When you stay at Fuji Ginkei in Fujikawaguchiko, you'll be on a lake, within a 5-minute drive of Lake Kawaguchi and Fuji-Q Highland. This ryokan is 8.1 mi (13 km) from Lake Yamanaka and 19.8 mi (31.9 km) from Fuji Subaru Line 5th Station.
Enjoy the recreation opportunities such as hot springs or make use of other amenities including complimentary wireless internet access.
At Fuji Ginkei, enjoy a satisfying meal at the restaurant. Full breakfasts are available daily from 8 AM to 9 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, luggage storage, and an elevator. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Make yourself at home in one of the 33 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and coffee/tea makers.
Aandreaongx2025.04.24
Staying at a ryokan facing Mount Fuji was like stepping into a different rhythm of life — one where everything slows down, and every detail feels intentional. From the warm welcome to the soft tatami floors and the sound of the wind rustling through the trees outside the shoji screens, it was peace in its purest form. Watching the sunrise over Fuji-san in the quiet morning light, soaking in the onsen with a view I’ll never forget, and sharing traditional meals that felt like art — these are the moments that stay with you. Grateful for the stillness, the hospitality, and the kind of memories that settle deep in your soul.
Located in Fujikawaguchiko, Fuji View Hotel is a 3-minute drive from Lake Kawaguchi and 5 minutes from Fuji-Q Highland. This golf hotel is 3 mi (4.8 km) from Lake Saiko and 4.6 mi (7.5 km) from Chureito Pagoda.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including hot springs and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite with French cuisine at Bellevue, one of the hotel's 3 restaurants. Buffet breakfasts are available daily from 7:30 AM to 9:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 79 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and coffee/tea makers, as well as phones with free international calls.
GGuest User2025.05.24
It is a resort tucked away from the busy Kawaguchiko station area, yet convenient to go to the station for sightseeing buses thanks for the hotel shuttle bus. Please check the shuttle schedule on the hotel website. We really enjoyed the beautiful hotel garden and trails by the lake outside the hotel. You can also rent bikes from the hotel with minimal fees and ride around the lake. The buffet breakfast has variety of both Japanese and western options. We had dinner in the hotel too since there is no restaurants in the vicinity. The food is fine but pricey. The onsen is nice. I am not sure it is hot springs water though. Overall it is a very nice hotel and we had a relaxing day here.
At the hotel, adult meals are provided for children aged 7 and above. If you need to change to a children's meal, please contact the hotel by the day before. For additional children not included in the reservation, the on-site payment will be charged at the hotel's current rate.
The free shuttle bus connecting the Kawaguchiko Station of the Fujikyu Railway and our hotel operates at the following times: 2:00 PM, 3:00 PM, 4:00 PM, 5:00 PM, and 6:00 PM(Reservation required). *For groups of 6 or more, please make a reservation at least one week in advance.
Located in Fujikawaguchiko, 3.1 miles from Lake Kawaguchi, La Vista Fujikawaguchiko has accommodations with a terrace, free private parking and a restaurant. Among the facilities at this property are free shuttle service and luggage storage space, along with free WiFi throughout the property. The resort has family rooms.
The resort offers 4-star accommodations with a sauna, hot tub and hot spring bath.
Speaking English and Japanese at the 24-hour front desk, staff will be happy to provide guests with practical advice on the area.
Fuji-Q Highland is 4.6 miles from La Vista Fujikawaguchiko, while Mount Fuji is 17 miles from the property. The nearest airport is Tokyo Haneda Airport, 77 miles from the accommodation.
*Regarding meals*we are unable to accommodate allergies outside of the 28 specified ingredients, changes in ingredients due to medication or pregnancy, religious reasons, or personal food preferences. Please check our official website for more details.
BBabyBubu2025.05.14
The stay was awesome and the staff are very kind and helpful, providing very clear information to all the servives and activities we can do.
We were welcomed with complimentary snacks, drinks and even wine after check in. And there is also a complimentary ramen supper available, which feeds our empty stomach after a whole day. The coffee and hot chocolate is also availavle 24 hours complimentary.
