Estay Residence (Guangzhou Poly Zhongda)

Estay Residence (Guangzhou Poly Zhongda) Reviews

Estay Residence (Guangzhou Poly Zhongda)

1st Floor, Sky Villa, Poly Zhongda Plaza, No. 15 Xing'an Road, Tianhe District, Guangzhou, Guangdong, 510000, ChinaView Hotel Details
Estay Residence (Guangzhou Poly Zhongda)
Estay Residence (Guangzhou Poly Zhongda)Estay Residence (Guangzhou Poly Zhongda)Estay Residence (Guangzhou Poly Zhongda)
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Estay Residence (Guangzhou Poly Zhongda) Guest Reviews

4.3/5
1715 review
Verified reviews
Location4.3
Amenities4.2
Service4.4
Cleanliness4.3
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All reviews(1715)
Positive reviews(1618)
Reviews with photos/video(253)
Large rooms(123)
Easy to get around(94)
Classy environment(92)
Friendly front desk staff(44)
Perfect for families(31)
Excellent room layout(17)
Loved the night views(12)
Located downtown(12)
Negative reviews(97)
Guest User
EIara House Windclear Business Duplex Double Bed Suite (Balcony + Washing Machine + City View)
Stayed in Nov 2024
Couples
5 review
5.0/5
Outstanding
Posted on Dec 10, 2024
It is the same with pictures you see 😍 clean, beautiful place, huge apartment, have everything you need. We loved it a lot 😍 sorry didn’t do any photos of apartment but some photos from nearby area🤩
Response from Property: Thank you for staying at our apartment! We will never stop learning, constantly summarizing our experience, actively improving our service skills, and strive to do better in future services and provide customers with better services. We hope you will visit our apartment again and get more and better suggestions from you. Thank you and look forward to seeing you again.
IslandBoi
EIara House Windclear Business Duplex Double Bed Suite (Balcony + Washing Machine + City View)
Stayed in Dec 2024
Solo travelers
22 review
5.0/5
Outstanding
Posted on Jan 16, 2025
I didn’t miss another day . I came straight back. This is my second home
Response from Property: 感謝您下榻本公寓！我們永遠不會停下學習的腳步，不斷的總結經驗，積極提升自身的服務技能，力爭在未來的服務中做到更好，為顧客提供更優質的服務，希望您再次光臨本公寓並得到您更多更好的建議，謝謝 期待您的再次光臨
Guest User
EIara House Windclear Light Luxury Business Duplex Twin Suite (Balcony + Washing Machine, Fridge + City Night View)
Stayed in Dec 2024
Travel with friends
7 review
3.2/5
Posted on Feb 3, 2025
The location of the hotel was great and the service from the staff was great especially the security guards they were very helpful however the hotel itself was a malfunctioning disaster the water would take forever to heat even after the estimated wait time of 20 minutes , the appliances did not work at all except for the kettle and there was no heating at all it was cold though they gave us extra blankets and tried moving us to a worse room which had mould in it we then requested for our old room back and got extra blankets . Aesthetically its not pleasing at all and its not the cleanest because the cleaning crew would come in and only clean the toilet the cleaning equipment was one mop which was used for lord knows how many other roooms without being washed so over all besides location being great I would not stay there again unfortunately .
Response from Property: 感謝您下榻本公寓！我們永遠不會停下學習的腳步，不斷的總結經驗，積極提升自身的服務技能，力爭在未來的服務中做到更好，為顧客提供更優質的服務，希望您再次光臨本公寓並得到您更多更好的建議，謝謝 期待您的再次光臨
Guest User
Eiara House Windclear Family Business Duplex Three-Story Three-Bed Suite (Fridge, Washing Machine + Large Balcony + City Night View)
Stayed in Jun 2024
Family
1 review
2.0/5
Posted on Jul 21, 2024
The worst hotel experience ever! You can find Mold everywhere, on the roof, wall, curtains and cushions. The towels is not clean with some stains on it. It is like an Airbnb. How could this be a hotel?
Response from Property: Thank you for staying at our apartment! We will never stop learning, constantly summarizing our experience, actively improving our service skills, and strive to do better in future services and provide customers with better services. We hope you will visit our apartment again and get more and better suggestions from you. Thank you and look forward to seeing you again.
SABIR
EIara House Windclear Light Luxury Scenic Duplex Double Bed Suite (Fridge, Washing Machine + Large Balcony + City Night View)
Stayed in Dec 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 13, 2025
The hotel is in a very good location, the service is also very good, the rate is also reasonable as per that
Response from Property: 感謝您下榻本公寓！我們永遠不會停下學習的腳步，不斷的總結經驗，積極提升自身的服務技能，力爭在未來的服務中做到更好，為顧客提供更優質的服務，希望您再次光臨本公寓並得到您更多更好的建議，謝謝 期待您的再次光臨
jettcoom
EIara House Windclear Business Duplex Double Bed Suite (Balcony + Washing Machine + City View)
Stayed in Nov 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Dec 10, 2024
