The Manhattan at Times Square Reviews

The hotel is older and definitely needs some renovations. Staff was less than pleasant most of the time. The lobby smelled like my grandma’s perfume but the location was perfect and easy access to Times Square and the subway. The heater in our room kept making the room 84 degrees no matter what you set it to so we just left it off 90% of the time. The nicest person was on our last day and helped us load up our suitcases in our uber.

To be honest worth services if you expact good service and cleen washroom don’t get this hotel.

Excellent location , good service. Drinking water - u have to buy as most of the water dispensers are not working…

The breakfast was the worst I have ever seen in all my travels . The hotel can do better . The staff was quite professional . The water wasn’t hot the first two days

Too dirty very very old Ac Wasn’t working very rude stuffs many many people complain about AC But they didn’t care also don’t want to refund

The location is great! But the amenities sucks! Be very vigilant about your credit card monitor always your emails and msgs from the bank! My cc was used unauthorized by this establishment not just once but twice!

Very good location. The hotel is old, but it’s clean and nice. Any chance visiting NY, I will choose this hotel again

The hotel's breakfast is a piece of bread, a fruit, and a drink for each person, all handed out in a queue. For the first time, I feel like a refugee. This is New York, and it's simply speechless. The room doesn't even have a microwave. If you want to heat something, you have to make a reservation, and then a staff member arrives twenty minutes later carrying a microwave. Even third-world countries aren't this shabby.

The hotel is in an excellent location. It’s very easy to get around by walking or hopping on the metro. The hotel staff were very kind and helpful, but the hotel itself is in need of renovations (as other reviews have stated). If the hotel were to make those renovations I would stay again.

Raquel the receptionist was very nice and let me upgrade to a lovely room for free.

The hotel offers the most affordable prices and I’m in a great location surrounded by Times Square, great food, shoes, sightseeing spots, etc. I’ll definitely stay here again.

The location is perfect if you are visiting NYC downtown. But the service is below average.

This hotels service is just 3 star. Not 5. Not 1.

The location is accessible to Tines Square. There is a subway nearby where you can easily go to the places you can visit the New York City. It is not difficult to find restaurants where you can enjoy the foods. However, It is quite disappointing about the cleanliness in the room.