Capella Singapore

Capella Singapore Reviews

Capella Singapore

1 The Knolls, 098297, SingaporeView Hotel Details
Capella Singapore
Capella SingaporeCapella SingaporeCapella Singapore
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Capella Singapore Guest Reviews

4.8/5
Amazing
241 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(241)
Positive reviews(237)
Reviews with photos/video(99)
Delicious breakfast(34)
Classy environment(30)
Tasty restaurant(12)
Nice sea view(10)
Offers pick-up/drop-offs(7)
Perfect for families(6)
Luxurious(6)
Average sound insulation(6)
Negative reviews(4)
Orynko
Premier King Room With Garden View
Stayed in Jun 2024
Couples
13 review
5.0/5
Outstanding
Posted on Jun 26, 2024
nice!
Response from Property: Dear Orynko,Thank you for your kind review!We're glad to hear that you had a nice experience at Capella Singapore.We look forward to welcoming you back soon.Best regards,Yngvar StrayGeneral ManagerCapella Singapore
*i* *ua* *n
One Bedroom Garden Villa
Stayed in Jul 2023
Travel with friends
17 review
4.5/5
Great
Posted on Jul 23, 2023
Great place to chill out away from the city. Relaxing environment and good quality comfort in the villa. Very much worth it for the money spent!
Response from Property: Dear Quan An,Thank you for the perfect score! We are glad you enjoyed your time at Capella Singapore. We look forward to having you back again.Yours sincerely,Yngvar StrayGeneral ManagerCapella Singapore
Guest User
Premier King Sea View Room
Stayed in May 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jun 9, 2023
This is the third time I've stayed at Capella Singapore and there are so many reasons why I will keep returning. First of all, it's a pet friendly hotel and they really go all out to ensure that your pet is well looked after. They provide a bed, bowl, treats and toys and treat your pet as if they are a paying customer! My cat Theo loves it because they talk to him, pat him cuddle him etc. Another reason is the service - it's absolutely superb, right from check-in to check-out. All the staff are wonderful and are friendly, efficient and lovely, greeting you by name and always there for you if you need anything. The rooms are superb, and this time I asked for the same premier sea view room and luckily I got it as it was familiar for Theo. The food at Fiamma is amazing - the quality and selection for the breakfast buffet and dinner are fabulous. Absolutely loved the Asian and Western selections for main courses for the breakfast, and the range of other hot, cold, fruit, yoghurts and bakery items were superb. For dinner I opted to get room service from Fiamma and the pizzas were divine! Also the afternoon tea at the Living Room is also great and delicious. It's a short walk through the property to the beach, but to be honest, just being in the pool (there are three - one for adults, one for kids and a lap pool) and swimming and relaxing was my option. I look forward to returning soon!
6/7
Response from Property: Dear Justine,Thank you for your perfect review and the lovely images taken of Capella Singapore. We are glad that you have enjoyed your stay with us. We believe every furkid should be treated the same during your stay with us. Look forward to your next stay with us! Yours Sincerely, Yngvar Stray General Manager Capella Singapore
Niuniuwong
Premier King Room With Garden View
Stayed in Jun 2023
Couples
2 review
5.0/5
Outstanding
Posted on Jun 11, 2023
Went to Capella Sentosa for our 25th Anniversary. Wonder property matched with implacable service! Always a pleasure to stay there. And the Sunday brunch at Fiamma is so so good! We’ll be back.
Response from Property: Dear Niuniuwong,Thank you for your perfect review. We are glad you enjoyed our service and space at Capella Singapore. Fiamma Sunday brunch is one of our favourite too! We look forward to having you back with us again.Yours Sincerely,Yngvar StrayGeneral ManagerCapella Singapore
Guest User
Premier King Sea View Room
Stayed in May 2023
Family
20 review
5.0/5
Outstanding
Posted on May 14, 2023
Everything was just excellent, I’m kinda lack of words to describe how beautiful Capella sentosa is, and also thanks to staff Leah
Response from Property: Thank you for your perfect review. We are glad you enjoyed your stay with us. We look forward to having you back with us again. Yours Sincerely, Yngvar Stray General Manager Capella Singapore
junrong oh
One Bedroom Garden Villa
Stayed in Apr 2023
Couples
8 review
3.2/5
Posted on May 8, 2023
Check in was suppose to be at 3pm , I arrived earlier at 2.50 but only can check in around 3.30. Floor felt a bit dusty Order in supper , called reception to check but they forgot to check in with the kitchen , resulting in delayed supper 😠
