"The staff is very friendly and nice! They are helpful and the front desk is 24/7!"

"First time staying in a Holiday Inn, and it was a fairly positive experience. The room was very clean and the attention to detail was good- but the hotel felt outdated, which is a shame. Very peaceful night's sleep with very comfortable beds. Staff were pleasant and helpful."

"Great price for a great place. Our room was spotless. The reception is at the restaurant, so be sure to get what you want before they close at 11pm."

"Excellent hotel, good location near the station and football ground. Nice room and great bar which was open late which was handy as we celebrated a very rare Saints win🤪👏👏 Only slight criticism was the breakfast was a bit expensive at £18. Would definitely stay again"

"Situated very close to Ipswich train station. A very warm welcome by the owner. My room was at the front and there is a bit of train noise, but this didn't bother me. The room was spotless and very neatly presented. The shared bathroom seemed clean too."

"The hotel is just on the outskirts of Ipswich. The staff are very welcoming, and extremely helpful. The rooms are of a good size and very clean. The housekeeping staff cleaned our room every morning after we had gone out, which was excellent. The restaurant food is of a very high standard and there is a good choice including vegetarian options. In the bar area where it is of a relaxed nature, you can order food from the bar menu or the restaurant menu. Either way, nothing is ever too much trouble. The swimming pool, sauna and steam room are a must. My husband used the gym which was of an average size and then would come down to the pool area for a jacuzzi. Although they have the spa treatment available, I can't really comment as I didn't use the facility. If you want a relaxing time or want to visit the seaside, Felixstowe is only a 30minute drive away. There are also many National Trust houses to visit. This the second time we have been to the Belstead Hotel and I can honestly say we will be visiting it again."

"The room smelled horrible. The bed was uncomfortable and the light in the room was terrible. The size of the room is large. The restaurant was good but the breakfast was poor. He needs a renovation"

"It was excellent. In the middle of a heatwave we had an extremely cool room which needed no fans. We are more than happy to have another break there"

"Never stayed at a Novotel before but would certainly do so in future. Very comfortable hotel and convenient location. Really good breakfast, sausages really special! Good that I could leave my bag for a while on my departure day. My only slight quibble was that entrance wasn't perhaps prominent enough for pedestrians with luggage."

"The room is in a good location,my main issue was entering a bare room,there is basically just a bed and a TV near the ceiling. If they state this on the website then it wouldn't be such a shock when you arrive.I do not understand why there is not at least a table to put personal belongings on .Everything was just dumped on the floor for 2 days it was pretty weird .The bathroom had nothing but a toilet, shower and tiny fingertip sink,toiletries had to be left in the bedroom as no shelf or anything to put them on ."