Tube Resort

Tube Resort Reviews

Tube Resort

Sandy Beach Koh Rong, Sihanoukville, Sihanoukville Province, 18000, CambodiaView Hotel Details
Tube Resort
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Tube Resort Guest Reviews

4.2/5
Very Good
71 review
Verified reviews
Location4.1
Amenities4.2
Service4.2
Cleanliness4.2
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All reviews(71)
Positive reviews(55)
Reviews with photos/video(15)
Awesome stay(7)
Negative reviews(7)
liana
Tube Deluxe Double Garden View
Stayed in Jan 2025
Couples
4 review
5.0/5
Outstanding
Posted on Feb 5, 2025
What a marvelous and serene place! We really enjoyed the holidays there. Tube's staff was so helpful and nice, they did everything to make guests happy. The sea is like from the Maldives pictures. The houses are comfortable and well-designed, there is some terrace in front of each house to sit there and have rest. Loved it. Breakfasts were absolutely amazing, so much fruit, vegetables, meat and eggs, soup. I'd like to thank the owner and staff for the enjoyable time on the island.
Response from Property: Dear Iiana,Thank you for the great review given us here.We can’t describe how happy we are to see your happiness and I believe the staff would be very proud of themselves as they achieve their mission and goal by actually winning over your satisfaction.We do hope you will return back someday and we can’t wait to serve you again in the future.Kind regards,Tube Families
IrinaKond
Tube Deluxe Double Garden View
Stayed in Nov 2024
Travel with friends
4 review
4.2/5
Very Good
Posted on Dec 13, 2024
very nice hotel, located on the seashore with a great swimming pool. Everything was great, except that the electricity was out very often, but I realized that this is a problem on the whole island
Response from Property: Dear IrinaKond,Thank you for your compliment given within this review.As we will put more efforts and continue to improve our services and facilities further, we hope that your next experience will be made a big difference if you happen to come back and give us the opportunity to serve you again.Kind regards,Tube Family
Georgette Loyola
Tube Deluxe Twin Garden View
Stayed in Jul 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 24, 2024
The staff, the room and the food are exceptional. Highly recommended. The staff are very friendly and always ready to assist with a smile. The food at breakfast buffet are so good.
Response from Property: Dear Georgette Loyola,Thank you for the great review given us here.We can’t describe how happy we are to see your happiness and I believe the staff would be very proud of themselves as they achieve their mission and goal by actually winning over your satisfaction.We do hope you will return back someday and we can’t wait to serve you again in the future.Kind regards,Tube Resort Family
Guest User
Tube Deluxe Double Garden View
Stayed in Jan 2024
Travel with friends
21 review
4.5/5
Great
Posted on Apr 24, 2024
Very expensive for what it was. Room smelt of soil and was on the opposite end of the main part of the island. Can only really eat from hotel
Response from Property: Dear Valued Guest,Greetings from Tube Resort!Thank you for choosing us for your stay. We sincerely apologize for the issues you experienced during your visit. We have recently undergone new management, and we are committed to improving our services to meet higher standards.We appreciate your feedback and are taking steps to address the concerns you mentioned. We hope to have the opportunity to welcome you again and provide a much better experience.Kind regards,Tube Family
Vuachseang
Tube Deluxe Twin Garden View
Stayed in Jan 2024
Family
1 review
2.2/5
Posted on Feb 11, 2024
This resort is unprofessional, I go on my own speed boat, first they say I can dock at the pier then after I arrived they chased me to dock at other area. During the check out they even asked for $20 fee. Ridiculous and I will not go back to that hotel ever again. Staff service is very bad, when I said I will not give them the fee, they even show very unpleasant face and the resort manager is even worst. Overall, after first time experience, I will not recommend to other friends.
Response from Property: Dear Valued Guest,Greetings from Tube Resort!Thank you for choosing us for your stay. We sincerely apologize for the issues you experienced during your visit. We have recently undergone new management, and we are committed to improving our services to meet higher standards.We appreciate your feedback and are taking steps to address the concerns you mentioned. We hope to have the opportunity to welcome you again and provide a much better experience.Kind regards,Tube Family
Michal Lukasz
Tube Deluxe Twin Sea View
Stayed in Mar 2023
Family
33 review
5.0/5
Outstanding
Posted on May 27, 2023
Very quite place, no roads, no cars, access only with a boat! Beach cleaned daily. Hotel service very helpful by organizing the arrival and departure. Restaurant directly on the beach with very delisches meals !
