Xiexin Plaza, No.99 Si'an Street, Suzhou Industrial Park, Suzhou, Jiangsu, China
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Rooms (79)
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9.5/10
Daishudaobuhuatiemuer
10/10
Yizhixiaobenzhua
Featured (69)
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Exterior (26)
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10/10
Wangzhuhaiting
9.0/10
FredXin
Dining (83)
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10/10
Fengzhimeizi
10/10
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Leisure & Recreation (63)
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10/10
Guest User
10/10
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Business Facilities (8)
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Public Areas (81)
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10/10
Guest User
10/10
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User Uploads (235)
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10/10
Guest User
10/10
Qiaozhiamani
10/10
Guest User
10/10
Anonymous User
10/10
Anonymous User
10/10
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Near Hotel (40)
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10/10
Weitianxiaomizhou
10/10
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We Price Match
1 night
Guest Reviews
9.6/10
Excellent
4588 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.6
Amenities9.5
Service9.5
Cleanliness9.6
Guest User
Deluxe King Room
Stayed in Apr 2025
Couples
4 review
10/10
Outstanding
Posted on May 31, 2025
Nothing to say about this grand hotel. It has all the amenities and services available. We will stay here again.
Response from Property: 尊敬的賓客,感謝您選擇蘇州園區香格里拉並給與我們的團隊成員肯定與讚賞。得知您在此度過了一段舒適、愉悦的時光,讓我們倍感榮幸。您的肯定與支持是我們努力不斷前進的動力,期待您再次回來。向您致以我們最誠摯的問候!
Yu
Deluxe King Room
Stayed in Jan 2025
Business travelers
9 review
10/10
Outstanding
Posted on Mar 4, 2025
One of the best hotels I have stayed at in China. Everything was perfect.
Response from Property: Dear guest,We are delighted that you have had an enjoyable stay with us and thank you for sharing all the fantastic comments with us. We will certainly share your comments with our colleagues as we are committed to continue with what we do best. Our team here is looking forward to welcome you back to the Shangri-La Hotel Suzhou, Yuanqu on your next trip.
Schweigert
Horizon Deluxe King Room
Stayed in Apr 2025
Business travelers
10 review
10/10
Outstanding
Posted on May 16, 2025
Great staff and very helpful
Response from Property: Dear guest,We are delighted that you have had an enjoyable stay with us and thank you for sharing all the fantastic comments with us. We will certainly share your comments with our colleagues as we are committed to continue with what we do best. Our team here is looking forward to welcome you back to the Shangri-La Hotel Suzhou, Yuanqu on your next trip.
WilliamTang88
Deluxe King Room
Stayed in Oct 2024
Couples
1 review
9.0/10
Great
Posted on Jan 16, 2025
Location is great.
Concierge staff , Gavin has been very helpful in organizing a one day trip for us. His service is excellent.
Response from Property: We are delighted that you have had an enjoyable stay with us and thank you for sharing all the fantastic comments with us. We will certainly share your comments with our colleagues as we are committed to continue with what we do best. Our team here is looking forward to welcome you back to the Shangri-La Hotel Suzhou, Yuanqu on your next trip.
Anonymous User
Deluxe King Room
Stayed in Nov 2024
Business travelers
75 review
10/10
Outstanding
Posted on Dec 12, 2024
Hotel is good for business. View is good to see at night and day. Can come back
Response from Property: Dear valued guests,We are delighted that you have had an enjoyable stay with us and thank you for sharing all the fantastic comments with us. We will certainly share your comments with our colleagues as we are committed to continue with what we do best. Our team here is looking forward to welcome you back to the Shangri-La Hotel Suzhou, Yuanqu on your next trip.
Valeriia
Deluxe Twin Room
Stayed in Sep 2023
Family
10 review
9.0/10
Great
Posted on Nov 1, 2023
The hotel is very conveniently located, very close to the Jinji lake and the shopping mall, lots of places to eat nearby. The room was spacious and bright. A nice bathtub, welcome fruits. The pool water was warm and clean, without the specific disinfectant smell.
However there was no bathrobe, slippers, toothbrush etc provided for the kid, even though we stayed as a family and the receptionist clearly saw a child when we were checking in. I had to go and ask for them myself.
Response from Property: Dear Guest: We are delighted that you have had an enjoyable stay with us and thank you for sharing all the fantastic comments with us. We will certainly share your comments with our colleagues as we are committed to continue with what we do best. Our team here is looking forward to welcome you back to the Shangri-La Hotel Suzhou, Yuanqu on your next trip.
Guest User
Deluxe King Room
Stayed in Jul 2023
Solo travelers
1 review
10/10
Outstanding
Posted on Aug 21, 2023
A beautiful hotel with super big rooms that give you the best feel out of money. Hotel is gracious enough to allow late check outs, with high quality amenities, very nice gym and swimming pool. Breakfast is more Chinese style but acceptable and delicious.
Response from Property: Dear Guest,We are delighted that you have had an enjoyable stay with us and thank you for sharing all the fantastic comments with us. We will certainly share your comments with our colleagues as we are committed to continue with what we do best. Our team here is looking forward to welcome you back to the Shangri-La Hotel Suzhou, Yuanqu on your next trip.
Arena.
Deluxe King Room
Stayed in Sep 2022
Travel with friends
24 review
10/10
Outstanding
Posted on Oct 4, 2022
This hotel was lovely. I didn't feel so good on my trip so I was able to relax and stay at this hotel and enjoy the amenities. The staff was lovely, friendly and helpful. The rooms were clean and comfortable and I will definitely stay again when in Suzhou.
Response from Property: Dear guests, thank you for choosing Shangri-La Yuanqu, Suzhou. We are very happy to bring you a wonderful trip memory. We are committed to making you feel at home with quality service and elegant facilities. We sincerely look forward to your coming again.
Jueshiya
Deluxe Twin Room
Stayed in Apr 2025
Travel with friends
1 review
10/10
Outstanding
Posted on May 18, 2025
I booked this hotel on Ctrip. It is conveniently located, the hotel decoration style is simple and generous, and the room is clean and tidy. During my stay, Judy was warm and thoughtful, and responded to my requests, which made me feel meticulous care. In terms of price, I think this hotel is great value for money and the price is reasonable. I will consider it again next time!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您選擇入住蘇州園區香格里拉, 並與我們分享您的住店體驗。很高興收到您對我們各方面的認可與肯定,使我們倍感榮幸。我們會不斷努力,讓您享受更為優質的入住體驗。期待與您再次相聚,祝您生活愉快,一切順利。
TSTL
Horizon Deluxe King Room
Stayed in Apr 2025
Other
21 review
10/10
Outstanding
Posted on May 17, 2025
This trip to Suzhou was perfected by choosing Shangri-La Hotel. When I stepped into the lobby, I could smell the aromatherapy I like. The check-in at the front desk was very smooth and efficient. The room was clean and spacious, and the turndown service was excellent! The gym was large and well-equipped! The happy hour menu in the executive lounge was very varied and tasted great! I would especially like to thank Miss Mao Yuying at the front desk for her professional service and responsiveness, which truly reflects the brand's service concept! Because I was in a hurry to go out, I also helped to expedite the ironing of my clothes. Thank you very much! Next time I have the opportunity to come to Suzhou, Shangri-La Hotel will be my only choice!
Original TextTranslated by Google
6/7
Response from Property: 尊敬的賓客,感謝您的推薦和對酒店的肯定,賓客滿意正是酒店所追求的目標,希望您下次再次光臨入住酒店並祝您及家人生活愉快!