Sun Inns Hotel Sitiawan

Sun Inns Hotel Sitiawan Reviews

Sun Inns Hotel Sitiawan

No 1, 2, Jalan Lumut, Sitiawan, Perak, 32000, MalaysiaView Hotel Details
Sun Inns Hotel Sitiawan
Sun Inns Hotel SitiawanSun Inns Hotel SitiawanSun Inns Hotel Sitiawan
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Sun Inns Hotel Sitiawan Guest Reviews

3.7/5
80 review
Verified reviews
Location3.8
Amenities3.5
Service3.8
Cleanliness3.7
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All reviews(80)
Positive reviews(67)
Reviews with photos/video(22)
Average cleanliness(8)
Friendly staff(6)
Great location(4)
Negative reviews(13)
Guest User
Family Triple Room
Stayed in Dec 2024
Family
2 review
2.7/5
Posted on Feb 2, 2025
Bery bad experience with this hotel, because the room is very dirty, toilet feucet is very tight to open. Hopefully management do something about your cleaness hotel and room. Make it like hotel, not Motel! Suitable with your name Suns Inns International hotel.. And also about pool, water in the pool very dirty.
Response from Property: Dear Guest User, we're sorry to hear about your experience. Cleanliness is a priority, and we will review our housekeeping and maintenance procedures. Your feedback on the pool and faucet is noted for immediate action.
Roslina AbdSalim
Deluxe Room
Stayed in Nov 2024
Family
29 review
4.2/5
Very Good
Posted on Dec 22, 2024
Location good full restaurant dgn main road to lumut. Only toilet pipe so difficult to use because not function well. It suppose pipe up but position lower you must bow to open the pipe.
Response from Property: Dear Roslina AbdSalim, thank you for sharing your thoughts. We value your feedback and hope to provide an even better experience on your next visit.
Zanawati
Deluxe Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 3, 2024
Gooddddddddddddddddd...............................
Response from Property: Dear valued guest,Thank you so much to stay with us & hope to see you again soon.Thank you,Sincerely, Group Manager
Guest User
Superior Room
Stayed in Oct 2024
Other
2 review
4.0/5
Very Good
Posted on Nov 16, 2024
Passed it glory days when it changed brand, now it's really gloomy.
qwertudj
Deluxe Room
Stayed in Jun 2024
Couples
7 review
5.0/5
Outstanding
Posted on Jul 22, 2024
Hospitality is in great condition. Location also okay, has swimming pool also.
Response from Property: Dear Valued guest ,Thank you for your feedback. On behalf of Sun Inns group, we would like to extend our thank you for the good comment hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you. Sincerely, Group Manager.
Bil Bilbow
Deluxe Room
Stayed in Nov 2023
Solo travelers
57 review
1.0/5
Posted on Dec 3, 2023
Internet not strong, swimming pool not in order, not a good location,
Tan Chuan Koon
Deluxe Room
Stayed in Apr 2024
Travel with friends
4 review
4.0/5
Very Good
Posted on May 27, 2024
It is a good hotel in the city and I will come again. Thanks for the services.
Response from Property: Dear Valued guest ,Thank you for your feedback. On behalf of Sun Inns group, we would like to extend our thank you for the good comment. We are really happy to hear from you, hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you. Sincerely, Group Manager.
jb watchaeng
Superior Room
Stayed in Feb 2024
Family
65 review
3.0/5
Posted on Apr 27, 2024
We book 3 room and few time stay .this price don expect too much ..location ok ..if u drive ..
Lee Hong
Superior Room
Stayed in Feb 2024
Family
2 review
2.2/5
Posted on Mar 4, 2024
Didn't upkeep maintenance not even the basic necessity like aircond not functioning properly (need to turn on aircond & fan at the same time for whole night), tv not working, soap dispenser without the pump head, towel with blood stain. But, at least reception still serving customers with acceptable level of manner.
Guest User
Family Room for 4
Stayed in Feb 2024
Family
1 review
2.0/5
Posted on Mar 2, 2024
The worst thing is "MITE".. Memang nightmare lah. Pukul 3.30 pg x boleh nak tidor lagi. Nampak bersih. Tapi bila masuk ja dalam selimut segala jenis habuk, pasir, ada. Tak guna complain pada hotel. They denied all the complaint. Penuh dgn kesan gigitan mite. Even I lodged complain to trip.com, the hotel still denied & refuse to refund. The pool under maintenance, but they still show us that the pool available. No wonder the other customer complaints when I'm just arrived.
SHAZLINDA FAIRIZ BINTI SHUHAIMI
Superior Room
Stayed in Sep 2023
Business travelers
11 review
3.7/5
Posted on Oct 18, 2023
There is no refrigerator or mini fridge in the room... Others ok
Anonymous User
Deluxe Room
Stayed in Jul 2023
Business travelers
22 review
4.0/5
Very Good
Posted on Oct 30, 2023
he hotel looks decent on the outside and the location is quite secluded and not bustling with people or cars. The receptionist was really friendly. The hotel has two levels but there are no elevators so you have to take the stairs. The pricing was average. The room was really nice but the tv reception was quite low. There's a water heater/cooler and ironing board. There is no specified parking for guests and it is limited. There are grocery shops and restaurants nearby if you want to buy some things or want to grab something to eat. The wifi is okay but not terrible. Overall nice place to stay for short durations
Fikrry
Deluxe Room
Stayed in Oct 2024
Family
4 review
3.0/5
Posted on Feb 23, 2025
Just nice for a night stay
JustMe_Zeiss
Deluxe Room
Stayed in Dec 2023
Couples
23 review
5.0/5
Outstanding
Posted on Feb 16, 2024
Room very spacious The reception very helpful Unless the housekeeping not positive
Response from Property: Dear valued guest,Thank you for your review. Further to your comment & experienced, we are sincerely apologized for the inconvenience caused. We will definitely look into this matter seriously and train the staff in order to provide better customer service & friendly environment to achieve your expectation. Hope to see you again.Thank You.Sincerely, Group Manager
LadyAnt96
Family Triple Room
Stayed in Dec 2023
Family
106 review
2.0/5
Posted on Jan 25, 2024
No maintenance. Dust everywhere. Had to change room due to the non working tv.