Village Residence Robertson Quay by Far East Hospitality Guest Reviews
4.6/5
Great
63 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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Positive reviews(48)
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Ong
Two Bedroom Apartment Superior
Stayed in Jan 2024
Family
2 review
5.0/5
Outstanding
Posted on May 25, 2024
Recommended temp residence while waiting for new place to be ready.
Response from Property: Dear Ong, Sunny greetings from Village Residence Robertson Quay! Thank you for choosing to stay with us and for your time in reviewing our Residence. We are delighted to know that you had a wonderful stay with us. We look forward to your next return trip with us in the near future and hope that you will recommend your families and your friends to our Residence should they be visiting Singapore. Live Like a Local – Eat. Play. Explore Ace Tan Area Operations Manager Village Residence Robertson Quay
Guest User
Studio Superior
Stayed in Jan 2024
Family
7 review
4.7/5
Amazing
Posted on Feb 23, 2024
I stayed temporarily for six days. I am quite satisfied with the price. The supporting facilities are a bit poor. The breakfast is average. The room is quite large. At least it is very cost-effective at this location.
Original TextTranslated by Google
Response from Property: Dear Guest, Warm greetings from Village Residence Robertson Quay. Thank you very much for staying in our residence and for your time in reviewing our Residence. The team and myself are delighted to know that you have enjoyed the spacious apartment and the convenient location and amenities of our Residence. We look forward to your next return trip with us in the near future and hope that you will recommend your families and your friends to our Residence should they be visiting Singapore. Live Like a Local – Eat. Play. Explore Ace Tan Area Operations Manager Village Residence Robertson Quay
Guest User
Two Bedroom Apartment Superior
Stayed in Jul 2023
Family
4 review
5.0/5
Outstanding
Posted on Aug 12, 2023
The room is very good. It has a foyer, dining room, kitchen and laundry room. It is also very convenient to go out to eat. The swimming pool is especially convenient! The balcony can directly see the river, which is also great for walking in the evening! It is especially suitable for the whole family to wash and dry clothes. It is much more convenient than a hotel.
Original TextTranslated by Google
Response from Property: Dear Guest User,Warmest greetings from Village Residence Robertson Quay!Thank you for staying with us and your time in reviewing our Residence. We are honored to know that you had a great stay with us and you had found our location was convenient.We hope that you will recommend your families and your friends to our Residence should they be visiting Singapore, be it on business or leisure trip.Live Like a Local – Eat. Play. ExploreAce TanArea Operations ManagerVillage Residence Robertson Quay
qiqi730
Two Bedroom Apartment Superior
Stayed in Dec 2023
Family
6 review
4.0/5
Very Good
Posted on Feb 13, 2024
The decoration of the house is very old. Fortunately, the transportation is convenient and the scenery is okay.
There is a bar next to it, which can be a bit noisy at night.
Original TextTranslated by Google
Response from Property: Dear qiqi730,Sunny greetings from Village Residence Robertson Quay!Thank you for staying with us and your time in reviewing our Residence. We are honored to know that you had a great stay with us.We look forward to your next return trip with us in the near future and hope that you will recommend your families and your friends to our Residence should they be visiting Singapore.Live Like a Local – Eat. Play. ExploreAce TanArea Operations ManagerVillage Residence Robertson Quay
Guest User
Two Bedroom Apartment Superior
Stayed in Mar 2024
Family
8 review
5.0/5
Outstanding
Posted on Apr 24, 2024
Clean and tidy, cost-effective, suitable for family travel
Original TextTranslated by Google
Response from Property: Dear Guest User,Warmest greetings from Village Residence Robertson Quay!Thank you for staying with us and your time in reviewing our Residence. We are honored to know that you had a great stay with us.We hope that you will recommend your families and your friends to our Residence should they be visiting Singapore, be it on business or leisure trip.Live Like a Local – Eat. Play. ExploreAce TanArea Operations ManagerVillage Residence Robertson Quay
Yiyiniuzhuanqiankunda
Three Bedroom Apartment Deluxe
Stayed in Aug 2023
Family
9 review
4.7/5
Amazing
Posted on Oct 6, 2023
This is a serviced apartment with obvious advantages and disadvantages. Let’s talk about the advantages first. The vicinity of Clark Pier is very convenient and quiet. Fort Canning and the riverside are both suitable for walking. There are also many places to eat nearby. The rooms and apartments are well equipped with all facilities, such as tableware, washing machines and dryers. It is suitable for a family. travel. The shortcomings are also obvious. The hotel is very environmentally friendly. It almost does not replenish tissue paper or change sheets. The facilities are quite old. There is only cleaning on 2-4-6 every week. It is difficult to get a taxi if you don't book a taxi. If you can accept it, it is still worth it. Hotel to stay in again.
