Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location7.8
Amenities7.9
Service7.7
Cleanliness7.7
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All reviews(49)
Positive reviews(3)
Reviews with photos/video(2)
Negative reviews(1)
Douglas B
Deluxe King Room
Stayed in Apr 2025
Solo traveler
11 review
5.5/10
Posted on May 25, 2025
I was last at this hotel in 2018. The rooms definitely are somewhat outdated as the bathroom faucet was broken and the toilet leaked. The mattress for the bed was probably one of the worst mattresses I have ever slept on as you could feel the springs. In short I was somewhat disappointed in the room. The lobby of the hotel is quite nice although it seems to have various confusing themes. The hotel does have some great restaurants and bars so you do not have to leave the hotel for a good meal.
Rositsa Petrova
Standard Twin Room Non smoking
Stayed in Sep 2023
Business traveler
3 review
10/10
Outstanding
Posted on Oct 29, 2023
Alright hotel. Strange decorations. It used to be a Sofia classic, built by a famous Japanese architect. They still kept tye nice Japanese garden. The restaurants are nice too. Breakfast was adequate, thought not copious. Close to the metro, nice views.
D’imbarco
Standard King Room
Stayed in Feb 2025
Family
17 review
8.0/10
Very Good
Posted on Mar 6, 2025
Decent hotel, a bit old. Out of the center about 20 minutes walk. Decent breakfast
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Guest User
Standard King Room
Stayed in Nov 2024
Business traveler
63 review
6.5/10
Posted on Dec 16, 2024
The decoration is outdated and does not meet the standards of a five-star hotel