There is also different onsen theme available, private and public which we had tried out all. Do note on some of the rules when using the onsen.
The breakfast is very good and tasty. We had our first Japanese style breakfast and tried the local Hotou and 纳豆 as well.
Location wise is slightly outskirts from the Fujikawaguchiko station but there is shuttle bus available for transfer. However, we drived but didn't had the chance to take the shuttle bus. Parking wise a lot of spaces available so that's not a worry.
Ultimately, the best of the best is the Mount Fuji voew from our balcony and there is also onsen available in the room.
Overall, we had a very good stay and would recommend for anyone who would like a good and comfortable stay. 5 star service.
Great
497 reviews
9.2/10
Price from
PHP 9,875
per night
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With a stay at Hotel Regina Kawaguchiko in Fujikawaguchiko, you'll be within a 5-minute drive of Fuji-Hakone-Izu National Park and Kawaguchiko Stellar Theater. This hotel is 1.1 mi (1.7 km) from Fuji-Q Highland and 1.6 mi (2.6 km) from Mt. Fuji Panoramic Ropeway.
Take advantage of recreation opportunities such as hot springs, or other amenities including complimentary wireless internet access and a banquet hall. Guests can get around on the complimentary shuttle, which operates within 2.1 kilometers.
At Hotel Regina Kawaguchiko, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 7 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Treat yourself to a stay in one of the 73 individually furnished guestrooms, featuring indoor private hot tubs and flat-screen televisions. Rooms have private lanais. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and desks, and you can also request irons/ironing boards.
GGuest User2025.03.08
Excellent hotel for families. We enjoyed our stay here. This place was top-notch with cleanliness, modern western style rooms which was very roomy for our family, bathroom was amazing filled with amenities and most of all, have a nice view of Mount Fuji if the room is facing it. There was a relaxing onsen (hot springs) which was much needed after a long day. This place is perfectly located in Kawaguchiko and close to all the convenience stores, restaurants, various stores, and tourist spots. We were in town to visit Fujiten Snow Resort and this hotel was nearby by car (approximately 20 minutes). Since we have been living in Japan, this is by far the best hotel we have stayed at. Highly recommend for one visiting Kawaguchiko. Thank you!
Address: 3281‑1 Katsuyama, Fujikawaguchiko, Yamanashi.
Notice: Outside food and BBQ ingredients are not allowed. For meal add-ons, please contact us at least 3 days in advance.
Glamping Villa Hanz offers a thoughtfully curated blend of wilderness and culture—designed to inspire, energize, and reconnect you with the essence of the outdoors. Nestled in a forest near Lake Kawaguchi at the foot of Mt. Fuji, just 90 minutes from Tokyo by car. Free parking is available. Nearest station: Kawaguchiko Station
Room Types:
VILLA: Cozy cabins with twin beds, loft space (queen or sofa bed), fireplace, and jacuzzi.
PAO: Luxury tents with private bathrooms. Enjoy authentic camping with fire and BBQ.
GUEST HOUSE: Renovated 100-year-old house, ideal for groups (up to 10 guests).
Outdoor barrel sauna and private onsen available (onsen for VILLA & GUEST HOUSE guests only, reservation required. Closed in winter due to freezing.)
AAnonymous User2024.11.17
I stayed overnight at Glamping Villa Hanz Kawaguchiko and it was an unforgettable experience. The villa offered the perfect blend of luxury and nature, with stunning views of Mount Fuji in the background. The tent was spacious, stylishly furnished, and equipped with modern amenities for a comfortable stay. The outdoor barbecue setup made for a fun and delicious dinner under the stars. The staff were friendly and accommodating, ensuring we had everything we needed. Waking up to the view of the mountain and the fresh air was truly refreshing. If you’re looking for a unique and cozy glamping experience near Kawaguchiko, this is the place to be.
If you need meals, please choose a meal plan when making a reservation.
Peacefully situated on the shore of Lake Kawaguchi in the scenic Mount Fuji area, Japanese-style hot spring hotel Kasuitei Ooya features rooms with stunning lake views, some boasting a private open-air bath. The hotel features a hot tub, massage treatments and karaoke rooms.
