Holiday Inn & Suites Suzhou Yangcheng Lake

Holiday Inn & Suites Suzhou Yangcheng Lake Reviews

Holiday Inn & Suites Suzhou Yangcheng Lake

Building 7, No.3 Weihua Road, Suzhou Industrial Park, Suzhou, Jiangsu, 215000, ChinaSee Hotel Details
Holiday Inn & Suites Suzhou Yangcheng Lake
Holiday Inn & Suites Suzhou Yangcheng LakeHoliday Inn & Suites Suzhou Yangcheng LakeHoliday Inn & Suites Suzhou Yangcheng Lake
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1 night

Guest Reviews

9.4/10
Outstanding
1998 review
Verified reviews
Location9.4
Amenities9.2
Service9.5
Cleanliness9.5
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All reviews(1998)
Positive reviews(1966)
Reviews with photos/video(1114)
Delicious breakfast(236)
Friendly front desk staff(229)
Large rooms(181)
Perfect for families(51)
Has play area for children(23)
Awesome gym(16)
Delicious buffet(16)
Negative reviews(32)
Guest User
Superior Queen Room
Stayed in Jun 2024
Business traveler
6 review
10/10
Outstanding
Posted on Jul 6, 2024
Nice and clean hotel, enthusiastic receptionists, Delicious breakfast bread or Suzhou noodles, Gorgeous Yangcheng lake and crab, KFC and Starbucks 10ms, food street, Bullet train Suzhou North Station 15minutes, Wonderful hotel.
Response from Property: Dear distinguished guest, thank you for staying at Holiday Inn Suites Suzhou Yangcheng Lake and giving us your comments. Thank you very much for your good comments on our hotel, especially for your recognition of Amy's service. We feel extremely honored. We will continue to work hard to provide you with first-class service and a comfortable accommodation experience. Hotel General Manager Nancy Yuan
Yumiko Okada
1-Bedroom Double Suite
Stayed in Oct 2024
Business traveler
3 review
10/10
Outstanding
Posted on Nov 5, 2024
There is fresh fruit served as welcoming from the hotel. I love the washing machine with drying function, they provide detergent as well. In addition, the body wash and lotion provided from the hotel are good in quality. Breakfast spread is great in options with quality foods. Worth for second stay in next trip. Surrounding is commercial shops, no worries for convenience.
Response from Property: 尊敬的貴賓，感謝您入住蘇州陽澄湖套房假日酒店並給予評價。很高興能讓您感受到我們整潔的環境，能為您提供力所能及的服務是我們應該做的，感謝您對我們酒店環境和miya服務的認可。非常期待您下次再來體驗。我們希望能為您帶來愉悦的體驗，讓您盡享歡樂旅行，並期待在不久的將來能再次為您服務！酒店總經理 Nancy Yuan
Guest User
Superior Queen Room
Stayed in Jun 2024
Solo traveler
8 review
10/10
Outstanding
Posted on Jul 28, 2024
Good location lot of restaurants.
Response from Property: 尊敬的貴賓，感謝您入住蘇州陽澄湖套房假日酒店並給予評價。很高興能讓您感受到我們整潔的環境，能為您提供力所能及的服務是我們應該做的，感謝您對我們酒店環境和miya服務的認可。非常期待您下次再來體驗。我們希望能為您帶來愉悦的體驗，讓您盡享歡樂旅行，並期待在不久的將來能再次為您服務！酒店總經理 Nancy Yuan
Guest User
Superior Queen Room
Stayed in Dec 2023
Business traveler
1 review
10/10
Outstanding
Posted on Jan 22, 2024
This hotel is very nice as it is located close to the Suzhou office parks. It has a nice view of the central courtyard in the back. The breakfast is good as they have a perfect mix of Chinese and western options like eggs and bacon, and they have forks and knives. There is an outdoor plaza mall with a lot of good restaurants right across the street. There is a KFC and Starbucks there if you need it. Usually at least one person can speak English at the front desk and they are very friendly. The rooms are clean and spacious and they give you 4 bottles of water every day. I would recommend this place.
Response from Property: Dear guests, thank you for your stay at Holiday Inn Suzhou Yangcheng Lake Suites and for your comments. Thank you very much for your praise of our hotel, which makes us feel very honored. We will continue to strive to provide you with first-class service and a comfortable stay. Hotel General manager Nancy Yuan
CHANGGI
Family Suite
Stayed in Jan 2024
Family
13 review
9.0/10
Great
Posted on Feb 18, 2024
