Kew Hotel Tagbilaran

Kew Hotel Tagbilaran Reviews

Kew Hotel Tagbilaran

KEW HOTEL Building, infront of City Hall, J.A. Clarin St, Tagbilaran, Bohol Island, 6300, PhilippinesSee Hotel Details
Kew Hotel Tagbilaran
Kew Hotel TagbilaranKew Hotel TagbilaranKew Hotel Tagbilaran
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Guest Reviews

7.3/10
57 review
Verified reviews
Location8.0
Amenities6.8
Service7.6
Cleanliness6.9
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All reviews(57)
Positive reviews(28)
Reviews with photos/video(8)
Awesome stay(8)
Great service(6)
Great location(6)
Negative reviews(3)
Melissa Batac
Standard Twin Room
Stayed in Apr 2025
Couple
2 review
9.0/10
Great
Posted on May 14, 2025
Accessible location and nice hotel in Tagbilaran. They offer breakfast buffet. Excellent service. 👍
Response from Property: Mabuhay from KEW Hotel Tagbilaran!Thank you very much for your generous 9/10 rating and for taking the time to share your kind words. We’re truly delighted to know that you appreciated our accessible location, breakfast buffet, and excellent service. It means a lot to us to know you had a pleasant stay.Your feedback encourages us to continue improving and delivering quality experiences to all our valued guests. Should you have any suggestions on how we can make your next stay even better, we would love to hear from you.We hope to welcome you back again soon!
Melanie
Standard Double Room
Stayed in Oct 2024
Business traveler
1 review
6.0/10
Posted on Nov 6, 2024
Staffs are friendly and accommodating. Will be back again.
Response from Property: Thank you for your feedback and for the 3/5 rating. We’re delighted to hear that our friendly and accommodating staff made a positive impression on you. Your kind words mean a lot to our team and encourage us to continue providing warm and welcoming service.We value your feedback and are always looking for ways to improve our guests’ experiences. We look forward to welcoming you back and providing you with an even better stay next time!Thank you again for choosing KEW Hotel!
Rye
Deluxe Twin Room
Stayed in Jan 2025
Solo traveler
14 review
6.0/10
Posted on Mar 3, 2025
There were tiny bugs crawling on the bedside tables. Good location— easy to get a Grab ride and walking distance to the mall. Frontdesk staff didn’t bother to ask if I needed assistance in getting a taxi/ Grab ride to the airport knowing I had two big bags and I said I had a flight to catch. Receptionists need more training in customer service. Buffet was okay and food tastes good.
Response from Property: Thank you for taking the time to share your experience with us. We truly appreciate your feedback and are glad you found our location convenient and enjoyed the buffet.However, we sincerely apologize for the concerns you encountered, especially regarding cleanliness and the assistance from our front desk team. Rest assured, we will address these issues with our housekeeping and reception staff to ensure better service for our guests in the future.Your comments help us improve, and we hope to have the opportunity to provide you with a much better experience on your next visit.
Rachel:-)
Standard Twin Room
Stayed in Apr 2025
Family
9 review
10/10
Outstanding
Posted on Jul 13, 2025
Very affordable and it’s near mall walking distance food is good
Response from Property: Mabuhay from KEW Hotel Tagbilaran!Thank you so much for your perfect rating and for sharing your kind words. We’re delighted to know that you found our hotel affordable, enjoyed the food, and appreciated our convenient location near the mall.It truly means a lot to us to know that you had a pleasant experience during your stay. Your feedback inspires our team to continue providing excellent service and genuine hospitality.We hope to welcome you back again soon on your next visit to Tagbilaran!
Anonymous User
Standard Twin Room
Stayed in Apr 2025
Couple
1 review
8.0/10
Very Good
Posted on May 9, 2025
Nice and clean, good foood and friendly hotel staff. Good location.
Response from Property: Thank you so much for taking the time to share your experience and for giving us a 4 out of 5 rating. We're truly grateful for your kind words about our cleanliness, food, staff, and location.Your feedback motivates us to continue enhancing our service and hospitality. If there is anything we can do to make your next stay even better, please don’t hesitate to let us know.We look forward to welcoming you back to KEW Hotel Tagbilaran soon!
AlexCraig
Standard Twin Room
Stayed in Dec 2024
Couple
28 review
5.5/10
Posted on Jan 7, 2025
Not satisfied with the hotel, room and toilet was quite dirty and had a bad smell. Do not recommend staying here. Surprisingly only guest there. Service bad.
