Seercuo International Hotel

Seercuo International Hotel Reviews

Seercuo International Hotel

Opposite to the cableway, Huanglong Scenic Area, Songpan, Sichuan, 623300, ChinaView Hotel Details
Seercuo International Hotel
Seercuo International HotelSeercuo International HotelSeercuo International Hotel
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Seercuo International Hotel Guest Reviews

4.5/5
Good
949 review
Verified reviews
Location4.6
Amenities4.3
Service4.5
Cleanliness4.5
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All reviews(949)
Positive reviews(899)
Reviews with photos/video(209)
Convenient location(254)
Close to scenic area(126)
Tasty food(77)
Friendly front desk staff(68)
Tasty restaurant(41)
Poor air conditioning(31)
Luxurious(12)
Negative reviews(50)
KEK KANG
B Suite
Stayed in Jul 2024
Couples
19 review
3.0/5
Posted on Sep 13, 2024
One of the worst “resort” that I have ever stayed. I booked a “business suite” and was given one that has a small window facing an outer wall! After complaining about it I was moved to another suite with a slightly better window view. The “resort” is in bad condition and disrepair. It is dated and deserted! The only restaurant in the resort stopped serving at 9:30 pm and there were no other restaurants around unless you have access to a car. Taxis are almost non existent at this resort. The breakfast served in the resort restaurant was horrible. It was worst than those served in some high school cafeterias ! Coffee was cold and flat. Utensils were wet and unclean. Meituan does not deliver to this resort. The only plus for this resort is its proximity to the cable car to Huang Long Scenic area. The resort staff did try their best to service the customers though. Do NOT stay in this resort!!!!
Response from Property: Dear guest, thank you for staying at Sercuo International Hotel. We are very grateful for your affirmation of our service. We are deeply sorry for not bringing you a good stay experience. We have collected and compiled your opinions and reported them to the leadership. wish you a happy life
sg-girl
Deluxe Standard Room
Stayed in Oct 2024
Couples
25 review
1.5/5
Posted on Nov 6, 2024
Booked cause near ropeway. Front desk is very unfriendly. Most facilities are locked up. Eg the billard room gym all locked up. They only on the heater between 5.30pm to 11.30pm. And the heater is not hot. At around midnight, I can't sleep due to the cold -5 degrees. I was hoping to get a few beers to drink ourselves to sleep. Call the receptionist and housekeeping. No one answered. Went down to front desk, and it was pitch dark. No one was there. Called housekeeping afew more times. Finally!!! Some unfriendly person answered. No beer available!!!! U called urself a hotel! Worst stay ever. This one top the list!
Response from Property: Dear guest, thank you for staying at Sercuo International Hotel. We are sorry that we could not bring you a pleasant stay experience. Your feedback has been received. Hope you feel warm and comfortable every moment in the hotel.
Treesuda
Deluxe Standard Room (Special promotion)
Stayed in Sep 2024
Couples
4 review
4.5/5
Great
Posted on Oct 28, 2024
Location is everything. Five minutes walk to cable car station. The down side is this hotel is very cold even we turned on the heater.
Response from Property: 尊敬的賓客您好,感謝您入住瑟爾嵯國際大酒店,非常感激您的肯定。您的反饋已收到。希望您在酒店的每一刻都感到温馨和舒適。
Anonymous User
Deluxe Standard Room (Special promotion)
Stayed in Oct 2024
Family
5 review
5.0/5
Outstanding
Posted on Nov 17, 2024
Very convenient ! Provide tour bus ticket for Huanglong park which is really helpful.
Response from Property: 尊敬的賓客您好,感謝您入住瑟爾嵯國際大酒店,也感謝您對我們的肯定,希望您在酒店的每一刻都感到温馨和舒適。
OngJimmy
Deluxe Standard Room (Special promotion)
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 28, 2024
Everything is fine we got an upgrade due to 23rd floor aircon is not cold. Thank you we will come back again 😊
Response from Property: 尊敬的賓客您好,感謝您入住瑟爾嵯國際大酒店,非常感激您的肯定。希望您在酒店的每一刻都感到温馨和舒適。
Guest User
Deluxe Standard Room (Special promotion)
Stayed in Aug 2024
Couples
6 review
2.5/5
Posted on Sep 25, 2024
The hotel claimed to be 5 star hotel but services provided by reception was indeed atrocious. The staff seemed impatient & rude to handle simple enquiries even if it was not a busy period when the enquiry was made. The reception staff gave the perception they are only concerned about hotel facilities & anything outside hotel, they are not obliged to help. Better to stay in Jiuzhaigou as it has much better facilities than Huanglong location.
Response from Property: Dear guest, thank you for staying at Sercuo International Hotel. We are sorry that you were not satisfied. We will also strengthen training for our employees. wish you a happy life
Racing the sunset
Deluxe Standard Room (Special promotion)
Stayed in May 2024
Couples
7 review
3.5/5
Posted on Jun 18, 2024
The hotel has seen better days. It was okay overall but several maintenance issues were obvious. It's a nice place but the management is not great. It's very convenient to the National Scenic Area.
Response from Property: Hello, distinguished guests. Thank you for staying at the Selma International Hotel. Thank you very much for your comments. We will give feedback in time. The hotel will continue to work hard to bring you a better check-in experience!
Andrei
Deluxe Queen Room
Stayed in May 2024
Couples
2 review
4.0/5
Very Good
Posted on Jun 5, 2024
First big disappointment- the bed. Mattress was so hard, that I can not feel the difference between sleeping in bed and sleeping on the floor. Second disappointment - temperature. 10 degrees outside, 16 degrees inside. No central heating available. I was provided with small portable heater, which helped me to raise temperature to 20 degrees after a few hours of working. Heater was very noisy but I had to keep it working all night. Third disappointment - breakfast. Value/price - not satisfying.
