Jinke Grand Hotel

Jinke Grand Hotel Reviews

Jinke Grand Hotel

No.67 Tiancheng South Road, Xiangcheng District, Suzhou, Jiangsu, ChinaView Hotel Details
Jinke Grand Hotel
Jinke Grand HotelJinke Grand HotelJinke Grand Hotel
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Jinke Grand Hotel Guest Reviews

4.8/5
Excellent
2120 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(2120)
Positive reviews(2081)
Reviews with photos/video(375)
Friendly front desk staff(412)
Easy to get around(251)
Delicious breakfast(158)
Close to train station(129)
Perfect for kids(76)
Great swimming pool(49)
Clean pool(11)
Has facilities for children(8)
Negative reviews(39)
aunchisaTH
Family-friendly Family Room
Stayed in Nov 2024
Other
1 review
5.0/5
Outstanding
Posted on Dec 12, 2024
very good service . staff is very hice and helpful. i recommend this hotel.
Response from Property: Thank you for your stay at Suzhou High Speed Railway Jinke Hotel. Suzhou High Speed Railway Jinke Hotel has always been committed to providing guests with quality and efficient service, we will continue to work hard to continue to provide you with quality service, thank you again for your recognition, looking forward to your next visit!
Guest User
Cozy Double Room
Stayed in Jan 2025
Solo travelers
7 review
4.7/5
Amazing
Posted on Feb 24, 2025
Perfect for a relaxing weekend getaway. Hotel staff was very kind, helpful and responsive. Breakfast had many options and was delicious.
Response from Property: Jinke Grand Hotel staff thank you for your coming, but also sincerely thank you for our love and recognition, let you remember the good time in the Jinke Grand Hotel; It is our unshirkable responsibility to make our guests enjoy a good stay experience. Hope to have more opportunities to serve you!
Bongi
Cozy Double Room
Stayed in Apr 2024
Travel with friends
9 review
4.5/5
Great
Posted on May 9, 2024
Very beautiful hotel with comfortable beds. The staff is very friendly and some of them can speak English which is a bonus
Response from Property: Thank you for your stay and appreciation! It is our pleasure to welcome you to Jinke Grand Hotel CRH Suzhou 。 Your appreciation gives the hotel greatencouragement and we will continue to be enthusiastic and committed to providingevery guest with a home away from home experience。We look forward to welcomingyou again!
CHENG
Family-friendly Family Room
Stayed in Dec 2024
Family
4 review
5.0/5
Outstanding
Posted on Jan 31, 2025
Convenient location. Good service. Suitable for family group
Response from Property: Thank you for your stay and appreciation! It is our pleasure to welcome you to Jinke Grand Hotel CRH Suzhou 。 Your appreciation gives the hotel greatencouragement and we will continue to be enthusiastic and committed to providingevery guest with a home away from home experience。We look forward to welcomingyou again!
Guest User
Featured Double Room
Stayed in Sep 2024
Business travelers
1 review
4.2/5
Very Good
Posted on Nov 1, 2024
1 whole Night didn't sleep because of noise all night!
Response from Property: We are very sorry that this stay did not meet your expectations, if you have any needs during your stay, please dial “0” call the operator for your help.We are all very Happy to serve you,Looking forward to your next stay.Have a nice day!
Guest User
Cozy Double Room
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 14, 2024
An impressive experience. I spent one night with my girl friend and we were treated feel at home by all heart warming staffs. Highly recommend bathtub room to everyone who are willing to choose a lovely space to spend a night.
Response from Property: Thank you for staying at Suzhou High Speed Railway Jinke Hotel! Serving every guest well is the consistent pursuit of all hotel staff! The hotel has been adhering to the top of the courtesy, to the VIP service concept. To provide each guest with timely, effective, warm and comprehensive service,Suzhou High Speed Railway Jinke Hotel will continue to work hard to bring a different stay experience in both service and environment, for all guests to return to the "home" feeling. Looking forward to your next visit!
nguebdob
Cozy Room (2 beds) (Special promotion)
Stayed in Jan 2025
Family
3 review
5.0/5
Outstanding
Posted on Feb 17, 2025
Excellent. Amazing
Response from Property: Jinke Grand Hotel staff thank you for coming, but also sincerely thank you for our love and recognition, let you remember the good time in the Jinke Grand Hotel; It is our unshirkable responsibility to make our guests enjoy a good stay experience. Hope to have more opportunities to serve you!
Amy
Deluxe Double Room
Stayed in Sep 2023
Family
2 review
4.0/5
Very Good
Posted on Oct 4, 2023
The location is very close to train station. I could hear the train coming into the station from my room. When I asked front desk to switch room, I was told they were booked up. However I did see rooms available for booking from online. So apparently they just didn’t want to switch for me.
Response from Property: Thank you for taking the time out of your busy schedule to give us your review. We regret to learn from your feedback that your stay did not meet your expectations, for which we are deeply sorry! With respect to your demand that the room you proposed was near the railway station and it was so noisy that you wanted to change the room. We are sorry that due to the fact of high occupancy rate during the National Holiday, the quiet room with the luxury big bed facing south on that day was sold out. However, when you viewed online,the remaining room which was on sale faced north along the high-speed rail line,so the front desk did not have a room facing south at that time.As a result,we could not change it for you. If you will stay at the hotel again, you can put your special requirements and directions in the order in advance, we will try our best to meet your needs! The comfort of going out is the expectation of every traveler and it’s also the ultimate goal pursued by the hotel! The hotel has been adhering to the top of the courtesy, to the VIP service concept. We attach great importance to providing guests with a good stay experience environment and hotel service details, in order to provide guests with better service, so that more guests can have a better and more satisfying stay experience. We believe that through our unremitting efforts, we will be able to maintain a better image of Suzhou High Speed Railway Jinke Hotel. We sincerely look forward to your next visit!