Guests can relax in indoor or outdoor public baths with lake views, or reserve a bath for private use for 50 minutes at a fee. They can unwind in the sauna or browse the large hotel shop. Free WiFi is available, and a free shuttle to/from the station is provided.
Rooms come with a terrace, a tatami (woven-straw) floor and traditional futon bedding. Some have an open-air hot spring bath with lake views, while all are fitted with an LCD TV with satellite channels, a mini-fridge and en suite bathroom facilities. A personal attendant ensures the guests' comfort.
Authentic Japanese cuisine with local ingredients can be enjoyed at the dining room, which presents a Japanese breakfast and a traditional multi-course dinner.
Ooya Kasuitei is a 5-minute drive from Kawaguchiko Station. It is an 8-minute drive to the scenic Fujikyu Highlands and a 25-minute drive away from the Morino-Nakano Suizoku-kan Aquarium. The Gotenba Premium Outlet is a 50-minute drive away.
GGuest User2025.03.15
Was assigned a lake facing room which was wonderful! There’s a small roof terrace with Mt Fuji view. Hotel also provide station pick up and dropoff. The room itself was quite small and toilet cramp, and furniture/ bedsheets are showing signs of ageing. Breakfast was a set rather than buffet style.
Hotel pick-up service is available after 11:00 a.m. Please contact the hotel upon arrival at Kawaguchiko Station.
1 conceptFujikawaguchiko Hotel boasts clean rooms and a varied dinner buffet, open in summer 2019.Good access within walking distance from Kawaguchiko Station. Please spend a moment of relaxation in the superb view of Mount Fuji from the large outdoor bath with open-air bath.2 roomsWe have 120 rooms all together with five types like Japanese-style rooms of Mt. Fuji view, and rooms with Semi-double size bed recommended for single use.Check in from 15:00Check out-10:00※ It may vary depending on the accommodation plan.Guest room amenitiesshampoo, conditioner, shaving foam, body soap, toothbrush, hair brush,Razor, face towel, bath towel, yukataRoom equipmentTV, telephone, kettle, tea bag (Japanese tea), tea container, refrigerator, safe, hairdryer, toilet with washer, slippers, air purifier with humidification function※ Since all rooms are non-smoking, please use the smoking area on each floor.※ There are rooms for disabled guests (one room). Please contact the hotel for details.※ Yukata and slippers are available in the entire building.3 Restaurant (1st floor)We welcome you in the buffet restaurant with a view of Mt. Fuji. Breakfast is pleasantly sunk through the window. For dinner, we offer over 30 varieties of colorful and healthy dishes in Japanese, Western and Chinese.business hoursBreakfast 6:30-9:30 (last order 9:00)Dinner 17:30-21:00 (last order 20:30)※ We do not have lunch business.4 public baths (1st floor)In addition to open-air baths, silk baths and carbonated spring baths are also available. Please spend a moment of relaxation while looking at Mt. Fuji.business hoursMorning 6:00 to 9:00Night 15: 00-23: 00Public bath amenitiesShampoo, conditioner, body soap, shaving foam, razor, shower cap, cotton swab, hair brush, men's cosmetics, women's cosmeticsNotes・ • A person with a tattoo can not have use a large bath.
AAnonymous User2025.01.24
Very very stunning view, waking up to mt fuji right at your window. Location wise will need to drive for the area to be accessible. Clean location with japanese style tatami. A really unique experience.
