No.43 Section 1 of Chung Hsiao West Road, Zhongzheng District, Taipei, Taiwan, 100, ChinaView Hotel Details
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Cosmos Hotel Taipei Guest Reviews
4.4/5
Very Good
652 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities3.9
Service4.5
Cleanliness4.3
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All reviews(652)
Positive reviews(633)
Reviews with photos/video(154)
Easy to get around(113)
Delicious breakfast(68)
Perfect for business trips(30)
Average sound insulation(29)
Convenient for shopping(28)
Close to train station(23)
Friendly front desk staff(17)
Tasty coffee(11)
Negative reviews(19)
Guest User
Superior Double Room
Stayed in Feb 2025
Family
5 review
4.0/5
Very Good
Posted on Mar 22, 2025
This is a wonderful short stay at Cosmos. The best part is the location. However, the hotel is somewhat outdated. A renovation is probably in order. Still, the staff are friendly, and the stay was enjoyable. We didn't order the breakfast because the location was so close to the main station anyway. Plenty of restaurants nearby.
Response from Property: Dear Guest: Thank you for taking your time to review our hotel. We regret to hear that you had an unpleasant experience while staying in COSMOS HOTEL. We would like to express our sincere appreciation towards your sharing, given us a chance to enrich and strengthen the service we provide yours sincerely。Angela Chen Reception Assistant Manager
Yu Kuen
Superior Twin Room
Stayed in Feb 2025
Family
11 review
5.0/5
Outstanding
Posted on Mar 8, 2025
I recently had the pleasure of staying at Cosmos Hotel Taipei and I can’t say enough about how enjoyable the experience was. From the moment I checked in, it was clear that cleanliness and tidiness were top priorities here. The lobby was spotless, with a fresh and welcoming atmosphere, and that same attention to detail carried over into my room. The bed was perfectly made, the surfaces gleamed, and there wasn’t a speck of dust to be found. It’s the kind of place where you feel instantly at ease knowing everything is so well-maintained.
Response from Property: Dear Yu Kuen: Thank you for your encouragement and praise during your stay at COSMOS HOTEL. To provide you with excellent service is our duty. We will still uphold excellent service and look forward to your return visit to COSMOS HOTEL 。Angela Chen Reception Assistant Manager
I Love Travellings
Deluxe Twin Room (No Window)
Stayed in Dec 2024
Couples
9 review
4.2/5
Very Good
Posted on Jan 16, 2025
It is an old hotel but the location is ideal as it is near Taipei Main Station. All the railway, mrt and HSR will pass by this station which is ideal if you are travelling to other parts of Taiwan.
Response from Property: Hello dear distinguished guest,
Thank you for choosing to stay at Tiancheng Hotel and giving us your valuable feedback. We hope to have the opportunity to serve you again. All colleagues at Tiancheng Hotel sincerely welcome you to visit us again.
Chloe Chan
Front Office Manager
Chua
Economic Room (No Window)
Stayed in Nov 2024
Solo travelers
6 review
4.7/5
Amazing
Posted on Dec 29, 2024
Love this hotel for multiple reasons. Firstly, the location. Super convenient, prolly the best you can get in Taipei. There are escalators up and down from the hotel to the metro and that could really help if you are carrying a lot and heavy luggage. Secondly, the service of the hotel staff were super good. You will be given complimentary drink vouchers, which were greatly appreciated. They also gave hot spring sachets for you to try. Don’t think you can find other hotels with such great services and complimentary items. The setbacks were that the room that I booked was actually near the lift and when people walked past the room at night or in the morning, there will be noises, which can be disruptive if you are a light sleeper. Also the showering doesn’t have wet and dry separation, you will need to step in and out of the bathtub which one need to be really careful.
But other than that, would still highly recommend this hotel. Have stayed for multiple times and will continue to book this hotel when I’m in Taipei!
Guest User
Family Quad Room
Stayed in Nov 2024
Family
3 review
4.7/5
Amazing
Posted on Dec 28, 2024
Excellent. Will stay there again next time.
Room is dated and need renovation.
Taipei Main station M3 exit with lift and escalator.
wolfsvane
Family Triple Room
Stayed in Dec 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 28, 2025
The best hotel in taiwan. Great food and place. Staff is very friendly
Response from Property: Dear valued guest,Thank you for choosing Cosmos Hotel as your accommodation during your trip in Taipei. We are looking forward to the opportunity of welcoming you back.Chloe ChanFront Office Manager
Guest User
Superior Double Room
Stayed in Nov 2024
Family
4 review
5.0/5
Outstanding
Posted on Dec 6, 2024
Is so convenient just next to the main station. Well recommend this hotel to anyone who wants to travel to Taipei.
