Kew Hotel Tagbilaran Reviews

Response from Property: Thank you for your feedback and for the 3/5 rating. We’re delighted to hear that our friendly and accommodating staff made a positive impression on you. Your kind words mean a lot to our team and encourage us to continue providing warm and welcoming service.We value your feedback and are always looking for ways to improve our guests’ experiences. We look forward to welcoming you back and providing you with an even better stay next time!Thank you again for choosing KEW Hotel!

Response from Property: Thank you for taking the time to share your experience with us. We sincerely apologize that your stay did not meet your expectations and for the issues you encountered with the cleanliness, smell, and service. We deeply regret that this left a negative impression on your visit to KEW Hotel.Please be assured that your feedback is taken very seriously. We are addressing these concerns with our housekeeping and service teams to ensure that such incidents are rectified and prevented in the future. Maintaining high standards of cleanliness and providing excellent service are priorities for us, and we are committed to making significant improvements.We truly appreciate your honest feedback, as it helps us to identify areas that need immediate attention. While we understand your current disappointment, we hope you might give us another opportunity in the future to provide you with a better and more satisfying experience.Thank you once again for bringing this to our attention, and we wish you all the best in your future travels.

Response from Property: MABUHAY! Thank you for giving us an outstanding rate. With this, we are motivated to continue providing and improving our customer service. We thank you for choosing KEW Hotel - Tagbilaran as your home away from your home. This is a great success to us here . Thank you and we are looking forward to providing you a great service on your next visit. ＜3 Dona

Response from Property: Thank you for your review and the 7/10 rating. We’re glad to hear that your stay was satisfactory, but we’re sorry that the cleanliness did not meet your expectations. Your feedback is very important to us, and we are addressing this with our housekeeping team to ensure we maintain a higher standard of cleanliness. We are committed to making improvements to provide a more comfortable experience for all our guests. Thank you again for your input, and we hope to welcome you back in the future for an even better stay.

Response from Property: "We appreciate your feedback and are glad to hear that you found our service staff friendly and accommodating. We continuously strive to maintain cleanliness standards, and your comments will certainly help us improve. Thank you for choosing to stay with us, and we hope to welcome you back soon."

Response from Property: "Thank you for sharing your feedback with us. We're delighted to hear that you found our location convenient for your convention needs. Your comments on the food are duly noted, and we'll strive to enhance our offerings to better meet your expectations in the future. We hope to welcome you back again soon for an improved experience."

Response from Property: MABUHAY!Thank you for giving us an outstanding rate. With this, we are motivated to continue providing and improving our customer service. We thank you for choosing KEW Hotel - Tagbilaran as your home away from your home. This is a great success to us here .Thank you and we are looking forward to providing you a great service on your next visit.＜3Dona

Response from Property: MABUHAY!Thank you for giving us an outstanding rate. With this, we are motivated to continue providing and improving our customer service. We thank you for choosing KEW Hotel - Tagbilaran as your home away from your home. This is a great success to us here .Thank you and we are looking forward to providing you a great service on your next visit.＜3Dona

Response from Property: Thank you so much for your kind review and the 4/5 rating! We’re pleased to hear that everything was “All Good” during your stay. Your feedback means a lot to us, and we’re glad that we could meet your expectations.We’re always looking for ways to improve our service, so your input is valuable in helping us enhance the guest experience. We hope to welcome you back in the future and provide an even better stay next time.Thank you again for choosing KEW Hotel!

Response from Property: MABUHAY!Thank you for giving us an outstanding rate. With this, we are motivated to continue providing and improving our customer service. We thank you for choosing KEW Hotel - Tagbilaran as your home away from your home. This is a great success to us here .Thank you and we are looking forward to providing you a great service on your next visit.＜3Dona

Response from Property: Thank you for sharing your feedback with us, and we apologize for the unpleasant experience during your stay. We are truly sorry that you encountered cockroaches in your room and had issues with the shower pressure. This falls short of the standards we aim to provide, and we sincerely regret any discomfort caused. Please rest assured that we are taking immediate action to address these concerns. Our pest control team has been alerted to conduct a thorough inspection and treatment, and our maintenance team is working on improving the water pressure to ensure a more comfortable stay for our guests. We appreciate your feedback, as it helps us identify areas for improvement, and we hope that you will give us another opportunity to provide you with a much better experience in the future.

Response from Property: Thank you for sharing your feedback. We apologize for the inconvenience caused by the air conditioning issue and the cockroaches in the room. This is definitely not the level of cleanliness and comfort we are aiming to provide and we sincerely apologize for the inconvenience. Please be assured that we are taking immediate action to address this issue. Our maintenance and pest control teams are working hard to ensure a much cleaner and more comfortable environment for our future guests. Thank you again for your valuable feedback and we hope to have the opportunity to provide you with an even better experience in the future.