Response from Property: Dear guest, thank you for staying at Seercuo International Hotel and pointing out the shortcomings of our hotel's services. We attach great importance to your feedback and will communicate with relevant departments to improve the issues you have raised. We sincerely appreciate your valuable feedback on our services and facilities.
Guest User
Deluxe Standard Room
Stayed in Sep 2023
Couples
3 review
3.7/5
Posted on Oct 13, 2023
Excellent location next to Huanglong cable car station. Hotel provides free tickets for transfer bus inside Huanglong which sold out quickly. Helps save some walking. Room is clean but central heating not turned on due to low occupancy and only provides a small portable heater for the room which barely keep the room warm in mid October temperature around zero celsius. Very simple breakfast provided, carbs to fill the stomach before the hike at Huanglong.
Response from Property: Dear guests, thank you for choosing to stay in our hotel, very happy to give you a good memory! We'll keep it up, keep it up ~
張家界之旅
Deluxe Standard Room
Stayed in Sep 2023
Couples
11 review
4.5/5
Great
Posted on Nov 10, 2023
GOOD LOCATION, PROVIDE VIP CAR AT HUANG LONG , NO NEED EXTRA COST AND EFFORT TO BUY IT
Response from Property: Dear guest, thank you for choosing to stay in our hotel. We are glad that you affirmed us. I wish you a happy life!
Guest User
Deluxe Standard Room (Special promotion)
Stayed in Oct 2024
Family
27 review
5.0/5
Outstanding
Posted on Nov 7, 2024
The hotel was better than we expected, from hygiene, facilities to hotel services. The most surprising thing for us was that the hotel's dining was good. We liked the dishes we ordered. The biggest advantage of the hotel is that it is less than 1 km from the ticket gate of the scenic area cableway, which is very convenient for sightseeing. In addition, there is a direct bus to Jiuzhaigou at the door of the hotel. If you buy tickets on site, you will be seated immediately and the bus will depart immediately. It is quite convenient. In addition, if you want to go to Huanglong Jiuzhaigou High-speed Railway Station, it is most convenient to buy it on the Jiulv Yuexing WeChat applet
Original TextTranslated by Google
6/10
Response from Property: 尊敬的賓客您好,感謝您入住瑟爾嵯國際大酒店,也感謝您對我們的肯定,希望您在酒店的每一刻都感到温馨和舒適。
Youke33
Deluxe Queen Room
Stayed in Oct 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Nov 10, 2024
The hotel has a good environment and is next to the entrance of the scenic area ropeway. It is very convenient to come to the hotel to rest after playing tired. The hotel is very clean and there are several elevators, which are convenient for going up and down the stairs and not crowded. The room is spacious and comfortable, with a refrigerator and a small safe. There is free mineral water, an electric kettle, instant coffee and tea bags, which can be used according to preference. Other sanitary products are fully equipped, and hot water and air conditioning are powerful. The hotel has a rich breakfast, and the hotel restaurant has many dishes. You can choose Chinese and Western food. This time I came to Huanglong to play high anti-reaction. I felt dizzy and my legs were weak after coming out of the scenic area. Fortunately, the hotel is next to the scenic area, which is convenient for rest and recovery. It feels good. The hotel is very convenient and fast to get to Huanglong Jiuzhaigou High-speed Railway Station.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Seercao International Hotel and thank you for your affirmation of us. We hope you will feel warm and comfortable every moment in the hotel.
Anonymous User
Deluxe Standard Room (Special promotion)
Stayed in Oct 2024
Family
56 review
5.0/5
Outstanding
Posted on Nov 9, 2024
This is the closest proper hotel to the scenic spot! The exterior decoration is very upscale! The heater will help you turn on in advance. The parking lot is large and free. You will get a limited number of sightseeing tickets when you check in. It is located opposite the cable car entrance. After walking down the mountain, you can take the scenic shuttle bus back to the hotel. It is very suitable for self-driving! In short, it is very convenient to stay here when visiting Huanglong! It is the first choice!
Original TextTranslated by Google
6/9
Response from Property: 尊敬的賓客您好,感謝您入住瑟爾嵯國際大酒店,也感謝您對我們的肯定,希望您在酒店的每一刻都感到温馨和舒適。
Liuxinyi
Deluxe Standard Room
Stayed in Oct 2024
Travel with friends
28 review
3.7/5
Posted on Nov 8, 2024
It is very close to the Huanglong Cableway. Except for the average service at the front desk/restaurant, everything else is very good.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您入住瑟爾嵯國際大酒店,非常感激您的肯定。您的反饋已收到。希望您在酒店的每一刻都感到温馨和舒適。
Julia mcc
Deluxe Standard Room
Stayed in Sep 2024
Family
8 review
5.0/5
Outstanding
Posted on Oct 19, 2024
It is very close to the cable car station of Huanglong Scenic Area. It is convenient to enter the scenic area after breakfast as there are few people. The room has air conditioning at night and electric heater at other times. It's not cold at all. If you meet a tour group for breakfast, you need to grab a meal. The meals at breakfast, lunch and dinner are delicious, the vegetables are fresh, and there is no problem in eating full. The bedding and quilt are comfortable. We were given a late check-out until 2 o'clock, but we couldn't do it any later. It can be understood that the room is fully booked. It is recommended that everyone book this hotel. Convenience is the most important thing when visiting.
Original TextTranslated by Google
6/12
Response from Property: Dear guest, thank you for staying at Sercuo International Hotel. We are very grateful for your affirmation. Your feedback has been received. Hope you feel warm and comfortable every moment in the hotel.