Mairangi T
Cozy Room (2 Beds)
Stayed in Aug 2023
Business travelers
11 review
4.5/5
Great
Posted on Oct 2, 2023
Lovely stay! Would definitely stay again! Perfect location outside the train station, but very far from town which wasn’t a problem with the metro 😊 Great breakfast and service also.
Response from Property: Thank you very much for your support and favor to Suzhou Jinke Hotel! Suzhou Jinke Hotel is located in the heart of Xiangcheng District high-speed Railway New Town, with 302 deluxe rooms and exquisite suites.The hotel offers a panoramic view of Xiangcheng District.The hotel is close to Metro Line 2 and a large shopping mall, making it the first choice for your business and holiday trips. We are honored to receive your recognition for our hotel services, facilities and breakfast. Your praise is the biggest motivation for us to keep moving forward! Thank you again for your valuable comments, the hotel sincerely look forward to your visit again!
Guest User
Cozy Room (2 Beds)
Stayed in Sep 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 13, 2023
The front desk officer are very cooperative
Response from Property: Thank you for staying at Suzhou High Speed Railway Jinke Hotel! Serving every guest well is the consistent pursuit of all hotel staff! The hotel has been adhering to the top of the courtesy, to the VIP service concept. To provide each guest with timely, effective, warm and comprehensive service,Suzhou High Speed Railway Jinke Hotel will continue to work hard to bring a different stay experience in both service and environment, for all guests to return to the "home" feeling. Looking forward to your next visit!
JustinChenchenqinghui
Featured Double Room
Stayed in Mar 2023
Business travelers
33 review
5.0/5
Outstanding
Posted on Apr 17, 2023
Nice and Happy
Response from Property: Jinke Grand Hotel staff thank you for coming, but also sincerely thank you for our love and recognition, let you remember the good time in the Jinke Grand Hotel; It is our unshirkable responsibility to make our guests enjoy a good stay experience. Hope to have more opportunities to serve you!
Guest User
Deluxe Double Room
Stayed in Feb 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 8, 2025
The hotel environment is elegant, the room is clean and hygienic, the front desk service is very good, and they also sent me breakfast even though I didn't get up to eat 😜 It is mainly close to the North High-speed Railway Station and convenient for travel. I will choose to stay here next time
Original TextTranslated by Google
Response from Property: Thank you for staying at Suzhou High Speed ​​Rail Jinke Hotel. It is a great honor to see your recognition and affirmation of the hotel environment, rooms and the service of the front desk staff. As you said, the superior geographical location is our advantage. Every room in the hotel is carefully cleaned to provide guests with a high-quality accommodation environment and eliminate guests' fatigue after a day's work. Customers are like our family, and our employees serve everyone with heart. Seeing your affirmation of the hotel is the greatest encouragement to us. Looking forward to your stay again! I wish you a happy life
Guest User
Cozy Room (2 Beds)
Stayed in Feb 2025
Other
41 review
5.0/5
Outstanding
Posted on Mar 4, 2025
The hotel is conveniently located, very close to the high-speed rail station. The hotel facilities are complete and the hygiene is very good. The takeaway robot delivers food in a timely manner, but it is not very convenient to go to the front desk to scan the code every time you park.
Original TextTranslated by Google
Response from Property: All the staff of Gaotie Jinke Hotel would like to thank you for your visit and sincerely thank you for your love and recognition of us. It is our unshirkable responsibility to let guests enjoy a wonderful stay experience. We are deeply honored to receive your praise, and at the same time we are more motivated to move forward. We hope to have more opportunities to serve you and look forward to your next visit!
Guest User
Deluxe Double Room
Stayed in Jan 2025
Business travelers
88 review
5.0/5
Outstanding
Posted on Feb 27, 2025
Very good hotel, good service, very close to the high-speed rail station, a few minutes walk, the room size is good, the sanitation is very clean, the breakfast is also good, next time you are near the train station, you can continue to stay
Original TextTranslated by Google
Response from Property: Sincerely thank you for choosing to stay at Suzhou High Speed ​​Rail Jinke Hotel and taking the time to comment on us. We are glad that you are satisfied with the breakfast and environment of the hotel. The hotel is located in Xiangcheng District, Suzhou, with the North High Speed ​​Rail Station and Metro Line 2 to the north and Yuanrong Plaza to the west. Excellent service and a variety of restaurants with extraordinary taste ensure that your business trip and stay will be smooth and satisfactory. Thank you again for your evaluation, wish you a happy life, and look forward to having the opportunity to serve you again!
Anonymous User
Cozy Double Room
Stayed in Jan 2025
Couples
20 review
5.0/5
Outstanding
Posted on Feb 17, 2025
The room is spacious and not cramped. The bed is very big and comfortable. It is right next to the high-speed rail station and can be reached on foot. The transportation is convenient. The overall cleanliness is good. The service is good. Recommended to stay
Original TextTranslated by Google
Response from Property: Thank you for choosing Suzhou High Speed ​​Rail Jinke Hotel. We are glad that you have a pleasant stay in the hotel. Thank you for your recognition and affirmation of the hotel room environment. All hotel staff are working hard to provide more meticulous and timely services to every guest who comes to the store. We are very happy to see your recognition of our work. With your trust, we will continue to make progress and be ready to provide every guest with high-quality services. We look forward to your visit again!