Oakwood Suites La Maison Jakarta

Oakwood Suites La Maison Jakarta Reviews

Oakwood Suites La Maison Jakarta

Jl. Barito II No.56, RT.4/RW.4, Kramat Pela, Kec. Kby, Kebayoran Baru, South Jakarta, Jakarta, Special Capital Region of Jakarta, 12130, IndonesiaSee Hotel Details
Oakwood Suites La Maison Jakarta
Oakwood Suites La Maison JakartaOakwood Suites La Maison JakartaOakwood Suites La Maison Jakarta
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1 night

Guest Reviews

9.4/10
Amazing
58 review
Verified reviews
Location9.5
Amenities9.3
Service9.5
Cleanliness9.5
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All reviews(58)
Positive reviews(51)
Reviews with photos/video(8)
Negative reviews(2)
Christopher
2 Bedroom Executive
Stayed in Apr 2024
Business traveler
2 review
6.0/10
Posted on May 22, 2024
Room Amenities : No hairdryer. No bedside power sockets. Bathroom : No hand/face towels. Shower area dirty. TV : English language News channels all keep freezing. Nearby : No 24 hour convenience stores nearby..
Sumon Chakraborty
One-Bedroom Executive Room
Stayed in Jan 2025
Solo traveler
29 review
10/10
Outstanding
Posted on Mar 16, 2025
Good place and nice stay
Guest User
2 Bedroom Executive
Stayed in May 2023
Business traveler
9 review
5.0/10
Posted on Jun 25, 2023
amenities like slippers are missing in 1 room. hairdryer is missing in 2 rooms. When I called housekeeping to send hairdryer, they took 30mins and still did not arrive. I kept calling & they keep saying they're coming, but actually they cannot find any hairdryer. eventually I nearly late for my flight.
Response from Property: Dear Our Valued Guest,Warmest Greeting From Oakwood Suites La Maison JakartaOn behalf of our entire team, I would like to apologize for not exceeding your expectations.Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Please be assured that your feedback has been passed on to the related department teams for their necessary actions I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Christian JacobGeneral Manager
Guest User
2 Bedroom Executive
Stayed in Jan 2023
Family
1 review
7.5/10
Posted on Feb 27, 2023
The master bedroom toilet has strong sewage smell. Housekeeping took action but the smell still persisted.
Response from Property: Dear Our Valued GuestWarmest Greeting From Oakwood Suites La Maison JakartaOn behalf of our entire team, I would like to apologize for not exceeding your expectations.Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Please be assured that your feedback has been passed on to the related department teams for their necessary actionsI hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Christian JacobGeneral Manager
Rika Juliana
3 Bedroom Executive
Stayed in Dec 2022
Family
18 review
6.0/10
Posted on Feb 19, 2023
I didn’t feel the apartment was well organized and prepared for us. I had booked and paid in advance for 6 people but amenities, facilities (hairdryer and wifi not existing) and breakfast was served for 3 people. I just don’t like to keep asking front desk for things. Maybe if the space were not ready that day better to cancel my booking.
Response from Property: Dear Ms. Rika JulianaWarmest Greeting From Oakwood Suites La Maison JakartaThank you for reviewing your recent stay at our Hotel. We value your feedback as it helps us to focus on what is important to our guests.I do apologize for your unexpected experience, and I will take this up with the Team to find out where the flaws occurred and avoid this in the future to give our guests a better experience. Please be assured that your feedback has been passed on to the related department teams for their necessary actionsMy team and I hope you would be able to give us the opportunity to welcome you back.Sincerely,Christian JacobGeneral Manager
Chuleung
1 Bedroom Executive
Stayed in Jan 2023
Solo traveler
1 review
10/10
Outstanding
Posted on Feb 11, 2023
Facility looks good by the way breakfast was not good.