Response from Property: Thank you for taking the time to share your experience with us. We sincerely apologize that your stay did not meet your expectations and for the issues you encountered with the cleanliness, smell, and service. We deeply regret that this left a negative impression on your visit to KEW Hotel.Please be assured that your feedback is taken very seriously. We are addressing these concerns with our housekeeping and service teams to ensure that such incidents are rectified and prevented in the future. Maintaining high standards of cleanliness and providing excellent service are priorities for us, and we are committed to making significant improvements.We truly appreciate your honest feedback, as it helps us to identify areas that need immediate attention. While we understand your current disappointment, we hope you might give us another opportunity in the future to provide you with a better and more satisfying experience.Thank you once again for bringing this to our attention, and we wish you all the best in your future travels.
Sheba Kay
Standard Twin Room
Stayed in Jan 2024
Solo traveler
15 review
10/10
Outstanding
Posted on Feb 14, 2024
It was a nice stay, the staff were super helpful and kind. The breakfast was okay, not too many options but tasted fine. The room was also quite clean and neat. It was a good stay for a few days.
Response from Property: MABUHAY! Thank you for giving us an outstanding rate. With this, we are motivated to continue providing and improving our customer service. We thank you for choosing KEW Hotel - Tagbilaran as your home away from your home. This is a great success to us here . Thank you and we are looking forward to providing you a great service on your next visit. <3 Dona
aidel
Deluxe Twin Room
Stayed in May 2025
Business traveler
4 review
10/10
Outstanding
Posted on Jun 6, 2025
Close to Tagbilaran IT hub
Response from Property: Mabuhay from KEW Hotel Tagbilaran!Thank you so much for your perfect rating and for taking the time to share your feedback. We're delighted to know that you appreciated our location near Tagbilaran's IT hub — we’re glad it added value to your stay.Your kind words inspire us to continue providing excellent service and convenience to all our guests. We look forward to welcoming you back on your next visit to Bohol!
박준영 madkorean teache
Deluxe Twin Room
Stayed in Sep 2024
Business traveler
71 review
6.0/10
Posted on Oct 7, 2024
It was ok to stay but would be better if it was cleaner
Response from Property: Thank you for your review and the 7/10 rating. We’re glad to hear that your stay was satisfactory, but we’re sorry that the cleanliness did not meet your expectations. Your feedback is very important to us, and we are addressing this with our housekeeping team to ensure we maintain a higher standard of cleanliness. We are committed to making improvements to provide a more comfortable experience for all our guests. Thank you again for your input, and we hope to welcome you back in the future for an even better stay.
Alvin
Deluxe Double Room
Stayed in Feb 2024
Solo traveler
2 review
8.5/10
Very Good
Posted on Mar 30, 2024
It is an old hotel so It is not the cleanest, but it's clean enough and the service staff are great and friendly too
Response from Property: "We appreciate your feedback and are glad to hear that you found our service staff friendly and accommodating. We continuously strive to maintain cleanliness standards, and your comments will certainly help us improve. Thank you for choosing to stay with us, and we hope to welcome you back soon."
Guest User
Standard Twin Room
Stayed in Mar 2024
Couple
13 review
7.5/10
Posted on May 21, 2024
Food is OK. Location is very good coz it is convenient to the place we had our convention.
Response from Property: "Thank you for sharing your feedback with us. We're delighted to hear that you found our location convenient for your convention needs. Your comments on the food are duly noted, and we'll strive to enhance our offerings to better meet your expectations in the future. We hope to welcome you back again soon for an improved experience."
Anonymous User
Standard Twin Room
Stayed in Oct 2023
Family
23 review
10/10
Outstanding
Posted on Jan 26, 2024
Near the mall, great stay, great staff. Parking space available.
Response from Property: MABUHAY!Thank you for giving us an outstanding rate. With this, we are motivated to continue providing and improving our customer service. We thank you for choosing KEW Hotel - Tagbilaran as your home away from your home. This is a great success to us here .Thank you and we are looking forward to providing you a great service on your next visit.<3Dona
Cindy capistrano
Standard Twin Room
Stayed in Oct 2023
Family
4 review
8.0/10
Very Good
Posted on Nov 25, 2023
It’s comfortable and clean
Response from Property: MABUHAY!Thank you for giving us an outstanding rate. With this, we are motivated to continue providing and improving our customer service. We thank you for choosing KEW Hotel - Tagbilaran as your home away from your home. This is a great success to us here .Thank you and we are looking forward to providing you a great service on your next visit.<3Dona
CHAOHENG
Standard Twin Room
Stayed in Dec 2023
Solo traveler
7 review
6.5/10
Posted on Jan 24, 2024
The room where I stayed was mostly fine, but the leaky toilet was a big problem for me.
dennis hyde
Standard Twin Room
Stayed in Mar 2023
Couple
4 review
6.5/10
Posted on Apr 11, 2023
It used to be a good hotel, but since covid it has gone down hill. The hotel itself is ok but the service and the breakfast is a shadow of what it used to be. I won't be staying here again