感受到了也期待能再次見到您。祝您 順心WESTGATE Hotel 永安棧

Response from Property: Dear Mr./Ms. Kin Yi:Thank you for sharing your feedback with us. We're glad to hear you enjoyed our convenient location and clean facilities. We appreciate your comment regarding the sink design — your input is valuable and will be taken into consideration for future improvements.We hope to welcome you back again soon.Warm regards,WESTGATE Hotel 永安棧

Response from Property: Dear Mr/Ms AllanK,Thank you for sharing your detailed feedback regarding your stay with us in December 2024. We're delighted to hear that you had an overall pleasant experience and that our staff could assist in making your early departure more comfortable with a special breakfast arrangement.We appreciate your candid comments about the variety of breakfast options and will review this with our team to explore ways to enhance the menu for guests staying longer. Regarding the room not being serviced upon your return, we sincerely apologize for the inconvenience caused and will address this with our housekeeping team to ensure consistent quality and timeliness.We are also glad you noticed our efforts towards environmental sustainability. Thank you for highlighting this aspect, and we encourage guests to let us know if there’s anything else we can provide during their stay.We hope to welcome you back in the future and provide you with an even better experience.Best regards,WESTGATE Hotel 永安棧

Response from Property: Dear Mr/Ms Dorine,Thank you for your wonderful feedback! We're thrilled you enjoyed our prime location near Ximending, the ease of transportation options, and our friendly staff. It’s great to hear you appreciated the breakfast as well. We look forward to welcoming you back on your next visit! Best Regards,WESTGATE Hotel 永安棧

Response from Property: Dear Mr./Ms.,Thank you for your kind words! We're glad you found the hotel worth the price and appreciated the breakfast bento prepared for your early flight. It’s wonderful to hear that you’d stay with us again. We look forward to welcoming you back on your next visit!Best Regards,WESTGATE hotel 永安棧