Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.5
Amenities9.3
Service9.4
Cleanliness9.5
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All reviews(292)
Positive reviews(284)
Reviews with photos/video(122)
Delicious breakfast(41)
Great swimming pool(15)
Perfect for kids(14)
Loved the beach(10)
Offers pick-up/drop-offs(9)
Luxurious(8)
Excellent afternoon tea(8)
Close to beach(7)
Negative reviews(8)
Guest User
One Bedroom Garden Villa
Stayed in Dec 2024
Family
9 review
10.0/10
Outstanding
Posted on Feb 5, 2025
excellent service excellent location excellent amenities excellent design… what a beautiful hotel. we arrived early and our room wasn’t ready but they were able to arrange a room for us to rest in. the service was wonderful we couldn’t ask for more!
6/15
Response from Property: Dear Guest,Thank you for your wonderful review! We are thrilled to hear that you enjoyed our service, location, amenities, and design. It is great to know that our team was able to accommodate you with a room to rest in before your check-in.We truly appreciate your kind words and look forward to welcoming you back for another exceptional stay!Yours Sincerely,Yngvar StrayGeneral ManagerCapella Singapore
TripSky International
Premier King Room With Garden View
Stayed in Mar 2025
Family
12 review
10.0/10
Outstanding
Posted on Apr 4, 2025
Excellent service excellent view excellent room excellent all in all I'm really appreciate Capella and Trip.com
Response from Property: Dear TripSky International,Thank you for your kind words! We are truly pleased to hear that you had such an excellent experience—from the service and room to the view and overall stay. Your appreciation means a lot to us. We look forward to welcoming you back to Capella Singapore for another exceptional stay!Yours Sincerely,Paul JacksonGeneral ManagerCapella Singapore
Anonymous User
Premier King Sea View Room
Stayed in Jan 2025
Family
1 review
10.0/10
Outstanding
Posted on Feb 4, 2025
really one of best hotels stayed at. Lucky to be upgraded to suit room, with wonderful service and smooth check in & out. definitely recommended, and will come again.
Response from Property: Dear Guest,Thank you for your fantastic review! We are delighted to hear that this was one of the best hotels you have stayed at and that you enjoyed the wonderful service, and seamless check-in and check-out.We truly appreciate your recommendation and look forward to welcoming you back for another exceptional stay!Yours Sincerely,Yngvar StrayGeneral ManagerCapella Singapore
Guest User
Premier King Room With Garden View
Stayed in Dec 2024
Couples
2 review
10.0/10
Outstanding
Posted on Feb 1, 2025
Perfect weekend getaway! Breakfast buffet was superb
Response from Property: Dear Guest,Thank you for your wonderful feedback! We are delighted to hear that you had a perfect weekend getaway and enjoyed our superb breakfast buffet. We look forward to welcoming you back for another great stay!Yours Sincerely,Yngvar StrayGeneral ManagerCapella Singapore
Orynko
Premier King Room With Garden View
Stayed in May 2024
Couples
42 review
10.0/10
Outstanding
Posted on Jun 25, 2024
nice!
Response from Property: Dear Orynko,Thank you for your kind review!We're glad to hear that you had a nice experience at Capella Singapore.We look forward to welcoming you back soon.Best regards,Yngvar StrayGeneral ManagerCapella Singapore
Jay Stark
Premier Twin Room With Garden View
Stayed in Nov 2024
Family
9 review
8.0/10
Very Good
Posted on Jan 6, 2025
As usual, one of top hotel in Singapore
Response from Property: Dear Jay,Thank you for your wonderful review! We are thrilled to hear that we continue to be one of your top choices in Singapore. Your continued support means a lot to us, and we look forward to welcoming you back soon!Warm regards,Yngvar StrayGeneral ManagerCapella Singapore
*i* *ua* *n
One Bedroom Garden Villa
Stayed in Jun 2023
Travel with friends
17 review
9.0/10
Great
Posted on Jul 23, 2023
Great place to chill out away from the city. Relaxing environment and good quality comfort in the villa. Very much worth it for the money spent!