Response from Property: Dear Michal,We are delighted with your superb review.We are thanking you so much for taking the time and review us nicely, we are particularly proud of the commitment and dedication of our team, it takes lots of time, training, and caring to bring people up to standards. They have all learned so much and we thank you for recognizing and appreciating this work.We hope to see you again and are eager to have your impressions on the development of our property regarding the real-life time review from all our guests.We are glad to hear you have such a wonderful experience staying with us.We are grateful to hear that you are really enjoying our (services and food)Finally, we hope to be granted your visit us for your next vocational soon!Best Of Love from our teamSok ChanthouManagement Team
V1ndal00-K1ng
Tube Deluxe Double Garden View
Stayed in Dec 2022
Couples
20 review
5.0/5
Outstanding
Posted on Mar 26, 2023
We had the best stay at this resort. The location, service, people and food were amazing. We will definitely be going back. The tube resort is by far one of the best places we have ever stayed at.
Response from Property: Dear Value Guest,We are delighted with your superb review.We are thanking you so much for taking the time and review us nicely, we are particularly proud of the commitment and dedication of our team, it takes lots of time, training, and caring to bring people up to standards. They have all learned so much and we thank you for recognizing and appreciating this work.We hope to see you again and are eager to have your impressions on the development of our property regarding the real-life time review from all our guests.We are glad to hear you have such a wonderful experience staying with us.We are grateful to hear that you are really enjoying our (services and food)Finally, we hope to be granted your visit us for your next vocational soon!Best Of Love from our teamSok ChanthouManagement Team
Kevinphon
Tube Deluxe Double Garden View
Stayed in Jan 2023
Couples
117 review
5.0/5
Outstanding
Posted on Mar 19, 2023
Nice resort
Response from Property: Dear Kevin,We are delighted with your superb review.We are thanking you so much for taking the time and review us nicely, we are particularly proud of the commitment and dedication of our team, it takes lots of time, training, and caring to bring people up to standards. They have all learned so much and we thank you for recognizing and appreciating this work.We hope to see you again and are eager to have your impressions on the development of our property regarding the real-life time review from all our guests.We are glad to hear you have such a wonderful experience staying with us.We are grateful to hear that you are really enjoying our (services and food)Finally, we hope to be granted your visit us for your next vocational soon!Best Of Love from our teamSok ChanthouManagement Team
OlgaZz
Tube Deluxe Double Garden View
Stayed in Jan 2025
Solo travelers
43 review
4.2/5
Very Good
Posted on Feb 21, 2025
The resort is a great find. Yes, the resort is a bit tired and the entrances are level 3, but everything is clean, the staff is very hospitable, the beach is great, the breakfasts in the restaurant are amazing for a hotel of this level. I would not recommend having dinner in the restaurant. There is a Sky Bar on the hill, it is tastier. NB! Sand Flies bite very badly, be sure to take repellent and cream from insect bites
Original TextTranslated by Google
Response from Property: Dear OlgaZz,Greetings from Tube Resort!Thank you for sharing your experience with us. We’re delighted to hear that you enjoyed your stay, appreciated our hospitality, and loved the beach and breakfast. Your feedback is invaluable, and we appreciate your suggestion regarding dinner options.We also acknowledge your note about sand flies and recommend that guests bring repellent for added comfort.It would be our pleasure to welcome you back on your next trip!Best regards,Tube Family
Emmanuelle
Tube Deluxe Twin Garden View
Stayed in Nov 2024
Family
6 review
3.7/5
Posted on Jan 1, 2025
The place is very nice. We stayed there for New Year's Eve. The service was completely disorganized but the atmosphere was great. The beds are comfortable, the bathroom could do with a renovation to be up to par with the rest of the hotel. Average breakfast
Original TextTranslated by Google
Response from Property: Dear Emmanuelle,Greetings from Tube Resort! Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you enjoyed the atmosphere and found the beds comfortable. However, we sincerely apologize for the disorganized service and the condition of the bathroom, which did not meet your expectations. Your comments are invaluable to us, and we will use them to improve our facilities and services. We are also glad to know that you had a memorable New Year’s Eve with us. It would be our pleasure to welcome you back for your next trip and provide you with an even better experience. Warm regards, San Peter Tube Resort
Anonymous User
Tube Deluxe Double Garden View
Stayed in Jan 2024
Family
6 review
3.7/5
Posted on Feb 21, 2024