Experience an abundance of unparalleled facilities and features at Yamagishi Ryokan.Maintain seamless communication using the complimentary Wi-Fi at ryokan.Discovering Fujikawaguchiko becomes even more accessible, thanks to the shuttle amenities provided at the ryokan.For visitors traveling by automobile, complimentary parking is available.Reception assistance is offered at the ryokan featuring luggage storage.Craving relaxation? Make the most of your stay at the Yamagishi Ryokan with convenient amenities like room service and daily housekeeping at your disposal. Kindly note that smoking is prohibited in the ryokan to ensure fresher air for all visitors. For visitors wishing to smoke, designated smoking zones can be found. At Yamagishi Ryokan, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at ryokan with the knowledge that certain rooms are equipped with linen service, blackout curtains and air conditioning for your convenience.Certain rooms offer in-room amusement features such as the television for your enjoyment.In select rooms within the ryokan, a refrigerator and instant tea is available to cater to your requirements when desired. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and bathrobes for your convenience. Enjoy an entertaining evening with your fellow travelers at the ryokan's karaoke rooms.At Yamagishi Ryokan, guests can access vending machines that provide light snacks and beverages 24 hours a day.At the ryokan, discerning guests can also enjoy on-site culinary facilities like shared kitchen tailored to their preferences. During your stay at ryokan, an array of engaging activities and amenities guarantees a delightful experience. Delight in the exciting snow pursuits of winter alongside your fellow visitors, and take comfort in how effortlessly ski slopes and ski equipment rentals can be reached.Conclude your holiday experience perfectly by visiting massage before you depart. Discover the fitness amenities at ryokan to maintain your health and strength during your getaway.
AAshley2025.04.08
Lovely property in a great location. You’re slightly more off of the beaten track but the tourist bus stop is right out front of the hotel. Great being right by the lake. Amazing room, massive for just me. There’s no shower in the room just a toilet but the onsen was lovely and you can shower in there. Older property also be aware those with accessibility needs the hotel is up quite a steep slope/numerous stairs and then when inside there’s no lift so I had to carry my luggage up and anyone with mobility issues would struggle as I believe all the rooms are on the first floor and that’s after tackling the way up to the hotel. Staff were lovely, can’t comment on dinner or breakfast but a great traditional ryokan stay.
Hana no Yado Yume Fuji is a hotel located in Fujikawaguchiko. Its expansive garden offers a variety of entertainment facilities to enjoy during your stay. Firstly, there is a barbecue area in the garden where you can enjoy an outdoor grill party with family and friends. You can enjoy delicious meals while taking in the beautiful scenery. At Hana no Yado Yume Fuji, the garden is equipped with abundant entertainment facilities to ensure you won't be bored during your stay.
Hana no Yado Yume Fuji is located in Fujikawaguchiko, just 2 kilometers from the city center, within a national park, and less than a 5-minute drive from Fuji-Q Highland and Lake Kawaguchi. This golf hotel is 17.6 miles (28.3 km) from Fuji Speedway and 6.7 miles (10.8 km) from Oshino Hakkai. The hotel provides convenient transportation facilities. There is parking available on-site to ensure the safety of guests' vehicles. Additionally, taxi services are available for smooth travel to tourist destinations.
The surrounding area boasts rich natural landscapes and beautiful scenery, allowing you to admire the majestic view of Mount Fuji up close and enjoy hiking and trekking. The beautiful flowers along the lakeside and the seasonal landscapes are also major attractions. There are many hot spring areas around Fujikawaguchiko for a relaxing time.
The hotel also offers various convenient facilities. Firstly, a safety box is provided for the secure storage of guests' valuables. Wi-Fi is available in public areas, and there is a designated smoking area. Free Wi-Fi is available in all guest rooms, ensuring you can stay connected comfortably at any time. The hotel also offers luggage storage and vending machines for guests' convenience.
*Note:
■Check-in time is from 15:00 to 22:00. Check-out time is by 10:00.
■Smoking is prohibited in all rooms. Smoking is permitted only on the garden terrace of each room.
■For plans with breakfast, delivery to the room is at 7:30 or 8:30.
■As a "quiet and relaxing inn for adults," guests aged 10 and over are accepted.
In addition, our hotel does not accept groups of 4 rooms or more.
When reserving multiple rooms, we do not accept groups of 9 people or more in total.
■We sell to individual customers, and strictly refuse reservations from travel agents.
■Please enter the registered information correctly. If we are unable to contact you by email address or phone number, we may cancel your reservation.