Response from Property: Dear Quan An,Thank you for the perfect score! We are glad you enjoyed your time at Capella Singapore. We look forward to having you back again.Yours sincerely,Yngvar StrayGeneral ManagerCapella Singapore
Guest User
Premier King Sea View Room
Stayed in Apr 2023
Couples
1 review
10.0/10
Outstanding
Posted on Jun 9, 2023
This is the third time I've stayed at Capella Singapore and there are so many reasons why I will keep returning. First of all, it's a pet friendly hotel and they really go all out to ensure that your pet is well looked after. They provide a bed, bowl, treats and toys and treat your pet as if they are a paying customer! My cat Theo loves it because they talk to him, pat him cuddle him etc. Another reason is the service - it's absolutely superb, right from check-in to check-out. All the staff are wonderful and are friendly, efficient and lovely, greeting you by name and always there for you if you need anything. The rooms are superb, and this time I asked for the same premier sea view room and luckily I got it as it was familiar for Theo. The food at Fiamma is amazing - the quality and selection for the breakfast buffet and dinner are fabulous. Absolutely loved the Asian and Western selections for main courses for the breakfast, and the range of other hot, cold, fruit, yoghurts and bakery items were superb. For dinner I opted to get room service from Fiamma and the pizzas were divine! Also the afternoon tea at the Living Room is also great and delicious. It's a short walk through the property to the beach, but to be honest, just being in the pool (there are three - one for adults, one for kids and a lap pool) and swimming and relaxing was my option. I look forward to returning soon!
6/7
Response from Property: Dear Justine,Thank you for your perfect review and the lovely images taken of Capella Singapore. We are glad that you have enjoyed your stay with us. We believe every furkid should be treated the same during your stay with us. Look forward to your next stay with us! Yours Sincerely, Yngvar Stray General Manager Capella Singapore
Niuniuwong
Premier King Room With Garden View
Stayed in May 2023
Couples
2 review
10.0/10
Outstanding
Posted on Jun 11, 2023
Went to Capella Sentosa for our 25th Anniversary. Wonder property matched with implacable service! Always a pleasure to stay there. And the Sunday brunch at Fiamma is so so good! We’ll be back.
Response from Property: Dear Niuniuwong,Thank you for your perfect review. We are glad you enjoyed our service and space at Capella Singapore. Fiamma Sunday brunch is one of our favourite too! We look forward to having you back with us again.Yours Sincerely,Yngvar StrayGeneral ManagerCapella Singapore
Guest User
Premier King Sea View Room
Stayed in Apr 2023
Family
23 review
10.0/10
Outstanding
Posted on May 14, 2023
Everything was just excellent, I’m kinda lack of words to describe how beautiful Capella sentosa is, and also thanks to staff Leah
Response from Property: Thank you for your perfect review. We are glad you enjoyed your stay with us. We look forward to having you back with us again. Yours Sincerely, Yngvar Stray General Manager Capella Singapore
junrong oh
One Bedroom Garden Villa
Stayed in Mar 2023
Couples
8 review
6.5/10
Posted on May 8, 2023
Check in was suppose to be at 3pm , I arrived earlier at 2.50 but only can check in around 3.30.
Floor felt a bit dusty
Order in supper , called reception to check but they forgot to check in with the kitchen , resulting in delayed supper 😠
Response from Property: Dear Junrong Oh,Thank you for taking the time to pen your recent experience at Capella Singapore. Please accept my sincere apologies for any inconvenience you faced during your stay here, and rest assured that I have discussed this with my team to ensure that the experience for our guests remains impeccable. I hope that you will give us another chance to impress you, and we warmly welcome you the next time you are back at Capella Singapore.Yours Sincerely,Yngvar StrayGeneral ManagerCapella SingaporeThank you for your kind review. We sincerely apologies for your experience with us,
Blue Aki
Premier King Sea View Room
Stayed in Nov 2024
Couples
5 review
10.0/10
Outstanding
Posted on Feb 6, 2025
So nice.
Response from Property: Dear Blue Aki,Thank you for your kind words! We are delighted that you had a great experience and look forward to welcoming you again!Yours Sincerely,Yngvar StrayGeneral ManagerCapella Singapore
Davis Yeow
One Bedroom Garden Villa
Stayed in Jan 2024
Family
43 review
10.0/10
Outstanding
Posted on Apr 29, 2024
Very good hotel and staff
Response from Property: Dear YD, Thank you for your kind review. We are pleased to know that you had a lovely stay with us and enjoyed our hotel and service. We look forward to having you back again.Yours Sincerely,Yngvar StrayGeneral ManagerCapella Singapore
qdf
Premier King Room With Garden View
Stayed in Feb 2025
Travel with friends
47 review
8.0/10
Very Good
Posted on Mar 24, 2025
OK…..
Response from Property: Dear qdf,Thank you so much for your rating! We are delighted to know you had a good experience. We look forward to welcoming you back soon!Yours Sincerely,Paul JacksonGeneral ManagerCapella Singapore
Penbree
Premier King Room With Garden View
Stayed in Jun 2022
Travel with friends
16 review
10.0/10
Outstanding
Posted on Sep 5, 2022
Always a great stay at Capella Singapore. Staff are always attentive and accommodating and activities are fun to participate in.
Response from Property: Dear E440675****, Thank you so much for this wonderful review. I am delighted to hear that you had such a wonderful time at Capella Singapore and we can't wait to welcome you and your loved ones back again soon. Yours Sincerely, Yngvar Stray General Manager Capella Singapore