the front desk Lven service is very good，the overall is very good.
Response from Property: 尊敬的貴賓，感謝您入住蘇州陽澄湖套房假日酒店並給予評價。很高興能讓您感受到我們整潔的環境，能為您提供力所能及的服務是我們應該做的，感謝您對我們酒店環境和服務的認可。非常期待您下次再來體驗。我們希望能為您帶來愉悦的體驗，讓您盡享歡樂旅行，並期待在不久的將來能再次為您服務！酒店總經理 Nancy Yuan
Karen
Suite - 1-Room (Double Bed) (1 Living Room, Bathtub)
Stayed in Jun 2024
Family
1 review
9.5/10
Amazing
Posted on Jul 22, 2024
I like the washing machine so much!
Response from Property: Dear guests, thank you for your stay at Holiday Inn Suzhou Yangcheng Lake Suites and for your comments. Thank you very much for your praise of our hotel, which makes us feel very honored. We will continue to strive to provide you with first-class service and a comfortable stay. Hotel General manager Nancy Yuan
SxBomb3000
Superior Queen Room
Stayed in Nov 2022
Business traveler
296 review
10/10
Outstanding
Posted on Dec 11, 2022
Check-In: Thanks to the front desk lady,was charming and friendly and fast. Suite: Was tidy and clean. The bed was very comfortable. Breakfast: It was Ok, a lot of varieties both Chinese and western cuisine. I’d definitely recommend it.
Response from Property: Thank you for your kind comments,it is our great honor to serve you and happy to know that you like our hotel,we are looking forward to see you again!Have a nice day!
Guest User
Superior Queen Room
Stayed in May 2023
Business traveler
1 review
10/10
Outstanding
Posted on Jun 16, 2023
Good hotel to bussines trip
Response from Property: Dear Guest:Thank you for your stay and good review,looking forward to serving you again!
Guest User
1King Standard-Balocony
Stayed in Apr 2025
Business traveler
1 review
10/10
Outstanding
Posted on May 23, 2025
The hotel is very nice, the staff is very professional and friendly, the room is large, clean and tidy, it is an apartment-style suite, you can cook for yourself in your free time, there is a food court across the street downstairs, there are shopping malls nearby, and it is also close to Qingjian Lake, so it is very convenient for shopping and eating.
Original TextTranslated by Google
Response from Property: 尊敬的貴賓，感謝您選擇蘇州陽澄湖套房假日酒店作為您到訪蘇州的下榻酒店，也非常感謝您在百忙之中抽出寶貴時間給予我們反饋。從您的反饋中，我們得知您對酒店的地理位置、洗護用品及服務感到滿意，特別是對Yoko服務的認可。酒店對面曼哈頓廣場和附近龍湖星湖天街都是您購物娛樂休閑的新去處。再次感謝您對我們酒店的認可。期待您在不久的將來再次入住蘇州陽澄湖套房假日酒店！酒店總經理 Nancy Yuan
Guest User
Family Suite
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 6, 2025
The hotel's breakfast is good, with many varieties and it's buffet style, so basically everything you want to eat is available; the room is large, it's a suite, with very complete facilities and equipment, including a washing machine, refrigerator, and microwave oven. There is also a children's playground on the second floor, which is very suitable for bringing the family to stay during the holidays.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you for choosing Holiday Inn Suites Suzhou Yangcheng Lake as your hotel during your visit to Suzhou. Thank you for taking the time out of your busy schedule to give us feedback. From your feedback, we know that you are satisfied with the hotel's location, toiletries and services, especially the Yoko service. Manhattan Plaza opposite the hotel and Longhu Xinghu Paradise Walk nearby are new places for shopping, entertainment and leisure. Thank you again for your recognition of our hotel. We look forward to seeing you stay at Holiday Inn Suites Suzhou Yangcheng Lake again in the near future! Hotel General Manager Nancy Yuan
Guest User
Deluxe Suite - 2-Room (2 Living Rooms)
Stayed in Apr 2025
Family
2 review
10/10
Outstanding
Posted on May 4, 2025
