Jl. Merdeka No.2, Braga, Kec. Sumur Bandung, Braga, Sumur Bandung, Bandung City, West Java, 40111, IndonesiaView Hotel Details
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ÉL Hotel Bandung Guest Reviews
9.3/10
Great
267 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.0
Service9.3
Cleanliness9.2
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All reviews(267)
Positive reviews(263)
Reviews with photos/video(81)
Awesome rooms(50)
Delicious breakfast(32)
Convenient location(21)
Great swimming pool(15)
Large rooms(14)
Perfect for kids(8)
Many amenities(8)
Located downtown(8)
Negative reviews(4)
ZrKay
Lembong Deluxe
Stayed in Feb 2025
Couples
13 review
7.5/10
Posted on Apr 1, 2025
Big, nice room. But the bed was squeaky and interrupted my sleep. Breakfast / Sahur was great during Ramadan. Varieties of food for Sahur! And delish 😋 Located very near to Braga. Can just walk down the street. Hotel Staffs are all very kind and helpful. However we could not get any late checkout although there were not many ppl staying. Sad.
Response from Property: Dear Ms/Mr,Thank you for being our loyal guests and taking the time to share your unforgettable experiences at éL Hotel Bandung.We sincerely apologize for any shortcomings that were still an obstacle during our stay. We will continue to improve the quality of our services.Once again, thank you for this positive review, we look forward to welcoming you and your family back to éL Hotel Bandung.Kind regards,Iyok SupriatnaGeneral Manager
Guest User
Lembong Deluxe Twin Room
Stayed in Feb 2025
Couples
1 review
8.0/10
Very Good
Posted on Mar 22, 2025
The hotel location is super strategic. Near with many foods especially for street food, halal food like sundanese food or non halal. You can walk to Braga (old town) for just only 4-6 mins. The only thing that should improve is their breakfast. This is not the first time I stay here, but since 3 years ago the breakfast still not improved. For 4 star hotel, this is far from the bf standard, almost every meal is cold. The other thing that should be concerned is the room, the stain on linen and I felt so itchy to sleep on the bed, the cleanliness standard is lower than before.
Response from Property: Dear Ms/Mr,Thank you for being our loyal guests and taking the time to share your unforgettable experiences at éL Hotel Bandung.We sincerely apologize for any shortcomings that were still an obstacle during our stay. We will continue to improve the quality of our services.Once again, thank you for this positive review, we look forward to welcoming you and your family back to éL Hotel Bandung.Kind regards,Iyok SupriatnaGeneral Manager
MarioKelvin
Lembong Deluxe
Stayed in Mar 2025
Business travelers
6 review
10.0/10
Outstanding
Posted on Apr 24, 2025
Near location in city center, can walk to braga street and asia afrika street
SherrT
Merdeka Twin Room
Stayed in Dec 2024
Family
14 review
10.0/10
Outstanding
Posted on Feb 3, 2025
Very Happy with the breakfast buffet spread especially noodle service station. Extremely comfy bed & spacious room. There is a HUGE swimming pool but not listed. Conveniently located near Braga street.
Response from Property: Dear Ms/Mr,Thank you for being our loyal guests and taking the time to share your unforgettable experiences at éL Hotel Bandung.We are very happy to know that you and your family feel comfortable and satisfied with the various service facilities that we provide. Sorry for all the shortcomings that are still an obstacle during your stay at us.Once again, thank you for this positive review, we look forward to welcoming you and your family back to éL Hotel Bandung.Kind regards,Iyok SupriatnaGeneral Manager
Anonymous User
Condotel Studio Twin
Stayed in Nov 2024
Family
3 review
8.0/10
Very Good
Posted on Jan 16, 2025
Generally ok hotel as location is very centralised , clean, spacious and with good service. Breakfast offered a wide variety of local n western options. Only minor is the hotel is not that new n aircon leaks water( they fixed it eventually) n last day , there’s an outage of electricity since night till morning which we understand only happened to our room.
Response from Property: Dear Ms/Mr,Thank you for being our loyal guests and taking the time to share your unforgettable experiences at éL Hotel Bandung.We sincerely apologize for any shortcomings that were still an obstacle during our stay. We will continue to improve the quality of our services.Once again, thank you for this positive review, we look forward to welcoming you and your family back to éL Hotel Bandung.Kind regards,Iyok SupriatnaGeneral Manager
Guest User
Lembong Deluxe
Stayed in Feb 2025
Family
1 review
10.0/10
Outstanding
Posted on Mar 14, 2025
perfect for holiday’s stay
Response from Property: Dear Ms/Mr,Thank you for being our loyal guests and taking the time to share your unforgettable experiences at éL Hotel Bandung.We are very happy to know that you and your family feel comfortable and satisfied with the various service facilities that we provide. Sorry for all the shortcomings that are still an obstacle during your stay at us.Once again, thank you for this positive review, we look forward to welcoming you and your family back to éL Hotel Bandung.Kind regards,Iyok SupriatnaGeneral Manager
Youngky
Condotel Studio Twin
Stayed in Feb 2025
Family
2 review
10.0/10
Outstanding
Posted on Apr 4, 2025
Everything needed is available in this hotel, we were even given a special crib for babies.. a warm water swimming pool, and a birthday cake as an additional.. an amazing hotel.
