Find 4-Star Hotels in Alexandria

"The hotel environment is good, on the edge of the Mediterranean Sea, and you can enjoy the beautiful scenery of the Mediterranean Sea from the window. The room is clean and tidy, and the area is relatively small. The windows are not soundproof, and the traffic is very heavy, which is a bit noisy. I basically ate in the hotel restaurant, because it is basically impossible to cross the road to the opposite restaurant. The cars are fast and dense, and you can't get through even if you are strong. The hotel has valet parking service, which is quite friendly."

"I had a great experience staying at this hotel! First of all, the hotel is in a very good location, with a peaceful and beautiful environment and convenient travel. The reception staff at the front desk were warm and friendly, and the check-in process was quick and efficient, which made me feel very welcome. The room was spacious and bright, well-equipped, and the bed was comfortable, which ensured that I could enjoy a good sleep every night. I especially liked the view from the room, which was really refreshing. The hotel's catering service was also excellent, with a rich variety of breakfasts and unique flavors, and every meal made me linger. I especially recommend their buffet, which is fresh and delicious and definitely worth a try. In addition, the hotel's gym and swimming pool facilities are also very complete, allowing me to keep exercising while traveling. Overall, I was very satisfied with this stay and I sincerely recommend it to everyone! I will definitely visit this hotel again."

"I have extreme dissatisfaction and concern regarding a series of deeply unprofessional actions and significant mismanagement by the front desk manager, Bassant, during my recent stay at Paradise Inn from 27 June 2025 to 28 June 2025. My group consisted of four friends (A, B, C, and D) across three booked rooms. The core issues are as follows: 1. Misleading Information Regarding Sea-View Room Availability: Upon our check-in, my friend (A) and I (B) requested to upgrade our twin-bedded, city-view room to a sea-view room, offering to pay any price difference. We were explicitly informed by the Front Desk Manager, Bassant, that all sea-view rooms were fully booked and an upgrade was impossible. However, to our astonishment, our friend D, who arrived later, successfully booked and checked into a sea-view, queen-bedded room through Trip.com on the very same day we were told no such rooms were available. This direct contradiction is highly concerning and suggests a deliberate misrepresentation of facts. 2. Chaotic and Incorrect Room Assignment: Despite our original booking being for a city-view room (my booking) and D's new booking being for a sea-view room, the staff incorrectly assigned my room (A & B) to a sea-view, twin-bedded room, while D, who had booked a sea-view room, was assigned a city-view, queen-bedded room. This was a clear and significant operational error, leading to unnecessary confusion and inconvenience. 3. Unacceptable Behavior and Blame-Shifting by Manager Bassant: When we brought these room assignment discrepancies to the attention of Front Desk Manager Bassant, instead of acknowledging the hotel's mistake or apologizing, she shockingly stated that ”the guest on this order (A & B) took the new order's (D's) sea-view room.” This attempt to blame guests, coupled with a complete refusal to admit fault and offer an apology, is utterly unprofessional and unacceptable. Her behavior was dismissive, dishonest, and actively attempted to create conflict among guests. 4. Ineffective Complaint Handling - ”Complaint Unreachable”: Subsequent to the issues, I attempted to escalate my concerns to hotel staff. However, the complaint process effectively ended at Front Desk Manager Bassant's level, with her ultimate feedback being that ”the guest is not telling the truth.” This indicates a severe flaw in their internal complaint resolution mechanism, where the very individual responsible for the issues is also the sole arbiter of the complaint, leading to an obvious lack of impartiality and accountability. 5. The entire experience – from the initial misleading information about room availability, to the erroneous room allocation, and the subsequent appalling communication and complaint handling – profoundly reflects deficiencies in their front desk operations' professionalism and integrity. Front Desk Manager Bassant's conduct was not only unhelpful and dismissive but demonstrably dishonest and divisive."

"It is heritage hotel with history dated back almost 100 years, and stayed by famous people in the past such as Winston Churchill and Elvis Presley. Located centrally and easily accessible to most of the key attractions in Alexandria. Highly recommended place to stay."

"Breakfast is served in the style of a local hotel, and you can think of it as a 3.5-star rather than an old 4-star. Cigarettes are required in the lobby hahaha But I don't want to go there again next time. Perhaps all the rooms have a sea view, but it would be better to get a room with a balcony, which has the greatest strength."

"The hotel is perfect in terms of price and location, you are 2 Minutes walk from the Sea, alot of options around but it takes time for check-in, check-out Breakfast is simple but good WIFI is not okay in Rooms"

"The location and service were perfect. The room was also nice, but our shower room was barely able to drain the water, meaning it flooded almost immediately. Besides that everything was great."

"The hotel has great potential and a wonderful location, which could make it an excellent option for travelers visiting Alexandria. It offers good value for money in theory, but unfortunately, the current management does not fully reflect this potential. Some aspects of service need significant improvement — starting from the reception and housekeeping to the kitchen and café plus an operating free wifi. The staff seem to be doing their best, but they clearly need stronger professional guidance and management oversight to meet the standards expected from a hotel in such a prime location. During my stay, parts of the hotel were under renovation, and the construction work caused some disturbance throughout the day. While it’s understandable that improvements require time, better scheduling or communication with guests would have made the experience more comfortable. Overall, the hotel could become a top choice in Alexandria with proper management and attention to guest comfort. I truly hope the owners invest in professional leadership to make the most of this great property."