Rick Lim Tiong Wee
Superior Double Room
Stayed in Nov 2024
Family
5 review
5.0/5
Outstanding
Posted on Dec 24, 2024
Great location, walking distance from Taipei main station exit M3.
Response from Property: Dear Rick Lim Tiong Wee,Thank you for choosing Cosmos Hotel as your accommodation during your trip in Taipei. We are looking forward to the opportunity of welcoming you back.Chloe ChanFront Office Manager
mezzan9ne
Deluxe Triple Room
Stayed in Sep 2024
Travel with friends
5 review
4.2/5
Very Good
Posted on Nov 4, 2024
Super conveniently located, directly above Taipei Main Station which gives great access to the Tamsui-Xinyi Line, as well as the Bannan Line. There was also the vast Taipei Underground mall that leads to many locations, like Shin Kong Mitsukoshi Taipei Station, and Breeze Taipei Station, so one is never bored and there are places to go even in inclement weather.
As for the hotel itself, let's just say it DEFINITELY has its charms. The décor is quaint and aged, and the room definitely is showing it's age, but the aesthetic was not necessarily a negative. It's just a certain kind of charm that takes awhile 2 appreciate.
Age and décor aside, the hotel totally makes it up with it's service. The staff were very attentive, efficient and friendly. From the front desk, concierge, down to the wait staff at the breakfast restaurant, we were treated very warmly.
As for the negative, the air-conditioning is actually central and when we checked in, our room aircon was not cold and was rather warm, turns out that the filter was very dirty and not well-maintained, but kudos to the maintenance staff who was quick and efficient in trying to rectify the issue. Throughout our stay though, the aircon still had its ups and downs, but that is what was to be expected from a central aircon system I guess.
Overall, very much recommended for its location and service.
Guest User
Family Quad Room
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 15, 2025
Location is just beside train station. Very convenient and easy to find
Guest User
Deluxe Triple Room
Stayed in Nov 2024
Family
2 review
4.7/5
Amazing
Posted on Dec 18, 2024
Good location and nice clean room. Easy accessible by train
Response from Property: Dear valued guest,Thank you for choosing Cosmos Hotel as your accommodation during your trip in Taipei. We are looking forward to the opportunity of welcoming you back.Chloe ChanFront Office Manager
Guest User
Superior Double Room
Stayed in Feb 2025
Family
1 review
4.7/5
Amazing
Posted on Mar 23, 2025
Excellent location. Staff were friendly and knowledgeable. The only setback was to adjust the tap to get to the right temperature when taking a shower. It's either too cold or too hot.
Response from Property: Dear Guest:Thank you for taking your precious time to review us in detail. We are glad that you enjoyed most of the facilities and services. It is truly encouraged and delighted by receiving positive feedback like yours. Please be assured that your valuable comments had been informed to the higher management team for further improvement plan. We look forward to repeating the "COSMOS HOTEL Experience" whenever your travels bring you back to Taipei. Angela Chen Reception Assistant Manager
Guest User
Family Quad Room
Stayed in Feb 2025
Family
10 review
5.0/5
Outstanding
Posted on Mar 10, 2025
This hotel is a little older but it is clean and comfortable. Its location is excellent because it is right next to the metro. The metro station has signs to the hotel which make things even easier. The staff were very polite and helpful. The laundry service was prompt and there is a cafe conveniently located on the ground floor (which we were given complimentary vouchers for).
Response from Property: Dear Guest: Thank you for your encouragement and praise during your stay at COSMOS HOTEL. To provide you with excellent service is our duty. We will still uphold excellent service and look forward to your return visit to COSMOS HOTEL 。Angela Chen Reception Assistant Manager
Guest User
Superior Double Room
Stayed in Feb 2025
Solo travelers
1 review
4.0/5
Very Good
Posted on Mar 7, 2025
The location is perfect. Just next to the main station.
The building is kinda old. I really wish they could consider to upgrade their amenities, such as shaving kit, etc.
ChrisNer
Family Triple Room
Stayed in Jul 2024
Travel with friends
3 review
4.5/5
Great
Posted on Sep 12, 2024
Cosmos is literally just beside taipei main station. Food in taiwan is fireeeeee. Just prepare some sunblock as it's insanely hot.
6/8
Response from Property: Dear valued guest,Thank you for choosing Cosmos Hotel as your accommodation during your trip in Taipei. We are looking forward to the opportunity of welcoming you back.Chloe ChanFront Office Manager