Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.3
Amenities8.9
Service9.5
Cleanliness9.2
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All reviews(177)
Positive reviews(176)
Reviews with photos/video(74)
Great swimming pool(30)
Delicious breakfast(29)
Perfect for business trips(28)
Large rooms(23)
Quiet & comfortable(21)
Offers pick-up/drop-offs(11)
Well designed(7)
Friendly front desk staff(5)
Negative reviews(1)
Guest User
Family Suite Pool View
Stayed in Feb 2025
Travel with friends
2 review
9.5/10
Amazing
Posted on Mar 21, 2025
A good stay for three nights. Good and polite services and great happy hour at the pool bar. A bit far from city centre and the pub street. But can reach with a two dollars Tuh Tuh ride.
Response from Property: We truly appreciated and thank you so much for your valued feedback! We really hope to serve you again in the future!
H Matthias
Junior Double Suite with Pool View
Stayed in Dec 2024
Solo travelers
43 review
9.5/10
Amazing
Posted on Jan 12, 2025
A beautiful hotel well deserving of its 5-star rating. Check in was quick and a cold towel and fruit tea were served. Beautiful pool (though it can get crowded), and extremely huge room with a great view of the property. The bathroom was gigantic - the tub could easily a few people in it. Note that in order to control the AC, you have to bring the remote close to the central control (near the door).
Breakfast had a wide selection of food with an egg station and was extremely delicious. I had dinner twice at the restaurant, and each time the food did not disappointment.
The pool bar has happy hour promotions from 6-7pm, although it closes by 8pm.
The best asset about this place would be their guest-facing staff. Always smiling, greeting, and remembering every single guest by name. Everyone spoke very good English and always showed interest in guests, anticipating their needs. They also packed breakfast for guests going on the Angkor Wat sunrise tour. Special shoutout to Andy and Jenny for taking care of me so well.
My only critique would be that housekeeping could have been a bit more meticulous.
Response from Property: We truly appreciated and thank you so much for your valued feedback! We really hope to serve you again in the future!
Myvenus
Premier Deluxe Room with Pool View
Stayed in Feb 2025
Family
18 review
10.0/10
Outstanding
Posted on Mar 31, 2025
The room was clean and comfortable, and the staff were super friendly and welcoming. The amenities were great too—everything I needed was there. My only small suggestion would be to add a bit more variety to the breakfast options, but other than that, everything was spot on. Would definitely stay again!
Response from Property: We truly appreciated and thank you so much for your valued feedback! We really hope to serve you again in the future!
Tamlynne
Suite Villa With Pool View
Stayed in Jul 2024
Couples
8 review
10.0/10
Outstanding
Posted on Aug 26, 2024
We booked the villa and absolutely loved how spacious it was! You truly get the full on home experience while on vacation at this accommodation. The spa felt like a sanctuary and highly recommended after seeing the temples. The staff catered to everyone as if family just entered a home, I can’t wait to book again.
Response from Property: We truly appreciated and thank you so much for your valued feedback! We really hope to serve you again in the future!
Guest User
Junior Double Suite with Pool View
Stayed in Jan 2025
Couples
3 review
9.0/10
Great
Posted on Feb 16, 2025
Great small resort style hotel. The room was very spacious and modern. The staff were amazing and very helpful. The location is a bit far from city center but can hire a tuk tuk for 2 dollars to most locations.
Response from Property: We truly appreciated and thank you so much for your valued feedback! We really hope to serve you again in the future!
Guest User
Residence Suite Pool View
Stayed in Jun 2024
Family
1 review
10.0/10
Outstanding
Posted on Jul 26, 2024
Good room interior. Good service and breakfast. The best massage in Siem Reap. We are glad to have mr Kim as our Angkor wat trip guide and mr kong as our tuk-tuk driver. Wonderful experience in cambodia.
Response from Property: We truly appreciated and thank you so much for your valued feedback! We really hope to serve you again in the future!
