Spa Hotels in Dusseldorf

The room was luxurious and high-end, and I was very satisfied with my stay!

First impressions were reasonable, but during our first morning at the hotel, everything soon went downhill. From 8am till around 4pm there were two separate 'evacuations' into the hotel lobby with fire and police services being called both times. After the first evacuation, we went into town, came back 4 hours later, only for the whole hotel to be evacuated again!! Hotel staff were short tempered and nasty, bluntly barking at us to evacuate with hours going by until they finally told us there'd been a water leak. An emergency situation is understandable and I'm not bothered about that event, but the staff's handling of it was utterly poor. A question about needing to return to a hotel room, after several hours of waiting, to collect an inhaler for asthma, was met with grossly insensitive jokes about secretly taking ecstasy and then we were ignored. This whole ordeal largely amounted to the hot water being switched off, which then remained off for several days. One staff member teased we would get 'freebies' from the hotel as a gesture of goodwill for the inconvenience; this did not happen. The main hotel lifts became unusable and after being instructed to use the service lifts instead, a bartender charged towards us screaming and being unbelievably hostile, refusing to let us pass or listen to what other hotel staff had literally just informed us to do. His behaviour was diabolical, but he made no apologies for himself and excused himself from the conversation. It was outrageous seeing the entire hotel be displaced in such a clunky and slapdash way. Most of the hotel staf were rude, blunt and pompous. One single receptionist was polite and friendly, and that was the woman who checked us out. Every three or four hours someone was knocking at our door or entering our room for cleaning purposes; we could scarcely relax. We've never felt so harassed in a hotel. The hotel cups provided were barely fit for a gobful of drink and they even took away our only spoon to stir our drinks. The sanitisation standards of the hotel were inadequate, failing to provide basic antibacterial or hand soaps in rooms; I had to use a face soap to wash my hands and the red seating between the lobby and bar was heavily stained with black marks. The restaurant always seemed closed, tha bar never had more than three tables with customers, the bar layout was so cramped that I banged my leg trying to take a seat and the entire hotel decor was dreary and miserable. Most of the TV channels didn't work either. I think the only positives were having a free apple from the bowl in reception every day and ultimately leaving the hotel forever!

Very good location and easy to arrival and park your car, the reception employees are very friendly and helpful, the room was very nice and clean, nice view on the garden, near the brand shops and the old town and close to the nice garden for walking.

Located in the port area of ​​Düsseldorf, it is not very close to the city. It takes about 25 minutes to reach the city by public transportation. The various services during the stay were satisfactory. There was nothing amazing, but there was no problem. The room has a separate dressing table partition, so the rest area is not large, which is a problem. The snacks in the lounge of the executive room I booked were delicious, which was a highlight. Overall, considering the price of the hotel in Germany, it is cost-effective.

The location of the hotel is very good, almost at the airport. Since it was an early flight, I was allowed to check in early at the front desk. I personally think the price is a bit expensive, haha

Will come over again another three years for the K-Fairl.

The Melia Hotel has deeply disappointed me and I cannot emphasize enough how much I despise this kind of unprofessional behavior. If such treatment were to happen in America, it would be unimaginable and would have immediate consequences. The observations I made at the hotel were anything but fair and friendly. It was clear that the staff was not only dishonest, but also intentionally trying to deceive the guests. This is unacceptable in any way, and I can only hope that the hotel is aware of the consequences. In the future, I will definitely avoid the Melia Hotel as well as all other hotels in this chain. There are so many other alternatives that care for their guests and maintain an authentic relationship with them. An institution like Melia should not be supported if they practice such tactics. There are truly better options that deserve to be supported.

Had a great 3 nights stay on 25 Hours Dusseldorf . On the positive: Great service, from the welcoming all the way all the staff we came across. i normally don't book breakfast when traveling for leisure as I like to explore local foods, so have no opinion on the breakfast but the little coffee stand inside the hotel has what could arguably could be the best coffee in Dusseldorf. Yes, rooms are not huge but comfortable enough, nice mini fridge with consumables for free and most important: Was very clean.

location is A+. 2 minuite walk to the Heinrich underground station which takes you straight to the Messe. Hotel is nice. strange layout but its a medieval building so its part of the charm. Front desk leaves much to desire for a 5 star hotel. the room is ok. was given room 131. mattress was collapsed and definitely not commercial 5 star hotel standard.felt more of a foam cushion than a mattress with just 10 cm height of cushioning. i am 1.87 mtrs height and 110kgs. the mattress went concave when i lied down and my upper back muscles namely rhomboids and lats felt it badly in the morning. Advised the front desk who replied nothing can be done because all mattresses are like that. i don't insist or complain further if i am refused or rejected the first time i ask. on my checkout i advised front desk whose manager was present and i advised i was very happy with location but not with bed. i had no reply from her and she moved away stating in awe that no one had such an issue. on a positive note the breakfast operators who were very attentive and courteous at all times. for 950 euros for 3 nights i think they are very lacking in not being able to provide the basic hotel service of a good nights rest.

I’ve stayed at many Marriott Courtyard properties over the years, and this is undoubtedly the nicest version of this Marriott brand that I’ve ever stayed at. The hotel feels more like a Marriott than a Courtyard, with a nice bar and restaurant and outstanding service. The location in the harbor area offers a nice setting with views of the Rhine River and ample dining options. It’s also an easy walk to the Old Town area, where we visited the Düsseldorf Christmas markets. A special shout out to the staff, particularly Kevin and Jessica who helped make our stay particularly enjoyable. If we’re in Düsseldorf again, we’ll definitely stay here.