Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.5
Amenities9.4
Service9.5
Cleanliness9.6
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All reviews(120)
Positive reviews(118)
Reviews with photos/video(59)
Friendly staff(48)
Relaxing hot springs(23)
Great location(17)
Classy environment(15)
Large rooms(11)
Tasty food(5)
Perfect for families(4)
Well designed(3)
Negative reviews(2)
Eskimo89
Superior King Room
Stayed in Mar 2025
Couples
13 review
10.0/10
Outstanding
Posted on Apr 27, 2025
In room hot spring is wonderful. The public bath is clean and well equipped. There are various types of beverages for guest to replenish fluids during hot spring soaking. Room is clean. Friendly staff. The Hotel Japanese restaurant serves high quality japanese cuisine, especially sukiyaki. 
Response from Property: Dear Eskimo89, Thank you for your kind words and recognition of our services and facilities. We look forward to welcoming you again and providing you with another exceptional experience. Wishing you peace and wellness, Sunny Lin VIP Service Manager Wellspring by Silks Beitou
Guest User
Hollywood King Room
Stayed in Mar 2025
Family
5 review
10.0/10
Outstanding
Posted on Apr 20, 2025
Highly recommend this hotel, from the moment you step in the hotel they serve you in a waiting room while you are waiting for check in, then send you to the room and offer you all free drinks and masks and fruits, everything is for free. Room so clean and the in-room bathtub is perfect and our 3 years old daughter. There’s playroom and public hot tub in the hotel too. We will book the same hotel next time for sure
Response from Property: Dear Guest, Thank you for your kind words and recognition of our services and facilities. We look forward to welcoming you again and providing you with another exceptional experience. Wishing you peace and wellness, Sunny Lin VIP Service Manager Wellspring by Silks Beitou
Guest User
Balcony Family Room
Stayed in Feb 2025
Family
3 review
10.0/10
Outstanding
Posted on Apr 26, 2025
The best of the best. Very convenient, very close to all tourist attractions. Spacious rooms with great hospitality. Wonderful breakfast
6/8
Response from Property: Dear Guest, Thank you for taking the time to provide your feedback. Your recognition and support are our greatest motivation to continually enhance our service quality. We look forward to the opportunity to serve you again in the future. Wishing you peace and wellness,Sunny Lin VIP Service Manager Wellspring by Silks Beitou
RachT
Balcony Family Room
Stayed in Feb 2025
Family
5 review
10.0/10
Outstanding
Posted on Apr 21, 2025
A comfort hotspring hotel at great location near new Beitou station. The facilities are modern and cosy, a very pleasant stay to discharge your soul and body. We love this hotel. The only note is the swimming pool required cap and is compulsory.
6/7
Response from Property: Dear RachT, Thank you for your kind words and recognition of our services and facilities. We look forward to welcoming you again and providing you with another exceptional experience. Wishing you peace and wellness, Sunny Lin VIP Service Manager Wellspring by Silks Beitou
Thetehs
Balcony Family Room
Stayed in Feb 2025
Family
8 review
10.0/10
Outstanding
Posted on Mar 22, 2025
Excellent location and facilities. Nearby walk to scenic spots and near to Xin Beitou station. Hot tub in room is great.
Response from Property: Dear Thetehs, Thank you for taking the time to provide your feedback. Your recognition and support are our greatest motivation to continually enhance our service quality. We look forward to the opportunity to serve you again in the future. Wishing you peace and wellness,Sunny Lin VIP Service Manager Wellspring by Silks Beitou
Siu Wing Man
Superior King Room
Stayed in Nov 2024
Couples
1 review
10.0/10
Outstanding
Posted on Dec 30, 2024
new hotel new facilities. good pricing. nice food. clean place. polite staff. good value. enjoyable stay. pleasant experience. highly recommended!
6/10
Response from Property: Dear Siu Wing Man, Thank you for your kind words and recognition of our services and facilities. We look forward to welcoming you again and providing you with another exceptional experience. Wishing you peace and wellness. Sunny Lin VIP Service Manager Wellspring by Silks Beitou
SL05
Deluxe Family Room
Stayed in Nov 2024
Family
1 review
10.0/10
Outstanding
Posted on Jan 16, 2025
This new hot springs hotel is marvellous! The room is very spacious, with hot springs bath and very nice amenities too! There’s a mini bar with drinks, snacks and even face masks! Beds are comfy with long sofa to relax! Their hot pot buffet is very good too!
