Atour Hotel Suzhou Dushu Lake Higher Education Area Reviews

Everything thing was fine. But stuff was not too friendly, especially in canteen during the breakfast. Stuff can’t speak English, but they Talking behind your back and did not apologize!!!😡😡😡 And they think that this is normal!!! They interrupt you during breakfast and ask uncomfortable questions!!!

I love this chain of hotels and feel like it's a symbol of quality and I never have to worry about their service or amenities. the location is a bit awkward but it is a very good choice for a business trip. all possible amenities with a minibar and bathrobes and TV channels. etc.

gooood

When I arrived at the store at ten o'clock in the evening, the front desk staff confirmed once during the day and once at night. They handed me hot water when I entered the door. After finding out that I was a member, they automatically upgraded the room type. The processing process was professional and fast. Although the staff were all young, they were well trained. Very good and well-trained. I wish you all the best. I also hope that the hotel can attract more customers and provide more customers with quality services.

Facilities: Very complete, with laundry room and dryer Environment: Clean and tidy, Hygiene: Very good, very reassuring Service: Very warm and thoughtful, meticulous, many types of breakfast, the waiter can also take the initiative to provide you with service

Not close to the subway station, you need to take a taxi to get there; at the entrance of the vegetable market, well, it's really not conspicuous; the room configuration is not bad, is the smart toilet only heated? There is no welcome fruit plate, but there is a small gift for leaving the hotel; Ctrip said that it can be upgraded for free, but it is not actually possible. The front desk clearly told me that they do not control the upgrade mentioned by Ctrip, and then said to help me upgrade, but in fact it was not upgraded. As shown in the picture, it is still a superior king-size bed room

The room was very clean, big and comfortable. The service was very good. When the child was not feeling well, porridge was delivered to the room. It was very considerate and made me feel at home. Thank you very much

I am very satisfied with the layout of the room. It is clean and quiet. The service attitude is also very good. It is warm and considerate. It is a very satisfying stay. Washing and drying are very convenient👍👍👍

I was lucky enough to upgrade my room type. The space is bigger and there is an island design. I like it. The row of charging ports next to the desk is perfect for business trips. The room is clean and the service is good. There is a snack bar downstairs.

The room is spacious, there is a gym and laundry room. The service and environment are very good.

The room is very comfortable and clean. The pillows are as good as before and I slept well. A must-choose hotel for business trips

Super clean and nice room, also upgraded the room for free, which is really great🎉🌟

The space is spacious and other than the smell of smoke, everything else is great.

Booked two rooms, a twin room and a king-size bed room. The king-size bed room is cost-effective, the room is large, the layout is like a one-bedroom and one-living room with a porch, two sofas and two oversized Xiaomi TVs. I feel that a king-size bed room is enough for a family of three with a little friend. The service is very good and enthusiastic, the breakfast is rich, and the key is that you can eat until 11 o'clock, which is very humane.