Response from Property: Dear Junrong Oh,Thank you for taking the time to pen your recent experience at Capella Singapore. Please accept my sincere apologies for any inconvenience you faced during your stay here, and rest assured that I have discussed this with my team to ensure that the experience for our guests remains impeccable. I hope that you will give us another chance to impress you, and we warmly welcome you the next time you are back at Capella Singapore.Yours Sincerely,Yngvar StrayGeneral ManagerCapella SingaporeThank you for your kind review. We sincerely apologies for your experience with us,
YD
One Bedroom Garden Villa
Stayed in Feb 2024
Family
33 review
5.0/5
Outstanding
Posted on Apr 29, 2024
Very good hotel and staff
Response from Property: Dear YD, Thank you for your kind review. We are pleased to know that you had a lovely stay with us and enjoyed our hotel and service. We look forward to having you back again.Yours Sincerely,Yngvar StrayGeneral ManagerCapella Singapore
Penbree
Premier King Room With Garden View
Stayed in Jul 2022
Travel with friends
20 review
5.0/5
Outstanding
Posted on Sep 5, 2022
Always a great stay at Capella Singapore. Staff are always attentive and accommodating and activities are fun to participate in.
Response from Property: Dear E440675****, Thank you so much for this wonderful review. I am delighted to hear that you had such a wonderful time at Capella Singapore and we can't wait to welcome you and your loved ones back again soon. Yours Sincerely, Yngvar Stray General Manager Capella Singapore
peeshannn
Premier King With Garden View
Stayed in Nov 2022
Family
7 review
5.0/5
Outstanding
Posted on Nov 25, 2022
It was such an amazing stay. Thank you for going above and beyond to make this staycation magical
Response from Property: Dear E313870,Thank you so much for your perfect score, and we look forward to welcoming you back again soon.Yours Sincerely,Yngvar StrayGeneral ManagerCapella Singapore
Guest User
One Bedroom Garden Villa
Stayed in Apr 2022
Family
1 review
5.0/5
Outstanding
Posted on Apr 16, 2022
service was exemplary - timely with responses and was able to even find us scotch tape and scissors for decorations 😂 capella also has the BEST breakfast. really enjoyed our time at capella as usual!
Response from Property: Dear E443625, Thank you for such a fantastic review and for choosing us for your staycation. We are delighted to hear that you and your loved ones have enjoyed your stay with us, and my team and I are looking forward to welcoming you and your loved ones back to Capella again soon! Yours Sincerely, Yngvar Stray General Manager Capella Singapore
Anonymous User
One Bedroom Garden Villa
Stayed in Jan 2023
Family
4 review
5.0/5
Outstanding
Posted on Jan 8, 2023
amazing hotel in the world! must-stay and visit place in Singapore.
Response from Property: Thank you for your perfect rating, we are glad that you enjoyed our space and service. We look forward to welcoming you back again soon. Yours Sincerely,Yngvar StrayGeneral ManagerCapella Singapore
まつもと
One Bedroom Garden Villa
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 6, 2024
very nice!
Dhilah
One Bedroom Garden Villa
Stayed in Nov 2021
Family
1 review
5.0/5
Outstanding
Posted on Dec 9, 2021
- Friendly hotel staffs & superb services - Loving the villa room - Smooth check-in/out - Buggy ride to/fro to the palawan beach gate
Response from Property: Dear E463157, We are honoured and delighted by your high praises of the team and facilities. I am also pleased to know that you've had a relaxing and memorable stay. Thank you for choosing Capella Singapore for your staycation. We look forward to seeing you and your loved ones again! Yours sincerely, Yngvar Stray General Manager Capella Singapore
Keiro Ri
Premier King Sea View Room
Stayed in Oct 2021
Couples
1 review
4.7/5
Amazing
Posted on Dec 8, 2021
3D2N. The actual room looks better than in pictures. Hotel staffs are very friendly. The pastries from the Living Room are really good too.
Response from Property: Dear _GG481561, We are honoured and delighted by your high praises of the team and facilities. I am also pleased to know that you've had a relaxing and memorable stay. Thank you for choosing Capella Singapore for your staycation. We look forward to seeing you and your loved ones again! Yours sincerely, Yngvar Stray General Manager Capella Singapore
Hykel Salim
One Bedroom Garden Villa
Stayed in Dec 2021
Couples
2 review
4.0/5
Very Good
Posted on Dec 9, 2021
Toilet could be better, those automatic toilets.
Response from Property: Dear _GG490100, Thank you for your feedback. But we are still heartened with your almost perfect rating. We will discuss your feedback internally and hope that you will be happy in your next visit. We look forward to welcoming you back soon! Yours sincerely, Yngvar Stray General Manager Capella Singapore