Response from Property: Dear SL05, Thank you for taking the time to provide your feedback. Your recognition and support are our greatest motivation to continually enhance our service quality. We look forward to the opportunity to serve you again in the future. Wishing you peace and wellness,Sunny Lin VIP Service Manager Wellspring by Silks Beitou
Guest User
Balcony Family Room
Stayed in Apr 2025
Couples
2 review
10.0/10
Outstanding
Posted on May 28, 2025
Excellent environment, excellent customer services and excellent locations. I will come again if I go to there.
Response from Property: Dear Guest, Thank you for your kind words and recognition of our services and facilities. We look forward to welcoming you again and providing you with another exceptional experience. Wishing you peace and wellness, Sunny Lin VIP Service Manager Wellspring by Silks Beitou
Guest User
Hollywood King Room
Stayed in Apr 2025
Couples
1 review
10.0/10
Outstanding
Posted on May 27, 2025
Great for couples and families!
This property really exceeded expectations. Room had lots of storage space and a huge table and couch.
Both the private and public baths were kept perfectly.
Public baths have lots of amenities like sauna, steam room, and even hydrating beverages.
We could not imagine a better hotel to end our Taiwan trip.
Response from Property: Dear Guest, Thank you for taking the time to provide your feedback. Your recognition and support are our greatest motivation to continually enhance our service quality. We look forward to the opportunity to serve you again in the future. Wishing you peace and wellness,Sunny Lin VIP Service Manager Wellspring by Silks Beitou
Kwok Wei
Deluxe Family Room
Stayed in Apr 2025
Family
6 review
9.5/10
Amazing
Posted on May 12, 2025
Hotel is newly opened, less than a year.
The deluxe family room is tastefully designed, very spacious. Minibar is well stocked. 😊 The built-in hot spring tub is also nice.
It was a very short stay for us. We didn’t even get to try the breakfast as we had to catch our flight early in the morning. But it was a pleasant one.
I wish we had another 2 days to explore Beitou better. If we are going to visit Beitou again, this is the hotel we will come back to.
Response from Property: Dear Kwok Wei, Thank you for taking the time to provide your feedback. Your recognition and support are our greatest motivation to continually enhance our service quality. We look forward to the opportunity to serve you again in the future. Wishing you peace and wellness,Sunny Lin VIP Service Manager Wellspring by Silks Beitou
Guest User
Superior King Room
Stayed in Feb 2025
Couples
3 review
8.0/10
Very Good
Posted on Mar 26, 2025
Nice!!!!!!
Response from Property: Dear Guest, Thank you for your kind words and recognition of our services and facilities. We look forward to welcoming you again and providing you with another exceptional experience. Wishing you peace and wellness, Sunny Lin VIP Service Manager Wellspring by Silks Beitou
Bonnie
Balcony Family Room
Stayed in Mar 2025
Travel with friends
1 review
10.0/10
Outstanding
Posted on Apr 17, 2025
The Hotel is very new and clean. Location is conveniently located near some major sight-seeing spots.
Response from Property: Dear Bonnie, Thank you for your kind words and recognition of our services and facilities. We look forward to welcoming you again and providing you with another exceptional experience. Wishing you peace and wellness, Sunny Lin VIP Service Manager Wellspring by Silks Beitou
Guest User
Hollywood King Room
Stayed in Mar 2025
Family
8 review
9.0/10
Great
Posted on Apr 19, 2025
Very new and clean hotel, nice hospitality. Love the welcome snacks and drinks.
Response from Property: Dear Guest, Thank you for your kind words and recognition of our services and facilities. We look forward to welcoming you again and providing you with another exceptional experience. Wishing you peace and wellness, Sunny Lin VIP Service Manager Wellspring by Silks Beitou
Guest User
Balcony Family Room
Stayed in Jan 2025
Family
11 review
10.0/10
Outstanding
Posted on Mar 7, 2025
Everything is good but breakfast is too crowded and needed to queue for a while for the table and long queue for food.
Response from Property: Dear Guest, Thank you for taking the time to provide your feedback. Your recognition and support are our greatest motivation to continually enhance our service quality. We look forward to the opportunity to serve you again in the future. Wishing you peace and wellness,Sunny Lin VIP Service Manager Wellspring by Silks Beitou
ChengJamie
Deluxe Family Room
Stayed in Jan 2025
Family
5 review
8.0/10
Very Good
Posted on Feb 8, 2025
Everything was good. If I were to be picky, I could only say that the breakfast refill time is insufficient, perhaps due to too many people enjoying the breakfast.
Response from Property: Dear ChengJamie, Thank you for your kind words and recognition of our services and facilities. We look forward to welcoming you again and providing you with another exceptional experience. Wishing you peace and wellness,Sunny Lin VIP Service Manager Wellspring by Silks Beitou