W Hotels Hotels in Singapore

Hotel rooms in Singapore are typically on the smaller side, but this stay was quite disappointing. I was rudely awakened early in the morning by loud banging and drilling from repairs happening upstairs. Why would the hotel schedule such noisy work when guests are occupying rooms? I paid a S$600 deposit by credit card upon check-in, but it was only during check-out that the front desk staff informed me the refund would take 7 to 14 days to process. This crucial detail should have been communicated when I was making the deposit; had I known, I would have simply paid in cash instead.