Read genuine traveler ratings & reviews to find your perfect stay.
Posted onMar 19, 2026
Gürkan Özen
We stayed at this hotel for two nights, and unfortunately, our experience was quite disappointing.
On the first day, the air conditioner in our room was not working. We reported the issue to the reception in the evening, but were told that there were no available rooms. What was more concerning than the problem itself was the indifferent attitude of the reception staff. They showed no empathy, did not apologize, and simply stated that housekeeping had not reported the issue, asking us what they could do.
To ensure the issue would be addressed, I personally reminded them again and provided our room number. I’m glad I did, because it later became clear that no record of our complaint had been made.
That evening, assuming the issue had been resolved, we returned to our room only to find that the air conditioner was still not working. When we reported it again, we received the same standard response: “There are no available rooms.” It felt repetitive and unhelpful, as if no real effort was being made to resolve the situation.
Since it was already late and our last night, we had little choice. Fortunately, a staff member named Fadi from the bar came to assist us. He checked the electrical panel, reset the fuses, and managed to get the air conditioner working. I would like to sincerely thank him for his initiative and helpfulness. Unlike the reception staff, he also proactively suggested a room change if needed.
Additionally, as we were leaving the hotel, we met Ms. Derya from the reception. We explained the situation to her, and she kindly apologized for what had happened. I would like to thank her as well for her understanding and professional attitude.
In summary, this hotel leaves guests to handle issues on their own unless they happen to encounter a helpful staff member. The experience feels inconsistent and unreliable, which is not what one expects from a hotel stay.
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Price per night from:BRL 524
Posted onJun 28, 2026
SSR99Fuss free check-ins and can’t complain about the rooms - it was sufficient. They do offer earlier breakfast hours (4am onwards) but I did not take them so I don’t know how it is this might be helpful for those going for early flights! Location is near the airport but far from everything else tho it is a small city after all. Quite affordable option nonetheless and had a smooth check-in experience.
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Price per night from:BRL 436
Posted onJun 30, 2026|Tribe Essential Focus
Guest User
My stay at TRIBE Düsseldorf was excellent overall. The hotel has a modern and fresh style, and the public areas are very well-designed. While the room wasn't huge, it was well-planned, clean, and tidy, with a comfortable bed that ensured a good night's sleep. The hotel's location is very convenient; it's within walking distance to the train station and city center, and there are restaurants, supermarkets, and shops nearby, making it very practical. The staff were friendly and efficient during both check-in and check-out. Although the facilities aren't extensive, they are well-maintained and suitable for business travelers and short stays. All in all, it offers good value for money and is a recommendable design hotel. I would definitely consider staying here again on my next visit to Düsseldorf.
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Price per night from:BRL 385
Posted onApr 26, 2026|Superior Double Garden View
BaOoO
Comfortable and welcoming hotel with a friendly, helpful staff who make you feel at ease from the moment you arrive. The location is excellent—conveniently situated for exploring the area, with easy access to nearby attractions, restaurants, and transport links. The rooms are clean and well-maintained, offering a relaxing and comfortable stay. Breakfast is varied and tasty, with fresh options to start the day well. Overall, a pleasant experience and a great choice for both short and longer stays.
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Price per night from:BRL 402
Posted onJan 25, 2024|Business Plus Single Room
Kenneth Camillerilocation is A+. 2 minuite walk to the Heinrich underground station which takes you straight to the Messe. Hotel is nice. strange layout but its a medieval building so its part of the charm. Front desk leaves much to desire for a 5 star hotel. the room is ok. was given room 131. mattress was collapsed and definitely not commercial 5 star hotel standard.felt more of a foam cushion than a mattress with just 10 cm height of cushioning. i am 1.87 mtrs height and 110kgs. the mattress went concave when i lied down and my upper back muscles namely rhomboids and lats felt it badly in the morning. Advised the front desk who replied nothing can be done because all mattresses are like that. i don't insist or complain further if i am refused or rejected the first time i ask. on my checkout i advised front desk whose manager was present and i advised i was very happy with location but not with bed. i had no reply from her and she moved away stating in awe that no one had such an issue. on a positive note the breakfast operators who were very attentive and courteous at all times. for 950 euros for 3 nights i think they are very lacking in not being able to provide the basic hotel service of a good nights rest.
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Price per night from:BRL 811
Posted onDec 17, 2025
Guest User
The hotel location is very close to the train station. Tis hotel also very convenient where it serounded by few restaurants as well as grocery stores. Definitely I will stay here again if I visit to dusseldorf.
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Price per night from:BRL 355
Posted onJun 28, 2026
MaikaixiabeibeiThe service and ambiance were pretty good, but the facilities are showing their age! These past few days, Europe has been experiencing a heatwave, and the AC in my room was completely dead. With temperatures hitting 40 degrees, the room felt like a sauna... 😥😥😥 Even though the hotel staff did their best and brought in a fan, for a 4-star chain hotel, paying attention to heating and cooling systems should be a basic requirement, right? I'm really disappointed with my stay this time around!
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Price per night from:BRL 385
Posted onAug 10, 2026|Standard Room
coockook뒤셀도르프를 일년에 3번은 가게되는데 벌써 3번째 숙박을 하게되었습니다. 해당 호텔에서 제공하는 전기차 충전 혜택과 친절한 안내에 대한 부분이 가장 마음에 듭니다. 또한 지난번 숙박시 호텔 리셉션에 있었던 동유럽 계열의 여자분께선 상당히 불친절했었는데 이번 호텔 방문했을때는 해당 직원이 없었고, 친절한 남성분들이 계셔서 안내를 잘해주셔서 감사했습니다. 올겨울에 한번더 가야할 일이 있어서 다시 들를 예정이며, 앞으로 뒤셀도르프 숙박시에는 해당 호텔만 방문할 것입니다.
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Price per night from:BRL 449
Posted onJul 24, 2018
ZHENGRONGThe breakfast at the hotel is very good, I like it very much, the variety is good, the taste is good. My room was found to have obvious stains on the bed at the night of check-in. Due to the late time, I can only deal with it sloppyly. Serve the little brother, and he said that he immediately handled all the room hygiene, which is very satisfactory.
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Price per night from:BRL 475
Posted onDec 27, 2025
Sallyjing
房間雖小,但是非常温馨,衞生特別好,感覺到對細節的處理非常到位。離杜塞市中心很近,交通方便。我們在平安夜入住,自助辦理入住也很方便。酒店停車場10歐一天。
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Price per night from:BRL 263