Original TextTranslated by Google
Response from Property: Dear Hullalhulqu06,Thank you very much for your review for us in Ctrip.The team and myself are happy to know that you have enjoyed the spacious apartment, fully-equipped kitchen and the convenient location and amenities of our Residence.For weekly stays, we would like to clarify that the cleaning and linen change days are 3 times a week and a minimal housekeeping fee applies should you wish to increase the number of service days.Do reach out to myself or my team for your future bookings and we will provide our best attention and service to you & your family.All the Best & Take Care.Thank you.Kind Regards,Ace TanArea Operations Manager
Guest User
Two Bedroom Apartment Superior
Stayed in Jul 2023
Family
6 review
5.0/5
Outstanding
Posted on Aug 24, 2023
The room is large and fully equipped.
Original TextTranslated by Google
Response from Property: Dear Guest User,Sunny greetings from Village Residence Robertson Quay!Thank you for staying with us and your time in reviewing our Residence. We are honored to know that you had a great stay with us.We look forward to your next return trip with us in the near future and hope that you will recommend your families and your friends to our Residence should they be visiting Singapore.Live Like a Local – Eat. Play. ExploreAce TanArea Operations ManagerVillage Residence Robertson Quay
Girolamo C
Stayed in Nov 2024
Solo travelers
5.0/5
Outstanding
Posted on Dec 22, 2024
My 10 months at the residence have been just amazing. The kindness of the staff is something that I’ve never experienced. Their courtesy is just beyond any possible expectations and there is no problem they cannot figure out for you. Every person who works there deserves a special mention. Being that list too long, I just want to send my regards to Barak at the reception desk, who has been not only an excellent professional on his job, but also a friendly and fun person to have a chat with during my coffee time.
Guest User
Stayed in Dec 2024
Other
4.0/5
Very Good
Posted on Jan 8, 2025
The staff have all been excellent, especially our cleaner (Lily) given we have active young children. Rooms have everything you need such as bed, desk, cupboards etc. The ceiling is approx 3m high and windows are large enough to let in ample natural light. The kitchen is well equipped to cook your own meals. It even includes a rice cooker. They only drawback is the building is a little dated and that our unit was very close to a plant of sorts located on the rooftop of another building. The noises and vibration generated could sometimes be very loud and uncomfortable to the ear. Thankfully, it was only occasional. Had we been out earlier (before 8) most mornings, it might not be such an issue.
Guest User
Stayed in Dec 2024
Couples
5.0/5
Outstanding
Posted on Jan 6, 2025
We had a wonderful stay in the Village Residence Robertson Quay, which I can highly recommend to fellow travelers. The apartment was stratetically located, very spacious and comfortable, ultra clean, and everything that anyone would need (including washing machine, kitchen utensils, etc.). The staff was very professional and friendly, especially Mr Deon and Mr Maatin, the most friendly reception staff I have ever met. I can only recommend this place to anyone who is visiting Singapore for a short or long stay...
Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Jan 4, 2025
We stayed here for a week. The 2 bedroom apartment was very spacious and convenient for a longer stay. Spick and span interior, well furnished. Kitchen and washer/dryer were very handy though we didn't make much use of the kitchen. Staff very polite and helpful. The balcony overlooking the river was very nice to have. The location is excellent, quiet spot by the river but enough shops and restaurants nearby. Ideal spot for a morning walk along the river. Only two minor suggestions for improvement (1) some ventilation in the bathrooms would be nice (2) some more wall outlets and maybe a couple of power adapters for foreign visitors. Nevertheless, we had a very comfortable stay and would happily stay here again.
Karim L
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Dec 13, 2024
Great staff! Deon and team were very friendly which made my stay very pleasant. I was in singapore for business and needed a place that was well located, reasonably priced and had large enough units for me to work out if. This was great for this purpose
Guest User
Stayed in Oct 2024
Family
5.0/5
Outstanding
Posted on Nov 3, 2024
Our family had one of the best adventures of our lives when we stayed at VRRQ from August - October 2024. We were renovating our house and were anxious that it would be tough staying out. We couldn't have imagined the warm and caring hospitality provided by Ace Tan (Area Ops Manager) and her extraordinary team (Keith, Shoufi, Deon, Barak, Matiin, Reuben, Rahman, Amit, Li Li, Suk Ing, Jack, Ah Tong, Andy, Vengard, Venu, Norsiah, Sri, Roshaan, Bakhtiar, Han, Sahril, Cynthia, and Ek Heng). They were exceptionally attentive and responsive. Their authentic warmth generated new friendships for us. Living by the Singapore River at Robertson Quay was already a treat but it became a luxury because of the beautiful human touch by the VRRQ team. If you are looking for a serviced apartment, be sure to consider this home away from home. Make it your adventure too. 😄
Agustin A
Stayed in Sep 2024
Business travelers
5.0/5
Outstanding
Posted on Oct 20, 2024
Went to this place for business Trip. The place is very nice and very near with the Airport. feels very happy to walk around in the morning, looking for fresh air and also nice view in the Clark Quay area.definitely will come back again soon on our next trip
Passport61066716545
Stayed in Aug 2024
Business travelers
5.0/5
Outstanding
Posted on Sep 2, 2024
The bedroom is very god and clean.. bathroom is also clean View frim bedroom vis beautyfull I hope i can stay again if i go to singapore...cause near from many good place..near from shoping mall and grocery market... Kichen set complete if want to cook if go with familly