The hotel has complete facilities, the rooms are clean and tidy, the service attitude is warm and thoughtful, very satisfied! Special thanks to the manager for his thoughtful arrangements and Miss Miya for her enthusiastic help, thank you very much!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Holiday Inn Suites Suzhou Yangcheng Lake and giving us your comments. We are glad to let you feel our clean environment. It is our duty to provide you with the best service we can. Thank you for your recognition of our hotel environment and Miya's service. We are looking forward to your next visit. We hope to bring you a pleasant experience and let you enjoy your trip. We look forward to serving you again in the near future! Hotel General Manager Nancy Yuan
Guest User
2 Twin Standard- Balcony
Stayed in Apr 2025
Family
2 review
10/10
Outstanding
Posted on May 4, 2025
The hotel room is well arranged. It is very quiet and you can get a good rest. The breakfast is also very good with a lot of variety and you can taste some different flavors. The location is also very good near Yangcheng Lake
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Holiday Inn Suites Suzhou Yangcheng Lake and giving us your comments. We are glad to let you feel our clean environment. It is our duty to provide you with the best service we can. Thank you for your recognition of our hotel environment and coco service. We are looking forward to your next visit. We hope to bring you a pleasant experience and let you enjoy your trip. We look forward to serving you again in the near future! Hotel General Manager Nancy Yuan
Guest User
Family Suite
Stayed in Apr 2025
Business traveler
1 review
10/10
Outstanding
Posted on May 4, 2025
Beautiful environment, considerate and enthusiastic service, clean and sanitary, convenient transportation. We took two children out for a trip, and the hotel also thoughtfully prepared stewed eggs for the children as breakfast. The service was very good👍
Original TextTranslated by Google
Response from Property: 尊敬的貴賓，感謝您入住蘇州陽澄湖套房假日酒店並給予評價。很高興能讓您感受到我們整潔的環境，能為您提供力所能及的服務是我們應該做的，感謝您對我們酒店環境和Amy服務的認可。非常期待您下次再來體驗。我們希望能為您帶來愉悦的體驗，讓您盡享歡樂旅行，並期待在不久的將來能再次為您服務！酒店總經理 Nancy Yuan
Guest User
Superior 2-bed Room-Balcony
Stayed in Mar 2025
Business traveler
22 review
10/10
Outstanding
Posted on Apr 28, 2025
I think the breakfast is pretty good, with a wide variety of dishes and choices. The service is also very good, and the response to needs is very fast. The hotel has a gym and a children's playground, and parking is also very convenient. A very good stay experience!
Original TextTranslated by Google
Response from Property: 尊敬的貴賓，感謝您選擇蘇州陽澄湖套房假日酒店作為您到訪蘇州的下榻酒店，也非常感謝您在百忙之中抽出寶貴時間給予我們反饋。從您的反饋中，我們得知您對酒店的地理位置、房間視野及服務感到滿意，特別是對CiCi服務的認可。酒店地處陽澄湖度假區的繁華區域，酒店對面曼哈頓廣場和附近龍湖星湖天街都是您購物娛樂休閑的新去處。再次感謝您對我們酒店的認可。期待您在不久的將來再次入住蘇州陽澄湖套房假日酒店！酒店總經理 Nancy Yuan
Guest User
Superior 2-bed Room-Balcony
Stayed in Mar 2025
Business traveler
7 review
10/10
Outstanding
Posted on Apr 27, 2025
The hotel is conveniently located, with many dining options and convenient transportation. The environment is elegant and comfortable, the service is thoughtful, the parking lot is convenient, the sanitation is clean and tidy, the room is spacious and comfortable, and the breakfast is rich and varied with delicious taste.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you for choosing Holiday Inn Suites Suzhou Yangcheng Lake as your hotel during your visit to Suzhou. Thank you for taking the time out of your busy schedule to give us feedback. From your feedback, we know that you are satisfied with the hotel's location, buffet breakfast and services, especially the recognition of Heidi's service. The hotel is located in the prosperous area of ​​Yangcheng Lake Resort. Manhattan Plaza opposite the hotel and Longhu Xinghu Paradise Walk nearby are new places for shopping, entertainment and leisure. Thank you again for your recognition of our hotel. We look forward to seeing you stay at Holiday Inn Suites Suzhou Yangcheng Lake again in the near future! Hotel General Manager Nancy Yuan