Response from Property: Dear Mr. ChuleungWarmest Greeting From Oakwood Suites La Maison JakartaThank you very much for taking the time to review your recent stay with us. I am delighted to hear that you had a good experience with our service and I will be sure to pass on your compliments to our associates so that they may be recognized for their efforts.And Regarding the breakfast On behalf of our entire team, I would like to apologize for not exceeding your expectations.Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We look forward to welcoming you back in the near future.Sincerely,Christian JacobGeneral Manager
keizo inc
2 Bedroom Executive
Stayed in Jul 2022
Family
1 review
10/10
Outstanding
Posted on Sep 24, 2022
Gggggggg
Response from Property: Dear Our Valued GuestWarmest Greeting From Oakwood Suites La Maison JakartaThank you very much for taking the time to review your recent stay with us. I am delighted to hear that you had a fantastic experience with us and I will be sure to pass on your compliments to our associates so that they may be recognized for their efforts.We look forward to welcoming you back in the near future.Sincerely,Christian JacobGeneral Manager
HODAKA
One-Bedroom Executive Room
Stayed in Apr 2025
Solo traveler
1 review
9.5/10
Amazing
Posted on May 28, 2025
I had a comfortable stay in a spacious room. There was a water server, which was helpful. There was no hair dryer, but I called to request one and they delivered it right away, which was very helpful. I would like to use it again.
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Anonymous User
One-Bedroom Executive Room
Stayed in Mar 2025
Business traveler
113 review
8.0/10
Very Good
Posted on May 9, 2025
Comfortable and happy and fun to stay here again. The staff is very friendly, very helpful and the check in and check out process is fast
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Kaaayyy
2 Bedroom Executive
Stayed in Nov 2022
Family
6 review
10/10
Outstanding
Posted on Jan 1, 2023
+ private elevator + very complete cooking utensils, basically everything is complete, just bring clothes. + quality luxury furniture + very good service - no minus
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Response from Property: Sincerely _GG431569****, Warm Greetings from Oakwood Suites La Maison Jakarta Thank you very much for the positive review given to us. We are very happy that you had a pleasant experience during your stay. Once again, thank you for this positive review. We hope to serve you again in the near future. Best regards, Christian Jacob General Manager
Guest User
One-Bedroom Executive Room
Stayed in Feb 2024
Business traveler
10 review
10/10
Outstanding
Posted on Mar 11, 2024
very good
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Cahyani Putri W
Stayed in May 2025
Family
10/10
Outstanding
Posted on Jun 15, 2025
The location is strategic with culinary block M and Jalan Barito. Also close to Ayodya and Langsat parks. Stay in the executive 2 bedroom type, the kids are happy because there are children's tents and kid hampers. Kitchen equipment can cook, the swimming pool is beautiful infinity pool, there is a kids playground and gym. Perfect for school holidays who want to find a calm and exclusive atmosphere.
6/7
Response from Property: Dear Mrs. Cahyani Putri W Warmest Greetings from Oakwood Suites La Maison Jakarta Thank you very much for taking the time to review your recent visit with us. We are glad to hear that you had a great experience with us, please allow me to pass on your comments and review to our team and management in order to motivate and encourage us in further improving our service quality. We look forward to welcoming you back with us, and let us warmly welcome you to Oakwood La Maison Jakarta. Thank you. Sincerely, General Manager Oakwood Suites La Maison Jakarta
Guest User
Stayed in Jul 2025
Other
10/10
Outstanding
Posted on Aug 1, 2025
good service and facility, design elegant, room clean, good choice to staycation in here. fun and quiet. thanks for the service
Guest User
Stayed in Jul 2025
Other
10/10
Outstanding
Posted on Aug 1, 2025
stay 1 night for my birthday. room was nice, clean, smell good, also their staff is really helpful.. will be back stay in oakwood suite la maison for sure.
Guest User
Stayed in Jun 2025
Other
10/10
Outstanding
Posted on Jul 15, 2025
Very good service. Nice place and good view. Very recomended for us. Free parking and near by town center. The room are so cold