Bloomington Hotels with Shuttle Service

This hotel is pretty with its hip colors etc, and the food was good with easy access to airport and the big mall. But the rooms lack function including very few drawers, sink has very little counter space so not much space to place toiletries, strange blue carpet and sparkle tile in rooms on top floor, big silver closet doors (on top floor only possibly) that are about 2 inches above the floor which means when you close one it can slide right over your bare foot (which happened to me both cutting and severely bruising my foot). I reported the injury as soon as it happened. A gentleman came up and told me the doors are suppose to be like that. (Go look at your doors they all are much closer to the floor so this doesn't happen.) I left a note for them when I checked out after hobbling around for 2 days in pain and a week later still no reply or inquiry regarding that situation from anyone in management. I don't like to complain but maybe someone will read this review and care? Hotel shuttle was good at picking us up at the airport but not so good taking us back. We had a reservation for the return shuttle but they let other people on instead telling us airline crew had priority over us. Not sure about those other people who got on. We had to wait for shuttle to return since 2nd shuttle was having maintenance issues. We did like how your room key only allowed you to go to floor your room was on. That seemed safe. If you want maid service you have to request it.

This hotel is a pretty nice setup and has nice layout, its a big open hotel where the middle of the hotel is open no all the rooms are on the outside. This makes it really noisy when there are parties going on. Also keep in mind this is a great hotel for families or teams to stay that have tournaments that are going on. This weekend there was a lot of kids running around making a lot of noise. The rooms themselves are in pretty good condition they have granite or marble countertops in the king bed suites, large newer tv’s and more. The bedding sheets, and towels are comfortable. I would recommend this place for over all good rating. If your looking for a quieter stay this might not be the one for you.

The shuttle bus runs from the hotel shuttle bus (gold) at T1 between the hotel and the airport almost every 30 minutes all day long. It is a purple and white van with a name written on it, so it is easy to find. (Don't confuse it with a similar name.) The hotel is very clean and the reception staff are very friendly. The bar on the first floor of the hotel is particularly affordable and delicious. I didn't get a meal because I was up early in the morning, but I recommend it if you can take your time. There is a park right in front of the hotel, and on the Sunday I stayed there, a music festival was taking place, and the atmosphere was bright and fun.

Yash is AMAZING!!! He was working the overnight shift during a crazy storm. Helped me get a room for the night even though I was arriving super late and had to leave super early the next morning to get to the airport. He even made sure to arrange an airport shuttle for me at the right time and was still working the next morning when I left. He remembered my name and checked to make sure I was there to get on the shuttle. AMAZING!! The room was clean too. The true STAR is YASH!!! Yash was friendly, professional, polite, kind and just such a lovely person even after working the overnight shift. Give that man a raise. HE IS WONDERFUL!!!

Great place to stay before and after travel through MSP. SHUTTLE service is dependable.

After a flight cancellation we had to book a hotel late in the night and the staff was very helpful and courteous, especially Sharmin ensured that everything goes fine with the luggage and going back to the airport with the hotel shuttle. Furthermore, the famous Mall of America is very close to the hotel and therefore layover time can be spend there as well!

Terrible experience. We booked our room months in advance and prepaid for it. The room we booked was supposed to have a king sized bed. Well, when we get there we were informed that the hotel was overbooked and said we’d be in a room with two twin beds. Not two queen sized beds, two twin beds. We were asked if this was okay. We said that we weren’t and we wanted the room we booked and prepaid. The woman at the the front desk said she would give us a 50% discount on the room. Then when she looked she noticed we didn’t book through Hyatt and said we couldn’t get the 50% discount. Then she said she would charge us the $50 incidental fee. We were like why? We don’t buy anything in the room (and there was nothing to buy in the room) so this didn’t mean anything to us. Then she goes to the other guy working the front desk to see if he can do anything. I guess he was in charge. We couldn’t hear what they were saying, but he kept if exaggerating shaking his head no and saying no loud enough to hear him. He’s carrying on like we are asking for something extra for free which we weren’t. We just wanted what we paid for. It was very embarrassing standing there while he keeps carrying on and on. VERY unprofessional. He was way out of line. We finally gave up and went to our two twin bed room. We contacted the booking site we used and they got us our 50% refund after they contacted the front desk. Needless to say, I would think twice before booking this hotel. The staff really needs some training on working with people.

The elevator is broken...

Highly recommend! The perfect place to stay for our group - nice amenities close to lobby (fitness room, pool, tv area, restaurant, bar, fenced in patio). We had a small family reunion and the staff was wonderful to work with! Everyone in our group was impressed, it was a feeling of sophisticated comfort away from the mega conference centers. The things that really stand out…friendly help setting everything up ahead of time, a comfortable and convenient first floor area to meet our needs, and helpful staff to bring it all together during the event. We used a small conference room near the lobby and they catered food right outside the room, and they also arranged for us to use the patio for just a bit when the restaurant was closed (tables with large umbrellas helped in the sun). It was perfect - we had all age groups, families with small kids, folks who didn’t want to walk a long ways...the space is well-designed to allow walking through or mingling, and was also updated a couple years ago so looks and feels like a gem!