Top 5-Star Hotels in Subang Jaya

There is a noticeable difference in how different guests are treated. I requested to have both rooms on the same floor, but was told the hotel was too full to accommodate this. As a result, I paid an additional fee to upgrade one room. Despite this, the guests in that room only vacated at 4:06 PM, and I didn't receive any call, even though we left our room around 6 PM. When I asked the Reception about this, they claimed they called our room, but no one answered. It's unrealistic to expect someone to stay in their room all day without stepping out, especially since I informed the Reception during check-in that I could be reached on my mobile. It feels like because I didn't pay the full price and only topped up an additional fee, our room was only available when we returned to the hotel at around 10 PM, and no snacks were provided unlike in the fully paid room. I requested a late checkout for just one hour but was told only one room would be granted this privilege. Yet, other guests were allowed to check out as late as 4 PM. There is a clear and significant disparity in the treatment of different guests. Snacks and amenities should be replenished daily, not just provided on the first day at check-in. However, this has not been consistent, as some rooms received these items while others did not.

It is adjacent to sunway medical centwr. The space is comfortable and equipped with a full set of kitchen equipment including kitchen utensils. It was originally planned for short-term accommodation for accompanying patients or people who come from out of town to receive medical trea**ent. The breakfast is very light and is probably planned for patients. It is also possible that children are not accepted. For the purpose of rest and recuperation for residents. Generally speaking, it is very quiet and comfortable. However, the room I stayed in at that time had poor drainage. The water from the shower directly overflowed the drain hole and was discharged from the toilet drain hole. I contacted the front desk, but there was no improvement.

I booked The Premier Essential Twin Room for a two nite stay on 27th-29th May. I believed that my room was not prepared when I checked in. The bathroom lacked of essential amenities like tooth brushes and shower cap except hand soap in broken pieces. Furthermore, there was only 1 pair of disposable slipper and I was in dismay when housekeeping said to me they had run out of stock for slipper. I asked to speak to the manager, Mr Ng on the following day. He was apologetic but very responsive. He noted my concern in his diary, and promptly addressed to it. The amenities were replenished, including the slipper and I received additional bottles of mineral water. Thank you, Mr Ng, for your efficient work.

Very convenient and friendly hotel. Quick responsed from the Manager who are incharge when i told them the problem in the room. Thank you for the fruits platter and chocolates. The only things is the hotel no swimming pool and gym ,u hv to go lagoon hotel. And it tooks about 10 minutes by walk.

My trip was perfect. Yes it was a bit expensive because it was on school holidays. But it was a perfect staycation. The staff was friendly and helpful. My room not only have the pool view but i get to see the twin tower from afar as well. The room was spacious and clean. The buggy was available hourly to go to ioi city mall. The in room dining was delicios. We ordered pizza, sandwhiches, mac n cheese and nasi goreng kampung. The price was as expected. But the pepsi can was rm18! Haha a bit shock on that. The breakfast spread was good and delicious too. The pool was huge with 2 slides. Perfect for the kids. Many foc activities too at the pool such as fish feeding and hoverboard lesson. I enjoyed it!

One thing I don’t like about this hotel is they are charging parking fee for hotel guess which is not reasonable. Other than that, everything seem fine to me

I love the room. It is spacious and clean. There are many shops and restaurants at the hotel. Parking is also available at the basement. Will definitely come again in the future.

Room is spacious and clean. Provided all the necessary amenities including daily newspapers. Welcome drink is provided. Only the aircond is quite cold and bathroom does not have separate shower area. Other than that, its worth the price. Very friendly staffs. Breakfast is provided and its quite reasonable with the price. Location nearby malls and walking distance to LRT/BRT USJ 7.

The water conditioner is leaking less cold TV is hard to broadcast loading sje.

The unit is very comfortable, but the bathroom is not very good because there is no shower screen, and the floor often has water. In addition, the lack of slippers and razors also compromised the experience this time.