■Regarding the view of Mt. Fuji, the selling point of our inn is not the view of Mt. Fuji from the rooms. In all rooms, power lines and neighboring houses are visible. On top of that, the rooms with a view of Mt. Fuji are the Yume Grand Twin, Standard Twin, and Standard Double. The rooms from which you cannot see Mt. Fuji are the Garden Twin and King Bedroom.
In addition, there is a great spot in the common area on the premises where you can see Mt. Fuji without any obstructions.
AAnonymous User2024.12.08
There are food vending machines and a microwave in the room, which can heat food in the room at any time.
You can see part of Mount Fuji, and the room garden is connected to other rooms, with only small railings blocking it.
With a stay at Lake Villa Kawaguchiko in Fujikawaguchiko, you'll be on the boardwalk/promenade, within a 10-minute walk of Itchiku Kubota Art Museum and Kawaguchiko Music Forest Museum. This cottage is 1.6 mi (2.5 km) from Lake Kawaguchi and 1.6 mi (2.6 km) from Torii in the Sky.
Don't miss out on recreational opportunities including a hot tub and bicycles to rent. Additional features at this cottage include complimentary wireless internet access, concierge services, and barbecue grills.
Featured amenities include luggage storage and a vending machine. Free self parking is available onsite.
Make yourself at home in one of the 12 air-conditioned rooms featuring heated floors and flat-screen televisions. Rooms have private patios. Kitchens are outfitted with full-sized refrigerators/freezers, ovens, and stovetops. Complimentary wireless internet access keeps you connected, and DVD players are provided for your entertainment.
Dd_oublej2024.09.09
The owner was really friendly and nice, gave us a thorough brief on where we could go and also the times most possible to see Mt fuji in it full 😄
He also helped us when we were stranded cos of the buses (take note bus ends early! do check timings, dont be like us)
Really enjoyed our stay there! The convenience of the red-line bus stop so near was also great.
Thank you!!
Amazing
108 reviews
9.7/10
Price from
PHP 15,204
per night
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Top 9 Premium-Hotels in Fujikawaguchiko
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"Great stay!""Great service"
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No.
2
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Hotel near Fujikawaguchiko
"Friendly host""Great food at dinner"
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No.
3
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Hotel near Fujikawaguchiko
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4
9.5/10
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Hotel near Fujikawaguchiko
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No.
5
9.3/10
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Hotel near Fujikawaguchiko
"Great food at dinner""Relaxing hot springs"
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No.
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9.2/10
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Hotel near Fujikawaguchiko
"Relaxing hot springs""Offers pick-up/drop-offs"
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No.
7
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No.
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Hotel near Fujikawaguchiko
"Great stay!""Great rooms"
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No.
9
9.3/10
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Forest Village (Fuji Premium Resort)
Hotel near Fujikawaguchiko
"Great rooms""Large rooms"
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Find the perfect stay with trusted ratings and reviews.
10.0/10
Outstanding
GGuest UserThe decoration of the room is light luxury style, very comfortable, four rooms on the second floor, each room has a single bed, a double bed, and tatami on the first floor. The dishes we bought in the supermarket are heated and eaten very affordable and comfortable. The only suggestion to the landlord, can you prepare a few bicycles? Convenient to go around.
HHsiehGraceIt is a beautiful hotel, the room was spacious with excellent lake view, wonderful service. I booked a room with breakfast. However, they also included complimentary afternoon tea from 2pm to 5 pm. And following with cocktail time from 5pm to 7pm. (Even I do not drink alcohol) Which is an amazing and surprising service to me. The food was so great that I did not need to spend money eating dinner. The environment was amazing, and I enjoyed the hot spring every night or early in the morning.
It located up the hill away from the tourist crowed. It felt like I was in another world. If you did not want to walk the hill, the texi is only 600 yen (US $4).
We enjoyed ourselves very much.
GGuest UserThe hotel is nestled in a quiet area, away from the hustle and bustle of the touristy area. We stayed 3 nights in a room facing the lake with a magnificent view of Fuji-san. A van provides shuttle service to and from Kawaguchiko station. The restaurant is not operational hence we either ate outside or bought food back from Lawson/7-11. Hotel staff were friendly and attentive, and there were Mandarin-speaking staff. We miss it very much even though we are now in Hoshino Amoriya, which speaks a lot about the Kumonoue Fuji!