Stayed for 3 days during peak season. It is located away from the main village and can only be reached by boat. Aside from regular routes, taxi boats that can travel around the island only run until 12 noon, so you won't be able to return to your accommodation after going somewhere. Please note that you must make a reservation. In Sihanoukville, you need to take the Buvasea boat and get off at the dock in front of the hotel. (There are many types of boats, so I asked the hotel which boat to take, but the number came up without a phone number and there was no response to my email.) The rice noodles for breakfast were edible and it was nice that the rooms were one building away from each other. You can think of it as just a resort without marine sports or tours, with nowhere to go and almost no shops or restaurants.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Greetings from Tube Resort!Thank you for choosing us for your stay. We sincerely apologize for the issues you experienced during your visit. We have recently undergone new management, and we are committed to improving our services to meet higher standards.We appreciate your feedback and are taking steps to address the concerns you mentioned. We hope to have the opportunity to welcome you again and provide a much better experience.Kind regards,Tube Family
Dengpao40wa
Tube Deluxe Twin Garden View
Stayed in Jan 2024
Family
9 review
5.0/5
Outstanding
Posted on Feb 8, 2024
This hotel is considered to be the most cost-effective on the island, and paying on-site is more expensive than Ctrip. There is a big bed, a swimming pool, hot water, and breakfast. The Cambodian vermicelli soup for breakfast is delicious, and the fried noodles, fried rice, toast, coffee, and vegetable and fruit salad are all very good. When traveling overseas, you can find the front desk.
Original TextTranslated by Google
Response from Property: Dear Dengpao40wa,Thank you for sharing us your excellent review here.Our management and staff are very thankful for the opportunity you have given us to serve you and nothing else could ever make our day better than making our valuable guest truly satisfied.We hope you will come back and give us another opportunity to serve you again.Kind regards,Tube Resort Family
Max Sny
Tube Deluxe Twin Garden View
Stayed in Jan 2024
Travel with friends
1 review
3.0/5
Posted on Feb 11, 2024
Destroyed, neglected hotel. The surroundings are extremely littered. The entire island is drowning in waste and plastic. Prices are high for Cambodia. On the positive side: nice staff. Breakfast was very good in the form of a buffet.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Greetings from Tube Resort!Thank you for choosing us for your stay. We sincerely apologize for the issues you experienced during your visit. We have recently undergone new management, and we are committed to improving our services to meet higher standards.We appreciate your feedback and are taking steps to address the concerns you mentioned. We hope to have the opportunity to welcome you again and provide a much better experience.Kind regards,Tube Family
물위를 걷는 류실장(류강석)
Tube Deluxe Double Garden View
Stayed in Oct 2023
Booked for others
1 review
1.0/5
Posted on Dec 22, 2023
I booked another accommodation because the hotel lied to me, but they did not give me a refund. When I went to the hotel, they said they would do it for me, but I still haven't received it back and I was even checked out of a room I didn't use. Please do not defraud customers and refund unused accommodation fees and compensate for damages.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Greetings from Tube Resort!Thank you for choosing us for your stay. We sincerely apologize for the issues you experienced during your visit. We have recently undergone new management, and we are committed to improving our services to meet higher standards.We appreciate your feedback and are taking steps to address the concerns you mentioned. We hope to have the opportunity to welcome you again and provide a much better experience.Kind regards,Tube Family
solo
Tube Deluxe Double Sea View
Stayed in Apr 2023
Business travelers
13 review
5.0/5
Outstanding
Posted on Jun 3, 2023
The room is nice, the food in the restaurant is also delicious, there are so many mosquitoes, you must wear long sleeves,
Original TextTranslated by Google
Response from Property: Dear Value Guest,We are delighted with your superb review.We are thanking you so much for taking the time and review us nicely, we are particularly proud of the commitment and dedication of our team, it takes lots of time, training, and caring to bring people up to standards. They have all learned so much and we thank you for recognizing and appreciating this work.We hope to see you again and are eager to have your impressions on the development of our property regarding the real-life time review from all our guests.We are glad to hear you have such a wonderful experience staying with us.We are grateful to hear that you are really enjoying our (services and food)Finally, we hope to be granted your visit us for your next vocational soon!Best Of Love from our teamSok ChanthouManagement Team