Deltan
Residence Suite Pool View
Stayed in Jun 2024
Family
38 review
7.0/10
Posted on Jul 18, 2024
Relaxing atmosphere ..room is clean... good staff... breakfast is ok
Toilet water pressure is very low
Bathroom is rundown
Response from Property: We truly appreciated and thank you so much for your valued feedback! We really hope to serve you again in the future!
SunshineWG
Residence Suite Pool View
Stayed in Nov 2024
Couples
11 review
9.5/10
Amazing
Posted on Dec 23, 2024
Highly recommended. Excellent service. Away from the noise and pub area . Chill place. Easy access to the old market n pub area with usd2 tuk tuk 1way for 4pax 5-10min ride.
Response from Property: We truly appreciated and thank you so much for your valued feedback! We really hope to serve you again in the future!
Leng Seyha
Family Suite Pool View
Stayed in Jun 2024
Family
26 review
10.0/10
Outstanding
Posted on Jul 17, 2024
Service good and nice stay with best price
Response from Property: We truly appreciated and thank you so much for your valued feedback! We really hope to serve you again in the future!
소 T
Premier Deluxe Room with Pool View
Stayed in Mar 2024
Family
5 review
10.0/10
Outstanding
Posted on Apr 16, 2024
Everything about this place is top-notch and wonderful! The staff are very friendly, accomodating, and helpful. The rooms are lovely, the pool area is spectacular and the whole place has a very peaceful and welcoming ambiance. The breakfast buffet included a wide variety of delicious foods and we chose to have our evening meal here every night as well. The dinners were delicious and very reasonably priced! I have traveled quite a bit in my lifetime, and Metta Residence and Spa is at the very top of my list of favourite places to stay. I will be back for sure! Thank you so very much!
Response from Property: We truly appreciated and thank you so much for your valued feedback! We really hope to serve you again in the future!
Guest User
Premier Deluxe Room with Pool View
Stayed in Feb 2025
Solo travelers
1 review
10.0/10
Outstanding
Posted on Mar 27, 2025
Great hotel, staff friendly, room was very nice.
Response from Property: We truly appreciated and thank you so much for your valued feedback! We really hope to serve you again in the future!
Alice_heng
Premier Deluxe Room with Pool View
Stayed in Dec 2023
Family
21 review
10.0/10
Outstanding
Posted on Feb 2, 2024
Good environment and very friendly staff. i would love to stay there for my next trip.
Response from Property: We truly appreciated and thank you so much for your valued feedback! We really hope to serve you again in the future!
Vong
Family Suite Pool View
Stayed in Mar 2025
Family
7 review
7.5/10
Posted on May 13, 2025
staff are friendly, good food too
Response from Property: We truly appreciated and thank you so much for your valued feedback! We really hope to serve you again in the future!
Brooke and Michael
Junior Double Suite with Pool View
Stayed in Nov 2023
Couples
7 review
10.0/10
Outstanding
Posted on Jan 2, 2024
While staying at Metta residence my Husband enjoyed a nine night stay. The breakfast buffet was consistent each morning and lucky served us each day with a smile and fresh hot coffee. The rooms were clean daily and very spacious. The front desk was always hopeful. It was a bit moist at times. Tuk Tuk driver called Kimsun was extremely helpful and very generous, many evenings, he drove us around without asking for anything extra, which gave us a reason to provide him with a great tip. I do recommend this hotel for couples and families. The pool is beautiful and is in the sun until about 4 PM daily.
Response from Property: We truly appreciated and thank you so much for your valued feedback! We really hope to serve you again in the future!
Matt
Suite Villa With Pool View
Stayed in Mar 2024
Couples
15 review
9.5/10
Amazing
Posted on Apr 6, 2024
The hotel is in a quiet location just outside of main town. This was good for us. The rooms were well appointed and clean. The service is excellent and all the staff were very pleased to help you and provide information. We also took a cookery class with the chef whose team provide great good.
We would recommend this hotel for a very relaxing and enjoyable stay.
Response from Property: We truly appreciated and thank you so much for your valued feedback! We really hope to serve you again in the future!