TTangkwaWe stayed in 106. The house is fantastic. Very clean and new. The host prepared everything we need. The house has a mountain Fuji on the rooftop. But the hotel located with a small road. The driver must be very careful to drive.
GGuest UserThe location is excellent. The hotel front desk has Chinese service and provides station pick-up and drop-off services. The facilities and breakfast are average, but the price is moderate. After all, there are high-priced hotels next door.
GGuest UserThe hotel is a 7-minute drive from Lake Kawaguchi. There is a parking lot, or you can go to the Lake Kawaguchi Information Center to ask for help from the staff and call the hotel to send a hotel car to pick you up. It will arrive within 10 days, which is very convenient. The hotel runs a bus to Kawaguchiko Station every half hour from 8 a.m. to 11 a.m. When you come back, you can call them back to the hotel as before, which is very considerate. The breakfast and dinner meals are exquisite and delicious, and a separate room is prepared for dinner, where you can enjoy the delicious food slowly, which is full of style. We booked for three days and two nights, and their breakfast and dinner for two days were not enough, which surprised us. The hot spring hotel has a basement bath and an open-air hot spring on the fifth floor. Personally, I always like the open air, without the feeling of being baked, and they have an open-air hot spring where you can watch Mount Fuji and soak in the hot spring. It is very enjoyable! In addition, the hotel has a paid hot spring, and you can soak in the hot spring of Mount Fuji within half an hour. Most of the staff are polite, but not everyone at the front desk understands English. The only strange thing is that trip.com has already charged the full fee, but when I checked out, the front desk asked me to pay the full fee again. I gave the online bank statement to prove that the full fee was paid, and they spent a lot of time calling trip.com. . It turned out that the previous fee was a deposit, and we had to pay the hotel again. After 7 to 14 days, trip.com would refund the full deposit fee. I personally think this is a bit redundant. Other hotels do not need this procedure when booking through trip.com. The front desk requires She felt a little reluctant to call trip.com for us, as if we were troubling her, which made me feel that the hotel had deducted points.
GGuest UserThe room is large and the bed is a capsule hotel type. It can accommodate up to 10 people. It is suitable for friends traveling together. But it is a bit far from Kawaguchiko Station. There are convenience stores and supermarkets nearby. It is quite convenient. There is a kitchen for cooking. The scenery is very good under Mount Fuji.
GGuest UserThe hotel is an old resort hotel. The rooms are very old. Except for the lobby and the new activity room, there is an old building smell everywhere. There is only one shuttle bus from the station. If you don't contact all parties, you may have to spend 9,000 yen to take a taxi to arrive.
I booked a two-bed room with a coffee table, but after arriving, I was only given a three-bed disabled-friendly room. After insisting on negotiating, I was given a room booked for one day. The next day, I changed to a two-bed disabled-friendly room. I basically didn't use that bathroom. The faucet on the sink was actually inductive. It was troublesome to use water for brushing teeth. Speechless! The toilet was not covered, and it flushed automatically when people shook it. Attached pictures.
Thanks to the hotel Yorkee for helping to coordinate and arrange additional pick-up, otherwise...
Breakfast and dinner are included, and the price is reasonable. Free power-assisted bicycles are very pleasant to ride around the lake. Friends who like hiking are also a good choice.
If you don't encounter a large group on weekends, you should really experience the beauty of a resort hotel. Looking at the bus at the door, can you imagine a crowded restaurant! ?
GgmpdThere is also a sauna, so it was great for large groups to stay.
I think the sauna can only fit 4.5 people.
If you drive there is a Don Quijote nearby, so I recommend it!
GGuest User5 people travel, so satisfied
Facilities: complete, there are free bicycles to ride to the attractions very local
Hygienic: very new, clean and tidy
Environment: The bedding is comfortable and you can see Mount Fuji 🗻 Perfect
Service: You can make an appointment for the shuttle bus, and the service is very satisfactory until the appointment is full.