Read genuine traveler ratings & reviews to find your perfect stay.
Posted onDec 31, 2025
Guest User
This was my first time to Chicago and I was not disappointed. This hotel was amazing and great service. I also enjoyed breakfast each day. You can choose from
buffet or regular menu. I also enjoyed my Espresso Martini from the bar! This hotel is located to attractions like the Hop on Hop off bus, stop 1 near the riverwalk. You can also see the Chicago Theater which is just a few feet away. I also love that the train station, on State/Lake is just up the block to ride the red or brown line. The blue line is 4 minutes away so if you need transportation to the airport, you can take the blue line. I will definitely come back to this hotel again during the summer. Thank you for providing such good service.
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Price per night from:JPY 67,652
Posted onJun 20, 2025|1 King Room W/Fridge Access W/Roll-in Shwr Ns
BaifaxingFor those attending conferences at the Chicago Convention Center, the hotel's location and environment are ideal (directly connected to the convention center), and it's also close to Chicago's Chinatown (a 15-minute walk). The hotel's breakfast is also good. However, the water temperature control in the shower in my room was very unreasonable, and even after calling a maintenance worker, the problem remained unresolved. Not being able to take a hot shower before the conference left me feeling listless all day, and I received no compensation from the front desk.
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Price per night from:JPY 20,906
Posted onJun 9, 2025
Laodou3
The hotel's 15th-floor reception hall is super tall and large, the rooms are spacious and bright, the bedding is skin-friendly, soft and comfortable, and from the window you can overlook the five iron bridges across the Chicago River and the buildings on both sides that are full of stories, and get a glimpse of the majesty of this century-old industrial city... The only drawback is that the water output of the shower is too small!
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Price per night from:JPY 41,692
Posted onMar 13, 2026
MsDi
Honestly, we arrived late after major flight changes and a super extended journey half-way across the globe .. The shuttle picked us up, the driver was so friendly and informative - the ride was easy and he helped with our luggage, making the night so much easier! The room was comfortable and loved the layout, it made our stay so much nicer! The staff members were amazing and the stay was positive all around!
I will definitely come back!
Thank you all for making our arrival home so much more welcoming and easier!
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Price per night from:JPY 21,831
Posted onMay 26, 2026
Guest UserThe location is right by the Chicago River, making it super convenient to walk or take a short ride to all of Chicago's famous attractions. You can even catch the fireworks over the pier at night! The lobby is comfortable, and all the staff are very polite. Plus, they offer luggage storage after check-out, which is a big plus.
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Price per night from:JPY 34,669
Posted onJun 23, 2025
Guest User
Overall, I had a very good stay at this hotel. The room was comfortable, and I really liked the filtered water station on our floor. It had several options and was very convenient.
Guest services were excellent. Anytime we made a request, they handled it quickly and professionally. After the first night, housekeeping took our towels but didnât replace them, so we had to call and ask for more. Thankfully, after that, we didnât have any other towel issues.
Housekeeping overall was a bit different than what Iâm used to. They made the beds and handled the bathroom by emptying the trash, picking up dirty towels, and refilling tissues, but they didnât take out the trash in the main room. Since we had a lot of takeout, that trash piled up pretty quickly. They also didnât replenish items like used tea bags or glassware, which wouldâve been helpful.
We also had an issue with the fridge. It stayed warm for the first few days until we realized it hadnât been turned on. Once we figured that out, it worked fine, but it wouldâve been nice if it had been checked before we arrived.
The hotel is in a beautiful location, which added to the overall experience. Despite the few small issues, the staff was friendly and responsive, and the positives definitely outweighed the negatives. I would absolutely book with them again!
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Price per night from:JPY 30,065
Posted onAug 21, 2026|Contemporary Two Queen Room
Luke MulhallThe location was great and staff so helpful. The front desk could not have been better and the breakfast team were so friendly. The pool was awesome. A great stay. Thank you.
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Price per night from:JPY 23,539
Posted onJan 19, 2026
Guest UserThe room isn't huge, but it's clean and elegant. The service was excellent, and the valet parking was very convenient. Luggage storage was also a breeze. The hotel's location is fantastic, with plenty of shops to explore right outside. I'd definitely choose this hotel again next time I'm in Chicago.
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Price per night from:JPY 48,740
Posted onJun 30, 2025
Sir Jack D. C.
The hotel offers comprehensive facilities, comfortable beds, and a very clean environment. The bathtub was easy to use, and the internet connection was reliable and strong. It's also conveniently located very close to the University of Chicago. The breakfast, served from 7-10 AM, was delicious.
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Price per night from:JPY 27,550
Posted onApr 12, 2026|Standard Double Room
pheebs949The hotel lobby is breathtakingly beautiful, like stepping back into the Golden Age. The rooms are clean and comfortable, and the staff are professional and courteous. If you're in Chicago, you absolutely cannot miss this classic hotel with its rich history!
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Price per night from:JPY 34,052