To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.4
Service4.6
Cleanliness4.6
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All reviews(129)
Positive reviews(126)
Reviews with photos/video(43)
Friendly owner(31)
Great swimming pool(20)
Delicious breakfast(19)
Great value for money(12)
Large rooms(11)
Classy environment(8)
Near shopping area(6)
Convenient for shopping(6)
Negative reviews(3)
V.Ankit25
Champei Room with Garden View
Stayed in Jul 2024
Couples
8 review
5.0/5
Outstanding
Posted on Aug 15, 2024
Stayed here for 2 nights, then booked for another night but realised I had already booked for another island. The app said can’t be canceled but I checked with the hotel and they said “ don’t worry we will help you “ and cancelled successfully with full refund.
The whole place is full of greenery and pure silent atmosphere. Great team to take care of the guest plus location is the big benefit.
Highly recommended
Response from Property: Thank you very much for choosing our hotel for your accommodation and thank you for taking your value time to review our hotel, We are really appreciated for your feedback.
Grave
Superior King Room
Stayed in Aug 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Sep 11, 2024
Nice clean and friendly staffs, like the swimming pool and bar.
Response from Property: Thank you very much for choosing our hotel for your accommodation and thank you for taking your value time to review our hotel, We are really appreciated for your feedback
Ryosuke Kimura
Superior King Room
Stayed in Nov 2024
Travel with friends
25 review
4.7/5
Amazing
Posted on Jan 3, 2025
I stayed with four friends on New Year's Eve. All the staff were friendly and some could speak Japanese, so I felt safe. I would like to stay again.
Response from Property: Thank you very much for choosing our hotel for your accommodation and thank you for taking your value time to review our hotel, We are really appreciated for your feedback
Aleksei
Superior King Room
Stayed in Oct 2024
Couples
3 review
4.5/5
Great
Posted on Dec 10, 2024
Nice hotel in the center of Siem Reap. Comfortable location. A decent breakfast. A divine pool with a bar. Friendly staff. There was only one thing that upset me. We have booked a room with 1 king-size bed. But we got a room with two small beds.
Response from Property: Thank you very much for choosing our hotel for your accommodation and thank you for taking your value time to review our hotel, We are really appreciated for your feedback
Thismaxsa
Superior Twin Room
Stayed in Jul 2024
Other
19 review
5.0/5
Outstanding
Posted on Aug 5, 2024
The location of this hotel is really nice
Response from Property: Dear Thismaxsa,Thanks very much for your review. We are really appreciated for your feedback.
MikeJMJones
Superior King Room
Stayed in Mar 2024
Solo travelers
52 review
4.2/5
Very Good
Posted on May 14, 2024
This is such a hard hotel to review. On the one side the pool was one of the best I have ever used. The room was great. The air conditioning phenomenal. The place has the image of a genuine five star hotel. However, beneath the surface the hotel isn’t quite all that. The breakfast was atrocious. It seems to be geared exclusively to Chinese customers… but it’s worse even than most basic Chinese hotel breakfasts (which are often terrible). All in all I MIGHT stay here again next time… but the breakfast really was a shame.
Response from Property: Thank you very much for choosing our hotel for your accommodation and thank you for taking your value time to review our hotel, We will share your review to our team to more improve. Best regards, Team Management
ReaksmeyOuk
Superior King Room
Stayed in Sep 2024
Couples
2 review
4.2/5
Very Good
Posted on Oct 3, 2024
The facilities and services are good. Breakfast is delicious but not so many food available.
Response from Property: Thank you very much for choosing our hotel for your accommodation and thank you for taking your value time to review our hotel, We are really appreciated for your feedback
Holly
Superior Twin Room
Stayed in Jan 2024
Family
9 review
5.0/5
Outstanding
Posted on May 30, 2024
Amazing hotel. The room was spacious and lovely, and the pool was beautiful, with birds in the trees around it. Staff were very friendly and helped us book tuk-tuk and car travel to the sites.
Response from Property: Thanks very much for your review. We are really appreciated for your feedback.
Guest User
Superior King Room
Stayed in Mar 2024
Family
1 review
3.7/5
Posted on May 2, 2024
in the breakfast, the cooker for egg was not in his position . had to wait for his return over 10 min but no eggs
Response from Property: Thank you very much for choosing our hotel for your accommodation and thank you for taking your value time to review our hotel, We will share your review to our team to more improve. Best regards, Team Management.
Guest User
Superior Twin Room
Stayed in Feb 2024
Couples
3 review
5.0/5
Outstanding
Posted on Mar 5, 2024
Great hotel, clean, opulent decor, staff are very professional and always happy to help. I cannot fault the hotel. Breakfast is basic, but we stayed at 3 hotels in siem reap and this had the best breakfast. Mrs Taing at reception was a real delight to deal with, fluent english, great customer service and very professional. If i come back to siem reap i would stay here. Thank you Mrs Taing and prince team.
Response from Property: Dear Sir/Madam, Thank you very much for choosing our hotel for your accommodation and thank you for taking your value time to review our hotel, We will share your review to our team to more improve. Best regards, Team Management
Blair
Champei Room with Garden View
Stayed in Jan 2024
Solo travelers
42 review
5.0/5
Outstanding
Posted on Feb 18, 2024
Very nice hotel, great location! Pool is nice, rooms are comfortable, staff very friendly and helpful. They make your guests/friends sign in, which is a bit annoying but I think pretty standard in Siem Reap.
Response from Property: Dear Blair, Thank you very much for choosing our hotel for your accommodation and thank you for taking your value time to review our hotel, We will share your review to our team to more improve. Best regards, Team Management.
TSUYOSHI
Superior Twin Room
Stayed in Nov 2023
Family
1 review
5.0/5
Outstanding
Posted on Dec 31, 2023
Service was nice, room was clean. No any complains.
Breakfast offered us a variety kinds of foods.
The location of this is convenient, you can walk to pub street and old market within 10 minutes. Tuktuks were waiting anytime in front of the hotel. Also Angkor wat is just 15 minutes by car. I can recommend this hotel to stay in Siem Reap.
Response from Property: Dear Sir/Madam, Thank you very much for choosing our hotel for your accommodation and thank you for taking your value time to review our hotel, We will share your review to our team to more improve. Best regards, Team Management.
Miladin
Superior King Room
Stayed in Jul 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Sep 3, 2023
Excellent Hotel. The staff are very friendly and helpful. The food and cocktails are magnificent. The biggest salt swimming pool in the city. Management is also exceptionally good.
Response from Property: Hi Miladin, Thank you so much for your review. We are really appreciated for your feedback and we hope to welcome you again soon. Kind regards, Management Team.
ArJunPoudel9
Superior Twin Room
Stayed in Mar 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Apr 20, 2024
very nice experience, location is good.
Response from Property: Thanks very much for your review. We are really appreciated for your feedback.
Guest User
Superior Family Room
Stayed in Jun 2023
Family
1 review
5.0/5
Outstanding
Posted on Jul 21, 2023
Great location, walking distance to pub street, big swimming pool, big room, great choice of breakfast
Response from Property: Thank you so much for your review.