Very strategic location
Response from Property: Dear Ms/Mr Youngky,Thank you for being our loyal guests and taking the time to share your unforgettable experiences at éL Hotel Bandung.We are very happy to know that you and your family feel comfortable and satisfied with the various service facilities that we provide. Sorry for all the shortcomings that are still an obstacle during your stay at us.Once again, thank you for this positive review, we look forward to welcoming you and your family back to éL Hotel Bandung.Kind regards,Iyok SupriatnaGeneral Manager
Memorra
Condotel Studio King
Stayed in Aug 2024
Family
2 review
10.0/10
Outstanding
Posted on Sep 26, 2024
The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone👍🏻
Response from Property: Dear Ms/Mr,Thank you for being our loyal guests and taking the time to share your unforgettable experiences at éL Hotel Bandung.We are very happy to know that you and your family feel comfortable and satisfied with the various service facilities that we provide. Sorry for all the shortcomings that are still an obstacle during your stay at us.Once again, thank you for this positive review, we look forward to welcoming you and your family back to éL Hotel Bandung.Kind regards,Iyok SupriatnaGeneral Manager
YMahardinata
Condotel Studio Twin
Stayed in Feb 2025
Family
3 review
10.0/10
Outstanding
Posted on Mar 30, 2025
Hot kids swimming pool ♥️👍👍👍
Delicious breakfast ♥️👍👍👍
Clean room ♥️👍👍👍
Quiet room ♥️👍👍👍
Response from Property: Dear Mr. Mahardinata,Thank you for being our loyal guests and taking the time to share your unforgettable experiences at éL Hotel Bandung.We are very happy to know that you and your family feel comfortable and satisfied with the various service facilities that we provide. Sorry for all the shortcomings that are still an obstacle during your stay at us.Once again, thank you for this positive review, we look forward to welcoming you and your family back to éL Hotel Bandung.Kind regards,Iyok SupriatnaGeneral Manager
Frank El
Merdeka King Room
Stayed in Jan 2025
Travel with friends
65 review
9.0/10
Great
Posted on Feb 14, 2025
This hotel is good in terms of the location as it is it alking distance to the streets of Braga. There are eateries and convenience stores nearby. Also theres a 24-hour restaurant which eases our stay. Room is spacious and overall experience was good.
Response from Property: Dear Ms/Mr,Thank you for being our loyal guests and taking the time to share your unforgettable experiences at éL Hotel Bandung.We are very happy to know that you and your family feel comfortable and satisfied with the various service facilities that we provide. Sorry for all the shortcomings that are still an obstacle during your stay at us.Once again, thank you for this positive review, we look forward to welcoming you and your family back to éL Hotel Bandung.Kind regards,Iyok SupriatnaGeneral Manager
Guest User
Lembong Deluxe
Stayed in Jan 2025
Travel with friends
8 review
9.5/10
Amazing
Posted on Feb 13, 2025
Love this hotel especially the surroundings whereby there's plenty of places to eat and have coffee. Just 5 mins to the street of Braga and easy to take grab to anywhere in BANDUNG
Response from Property: Dear Ms/Mr,Thank you for being our loyal guests and taking the time to share your unforgettable experiences at éL Hotel Bandung.We are very happy to know that you and your family feel comfortable and satisfied with the various service facilities that we provide. Sorry for all the shortcomings that are still an obstacle during your stay at us.Once again, thank you for this positive review, we look forward to welcoming you and your family back to éL Hotel Bandung.Kind regards,Iyok SupriatnaGeneral Manager
Fauzi rambe
Condotel Studio King
Stayed in Dec 2024
Business travelers
18 review
10.0/10
Outstanding
Posted on Jan 26, 2025
Good price
Response from Property: Dear Bapak Fauzi,Thank you for being our loyal guests and taking the time to share your unforgettable experiences at éL Hotel Bandung.We are very happy to know that you and your family feel comfortable and satisfied with the various service facilities that we provide. Sorry for all the shortcomings that are still an obstacle during your stay at us.Once again, thank you for this positive review, we look forward to welcoming you and your family back to éL Hotel Bandung.Kind regards,Iyok SupriatnaGeneral Manager
Stephanie
Condotel Studio Twin
Stayed in Dec 2024
Family
3 review
10.0/10
Outstanding
Posted on Feb 1, 2025
seneng banget nginep disni, lokasi strategis kemana2 deket, breakfast jg nikmat. top pasti balik lg
Response from Property: Dear Ms. Stephanie,
Thank you for being our loyal guest and taking the time to share your unforgettable experience at éL Hotel Bandung.
We are very happy to know that you and your family feel comfortable and satisfied with the various service facilities that we provide. We apologize for any shortcomings that are still obstacles during your stay with us.
Once again, thank you for this positive review, we look forward to welcoming you and your family back to éL Hotel Bandung.
Warm regards,
Iyok Supriatna
General Manager
Wina
Lembong Deluxe Twin Room
Stayed in Jul 2024
Family
1 review
10.0/10
Outstanding
Posted on Aug 23, 2024
overall mantap surantap, tapi dikamar 465 wastafelnya mampet 😢
Response from Property: To Mrs. Wina, Thank you for being our loyal guest and taking the time to share your experience at éL Hotel Bandung. We sincerely apologize for any shortcomings that are still obstacles during your stay with us. We will continue to improve the quality of our services. Once again, thank you for this positive review, we look forward to welcoming you and your family back to éL Hotel Bandung. Warm regards, Iyok Supriatna General Manager
Guest User
Merdeka King Room
Stayed in Feb 2025
Family
2 review
9.5/10
Amazing
Posted on Apr 7, 2025
Old but gold, old but still very good maintained nice worth the price
Response from Property: Dear Ms/Mr,Thank you for being our loyal guests and taking the time to share your unforgettable experiences at éL Hotel Bandung.We are very happy to know that you and your family feel comfortable and satisfied with the various service facilities that we provide. Sorry for all the shortcomings that are still an obstacle during your stay at us.Once again, thank you for this positive review, we look forward to welcoming you and your family back to éL Hotel Bandung.Kind regards,Iyok SupriatnaGeneral Manager