To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities3.7
Service3.7
Cleanliness3.7
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All reviews(67)
Positive reviews(38)
Reviews with photos/video(3)
Negative reviews(11)
amir
Standard Double Room
Stayed in Dec 2024
Couples
5 review
2.2/5
Posted on Jan 10, 2025
It wasn't clean, and it was ancient.
911michalk
Standard Double Room
Stayed in Jun 2024
Couples
5 review
5.0/5
Outstanding
Posted on Oct 11, 2024
Great hotel with good breakfast choice. Free street parking during the night.
Guest User
Charm Single Room
Stayed in Feb 2024
Business travelers
1 review
3.0/5
Posted on Mar 15, 2024
Location ok for those who visit European Parliament. Only a few tram stops away. Good breakfast for a busy quest. Service was kind and helpful. Facilities included all the necessities.
Guest User
Standard Double Room
Stayed in Oct 2023
Travel with friends
3 review
2.5/5
Posted on Nov 27, 2023
Even though the location is fine, the service of the hotel is unacceptable. During the check-in process, the reception lady only told us the room floor and didn't mention any checkout time or Wi-Fi password. Therefore, we followed the check-out time on the trip website. The following day they told me that we needed to leave before 11 pm and allowed us to spend more couple minutes. They said the time on the website was wrong but the problem is why they don't adjust and tell us during the check-in. It is bothering us to rashly prepare our staff to leave.
Also, there was one thing to complain but it maybe was my special case. There was a poo in the toilet……
I think the quality of reception needs to well well-trained more and the check out time
Guest User
Standard Single Room
Stayed in Dec 2024
Business travelers
1 review
3.2/5
Posted on Jan 16, 2025
Room to renovate!
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Chiara
Standard Double Room
Stayed in Nov 2024
Couples
1 review
4.5/5
Great
Posted on Jan 1, 2025
very clean hotel, helpful staff, and strategic location
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Guest User
Standard Double Room
Stayed in Sep 2023
Other
1 review
1.0/5
Posted on Nov 5, 2023
Tried to cancel the booking, filled out the relevant form on Trip.com. No Answer.
This is what service looks like. Not.
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Aleksandr
Standard Double Room
Stayed in Jun 2023
Couples
19 review
5.0/5
Outstanding
Posted on Jul 10, 2023
This is a great hotel near the historical center of Strasbourg, small and very clean room
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Guest User
Standard Double Room
Stayed in Nov 2022
Couples
1 review
4.5/5
Great
Posted on Dec 21, 2022
The breakfast was very good. Much better than other higher category hotels.
It is important that they allow check-in before the scheduled time if they have the room ready.
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Guest User
Stayed in Jul 2024
Solo travelers
5.0/5
Outstanding
Posted on Aug 30, 2024
The hotel located 5 min by foot from the old city, across the park, with good terrace and excellent service.
Guest User
Stayed in May 2024
Couples
5.0/5
Outstanding
Posted on Jun 3, 2024
The hotel was very clean and the staff very nice and friendly.We were pleasantly surprised to find a car park right in front of the hotel which was free over the night 7pm to 9 am ,that was a very big concern for us prior to get there .Breakfast was very good and tasty 😋.Would visit again.
Guest User
Stayed in Jan 2024
Other
5.0/5
Outstanding
Posted on Feb 1, 2024
Great hotel with great bed,pillows,hot shower!Absolutely wonderful staff that were both friendly and helpful.Enjoyed the rapport with the lady on day shift so much she gave us a complimentary bottle of wine.A little out of the tourist precinct ..10-15 min enjoyable walk but well seviced by trams at Republique stop.Would highly recommend.Oh..great price also.
Guest User
Stayed in Dec 2022
Couples
5.0/5
Outstanding
Posted on Jan 18, 2023
I would really recommend the hotel! The staff was so kind, the room was very clean, the location very good if you want to take a 4 mins walk to the center! We stayed overnight and had breakfast included which was really nice (croissant, baguette, omelette, bacon, sausages).
Guest User
Stayed in Sep 2022
Couples
5.0/5
Outstanding
Posted on Oct 29, 2022
This hotel was really a terrific find! Well located; charming room, and very friendly and helpful staff - who speak a variety of languages. It was also very reasonably priced. We'll definitely be back!
Guest User
Stayed in Sep 2022
Business travelers
5.0/5
Outstanding
Posted on Oct 9, 2022
A lovely hotel in a quiet part of Strasbourg close to all important spots in the city centre. The staff is very kind and so helpful. Breakfast is delicious. Was happy with the room too. It was spacious and clean. Great thing is, you don't have to hand the key in reception when leaving, so you're not left waiting in case the receptionist had to go somewhere. Definitely recommend.