The hotel was lovely. Great location, great price and great staff. The staff where highly attentive and were able to assist me very promptly and professionally as needed. Great stay, would 100% recommend if you are planning to travel to GuangZhou!
Response from Property: 感謝您下榻本公寓！我們永遠不會停下學習的腳步，不斷的總結經驗，積極提升自身的服務技能，力爭在未來的服務中做到更好，為顧客提供更優質的服務，希望您再次光臨本公寓並得到您更多更好的建議，謝謝 期待您的再次光臨
LCY_12345
EIara House Windclear Mini Budget Room (Fridge + Washing Machine)
Stayed in Nov 2024
Couples
24 review
4.2/5
Very Good
Posted on Jan 16, 2025
Excellent value for money. Very convenient base to explore the sights around Tianhe district.
Response from Property: 感謝您下榻本公寓！我們永遠不會停下學習的腳步，不斷的總結經驗，積極提升自身的服務技能，力爭在未來的服務中做到更好，為顧客提供更優質的服務，希望您再次光臨本公寓並得到您更多更好的建議，謝謝 期待您的再次光臨
Xavier Mc Creanor
EIara House Windclear Light Luxury Scenic Duplex Double Bed Suite (Fridge, Washing Machine + Large Balcony + City Night View)
Stayed in Dec 2024
Solo travelers
48 review
4.2/5
Very Good
Posted on Feb 10, 2025
Good hotel if you need to catch a flight the next day. Clean room and bathroom.
Response from Property: 感謝您下榻本公寓！我們永遠不會停下學習的腳步，不斷的總結經驗，積極提升自身的服務技能，力爭在未來的服務中做到更好，為顧客提供更優質的服務，希望您再次光臨本公寓並得到您更多更好的建議，謝謝 期待您的再次光臨
Siddhartha Lawrence
EIara House Windclear Business Duplex Double Bed Suite (Balcony + Washing Machine + City View)
Stayed in Oct 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on Nov 12, 2024
Best Location. Friendly and Helpful Staff. Big spacious apartments with all amenities. Highly Recommended.
Response from Property: 感謝您下榻本公寓！我們永遠不會停下學習的腳步，不斷的總結經驗，積極提升自身的服務技能，力爭在未來的服務中做到更好，為顧客提供更優質的服務，希望您再次光臨本公寓並得到您更多更好的建議，謝謝 期待您的再次光臨
1017A
EIara House Windclear Business Duplex Double Bed Suite (Balcony + Washing Machine + City View)
Stayed in Apr 2024
Solo travelers
28 review
5.0/5
Outstanding
Posted on May 29, 2024
very good location, spacious room, and friendly staff. easy to check in
Response from Property: OK, thank you for your evaluation, looking forward to your next stay
MXW
EIara House Windclear Business Duplex Double Bed Suite (Balcony + Washing Machine + City View)
Stayed in Oct 2024
Couples
11 review
4.2/5
Very Good
Posted on Nov 22, 2024
Good location just getting in and out a bit trouble some if no Chinese id
Response from Property: Thank you for staying at our apartment! We will never stop learning, constantly sum up experience, actively improve our service skills, strive to do better in future services, and provide customers with better services. We hope that you will visit our apartment again and get the best service from you. More and better suggestions, thank you and look forward to your visit again
Andrew
EIara House Windclear Business Duplex Double Bed Suite (Balcony + Washing Machine + City View)
Stayed in Nov 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jan 5, 2025
Very good service and recommended for staying at this hotel.
Response from Property: 感謝您下榻本公寓！我們永遠不會停下學習的腳步，不斷的總結經驗，積極提升自身的服務技能，力爭在未來的服務中做到更好，為顧客提供更優質的服務，希望您再次光臨本公寓並得到您更多更好的建議，謝謝 期待您的再次光臨
Guest User
EIara House Windclear Business Duplex Double Bed Suite (Balcony + Washing Machine + City View)
Stayed in Oct 2024
Business travelers
20 review
4.5/5
Great
Posted on Nov 22, 2024
Convenient for business travelers, nice views from the balcony
Response from Property: 感謝您下榻本公寓！我們永遠不會停下學習的腳步，不斷的總結經驗，積極提升自身的服務技能，力爭在未來的服務中做到更好，為顧客提供更優質的服務，希望您再次光臨本公寓並得到您更多更好的建議，謝謝 期待您的再次光臨
Voegtle
EIara House Windclear Business Duplex Double Bed Suite (Balcony + Washing Machine + City View)
Stayed in May 2024
Business travelers
7 review
2.5/5
Posted on Aug 13, 2024
The location is good. The rooms are big. When I arrived the windows are open. Room was hot and Moskitos came in.
Response from Property: Thank you for staying at our apartment! We will never stop learning, constantly sum up experience, actively improve our service skills, strive to do better in future services, and provide customers with better services. We hope that you will visit our apartment again and get the best service from you. More and better suggestions, thank you and look forward to your visit again
Mohita
EIara House Windclear Light Luxury Business Duplex Twin Suite (Balcony + Washing Machine, Fridge + City Night View)
Stayed in May 2024
Travel with friends
7 review
4.5/5
Great
Posted on Jul 15, 2024
The room and the view from it was nice. The lady does not sit at the reception and the security staff didn’t know about this specific stay situation; so it was a little difficult since I did not have a Chinese mobile number to call from. The washroom needs attention since it floods post shower. Otherwise it is good and spacious.
Response from Property: OK, thank you for your evaluation, looking forward to your next stay